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4.4 (513 opiniones)
30 opiniones
20 opiniones
23 opiniones
62 opiniones
378 opiniones
Spasé
hace 4 meses - 5 (Experiencia positiva)
I stayed at the W Ibiza in early September as a Marriott Elite member. When I first arrived, there was a mix-up and I was mistakenly given a key to a room that was already occupied. While it could have been a frustrating experience, the staff immediately handled the situation with professionalism and genuine care. They were very apologetic, quickly reassigned me to a new room, and even offered complimentary drinks to make up for the inconvenience. What impressed me most was how proactive and accommodating the entire team was — they truly went above and beyond to ensure my stay remained positive. Thanks to their responsiveness and hospitality, what started as a small hiccup turned into a great reminder of the W’s commitment to service. I left feeling taken care of and will happily return on my next trip to Ibiza.
Alec Mills
hace 5 meses - 5 (Experiencia positiva)
Biren
hace 5 meses - 3 (Experiencia positiva)
Stayed 5 days Room was very compact size. Had to tell them to deep clean a few times to get to a reasonable standard. Shower door broken and not fixed for over 2 days. The attention to detail was not what we expected. I don’t want to leave a really negative review as the hotel did try to make things better on the last day whereby if we had this service almost then I would give 5 stars. Service - 3/5 could be more attentive especially at breakfast Breakfast choice as a vegetarian/ vegan - very limited. However, Chef Martino, must have made the best breakfast meal and followed my instructions exactly and I would say he made it better than me one of the dishes. Cleanliness - could do better especially the room Broke drinking glasses but they did not clean the room properly and found glass in the toilet even after asking for a deep deep clean. The hinges of the doors dusty. Room over looking a car park- not sure why when the hotel is not full they cannot give a room with a better view. Swimming Pool - lovely both roof top and main pool. Running out of towels one day was a surprise and not replenished even after waiting for over an hour. Pool staff very good. Ordered some food from the menu such as fries but they did not taste home cooked fresh fries. Some staff members were great and some were not so will not mention names. We would appreciate a 5 star service if buying into a 5 star hotel. The concierge was fantastic on food recommendations and really were helpful but hidden away. Location - excellent Value for money 3/5. I said to the GM I want to return as I am sure the hotel is amazing and the staff do try very hard to make things happen and it just be unfortunate that I had some bad experiences. Please note that the best part of the stay was some of the staff who tried their best for us to have a great time near the end and we met some amazing friendly guests where some if not all of the negatives were shared and discussed. Would we recommend it ? Yes Will you be looked after? Yes If you need anything will they help ? Yes (Just note that the valet parking is charged at 25 euros per night for the car which we were not made aware of at the hotel). Big thank you to the whole team from the pool cleaning team, the maids, the chefs, the managers etc… looking forward to coming back soon only because you made the last day special. Dear quality Manager do not respond with a standard response you have given to others. I think you should address all issues raised with the GM. Clean rooms would be the priority and breakfast service especially would be the key areas to look at.
OLIVIER CAPT
hace 5 meses - 1 (Experiencia negativa)
Unfortunately, our stay was far below expectations for a 5-star hotel. - The room does not match the website pictures: instead of a large sea-view window, we had two small windows facing a wooden wall. - Storage is completely inadequate for a week’s worth of clothes. - Housekeeping was inconsistent: the room was not cleaned even though we left at midday and only returned at 4pm. - The safe was broken; we reported it, but nothing was done. - The bathroom is dull and outdated, with very poor water pressure and almost no lighting. - Valet parking service was close to non-existent. Overall, the service and facilities are far from what one should expect at this level of hotel. A very disappointing experience.
Respuesta de W Ibiza
Dear OLIVIER CAPT, We deeply regret that your stay did not meet your expectations and sincerely apologize for the inconveniences you experienced. We are very sorry that the room assigned did not correspond to what you expected, that the storage space was insufficient, and that the safe was not fixed in time. We also apologize for the inconsistency in the cleaning service and the rest of your experiences during your stay. We fully understand the frustration this may have caused you and appreciate you bringing it to our attention. Your comments are very valuable to us and we have already shared them with our team for immediate follow-up. We are committed to improving every day, and we sincerely hope you will give us the opportunity to welcome you back and offer you the quality experience you deserve. Sincerely, Alejandra Czermak Quality & Training Manager
Andrea Stefan
hace 5 meses - 5 (Experiencia positiva)
Our trip to Ibiza was marked by the beauty of the island, but more so by all the staff we encountered at W, where we felt warmly welcomed, recognised and well-cared for by everyone we encountered, from Chantal and Lorenzo during our arrival, to Amalia and David, who we were both honoured to first meet during our Spa experience, and last but not least, Sebastian, who made sure our breakfast was spotless. Thank you to the entire team for such an unforgettable experience and the assurance our travels will bring us back to W Ibiza!
Respuesta de W Ibiza
Dear Andrea Stefan Thank you so much for taking the time to share your wonderful experience at W Ibiza. We are so pleased to know that your stay was so memorable thanks to our team, from Chantal and Lorenzo upon arrival, to Amalia, David, and Sebastián during your spa and breakfast experiences, who will be delighted to know that their interaction has been recognized. Your kind words mean a lot to us and are a great source of motivation for the entire team. We are delighted to know that your experience ensures that your travels will bring you back to W Ibiza, and we look forward to welcoming you back. Sincerely, Alejandra Czermak Quality & Training Manager.
Julie Finlay
hace 5 meses - 5 (Experiencia positiva)
Just back from a wonderful holiday in this hotel with my husband, my friend and her husband.Loved everything about it. Our room 415 was amazing, stylish, spacious, massive comfortable bed. The shower was fantastic and all the complimentary shower wash, shampoo and conditioner was lovely. Breakfast was included. Wonderful. Anything you wanted to eat. Food was fab. Had a pizza in the restaurant. Best pizza I've ever tasted. A must if you go. The staff were all friendly and very accommodating. Loved the comfy sun loungers at main pool and rooftop pool. Location great too. 25 mins journey to old town and San Antonio. Could go on and on.Will defo return.
Respuesta de W Ibiza
Dear Julie Finlay We appreciate you sharing your positive experience at our hotel. We are delighted to hear that you, your husband, and your friends enjoyed your stay so much. We are especially gratified to know that you appreciated your room, breakfast, and the quality of our restaurant offerings, including the pizza recommendation. We are also pleased that our staff made a positive impression, and that you enjoyed the main and rooftop pools and our convenient location. Your kind words are truly encouraging, and we are thrilled to hear that you plan to return. We look forward to welcoming you back on your next visit! Sincerely, Alejandra Czermak Quality & Training Manager.
Jasha Schlosser
hace 5 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Jasha Schlosser On behalf of the entire hotel team, I want to thank you so much for choosing W Ibiza and for taking the time to share your experience with us. Your feedback is the most important tool we have to improve our service and facilities. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Alejandra Czermak Quality and Training Manager
606mereditho
hace 5 meses - Sin rating (Experiencia negativa)
A perfect girlfriends getaway at W Ibiza! From Ruud at Front desk, Maria at Guest Experience & Sabastian, host at breakfast, and all other interactions with who I forgot their names, the service was wonderful! Plus the cleanliness of the room, and location - everything was the best! Thank you!!!
Wolfgang Barwinski
hace 5 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Wolfgang Barwinski, We would like to thank you very much for your kind review. We are really happy to know that you have enjoyed your stay at W Ibiza and that we met most of your expectation. We look forward to welcoming you back soon and having the opportunity to enhance your experience. Sincerely, Alejandra Czermak Quality Manager.
nataliegU7780JZ
hace 5 meses - Sin rating (Experiencia negativa)
Hotel de 10! Todo el staff nos ha tratado genial, principalmente en el rooftop y la comida increíble (especial mención al ceviche y la trilogía de alfajores 😋😋)!!
Natalie Giadans
hace 5 meses - 5 (Experiencia positiva)
Hotel de 10! Todo el staff nos ha tratado genial, principalmente en el rooftop y la comida increíble (especial mención al ceviche y la trilogía de alfajores 😋😋)!!
Respuesta de W Ibiza
Estimada Natalie Giadans, Muchas gracias por su amable valoración y por destacar la atención de nuestro personal, así como su experiencia en el rooftop y nuestra propuesta gastronómica. Nos alegra enormemente saber que disfrutó del ceviche y de la trilogía de alfajores. Comentarios como el suyo nos motivan a seguir ofreciendo experiencias memorables. Será un placer darle la bienvenida nuevamente muy pronto en nuestro hotel. Atentamente, Alejandra Czermak Quality & Training Manager
179haroldp
hace 5 meses - Sin rating (Experiencia negativa)
Uns experiencia única e inolvidable, todo fue perfecto, las instalaciones, el personal, la ubicación, el servicio; no pudo ser mejor mi estadía, regresaré sin dudas. |Un mención especial para Sebastián quien nos atendió maravillosamente en el restaurante por las mañanas.
Oli Molly
hace 5 meses - 2 (Experiencia negativa)
When you pay extra for the rooftop pool area because it's adult only, you expect no babies there. But there are..
Respuesta de W Ibiza
Dear Oli Molly , Thank you for taking the time to share your comment. We sincerely regret that your experience in the rooftop pool area was not as expected. Our goal is to offer an adults-only space, and your feedback helps us reinforce this commitment to our team. We greatly appreciate your feedback and look forward to the opportunity to welcome you again to provide the experience you deserve. Sincerely, Alejandra Czermak Quality & Training Manager.
Yolanda Rosselló
hace 5 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimada Yolanda Rosselló, Muchas gracias por tomarse el tiempo y hacernos llegar su feedback tras su estancia con nosotros. Nos alegra saber que hemos cumplido con todas sus expectativas. Esperamos poder volverla a recibir pronto en nuestro hotel. Atentamente, Alejandra Czermak Quality & Training Manager.
Carlos Alvarez
hace 5 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Carlos Alvarez, Gracias enormemente por compartir tu experiencia con nosotros durante tu estancia en el W Ibiza. Esperamos verte pronto y poder seguir cumpliendo con tus expectativas. Atentamente, Alejandra Czermak Quality & Training Manager.
annamattfreyaellis
hace 5 meses - Sin rating (Experiencia negativa)
The hotel is beautiful and perfectly located on the sea front in Santa Eulalia. The staff were so friendly and helpful and we were well looked after. |The rooms and beds were so comfortable and the food delicious . We will definitely be back
Ariel Zutel
hace 5 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Ariel Zutel, Agradecerle enormemente su amable feedback sobre su estancia en el W Ibiza y esperamos que decida volver pronto a visitarnos cuando venga a la isla. Atentamente, Alejandra Czermak Quality & Training Manager.
473tonyk
hace 5 meses - Sin rating (Experiencia negativa)
Just had a great week at the W, a nice relaxing break with friendly and attentive staff, especially Samantha, who sorted out some minor issues for us, with ease and a smile.||We had a basic room which was fine. It had a super king bed, room to store stuff, tea and coffee making facilities. There was a bag in the room that was for sale rather than complimentary use, which caused some confusion, but as I say was sorted by Samantha. The pools were good with plenty of sun bed availability. One note is that after 1700 ish all the ground floor bars closed, apart from the Steps Pizzeria. Drinks were available on the roof terrace which also has a pool, however, and the views from there were great. Also, the minimum spend in the Yellow Fish Club, which applies if you want to use the sun beds seemed a bit overkill to me. ||The a la carte breakfast and service was superb, with plenty of choices.||The location of the hotel was perfect for us. Everything in Santa Eulalia was in easy reach. ||We would definitely stay there again.
IHAIM
hace 5 meses - Sin rating (Experiencia negativa)
The hotel to our pleasant surprise was absolutely great. In terms of staffing and service it was far better than other W hotels we stayed in. The staff were super attentive, knowledgeable and friendly. ||Clientele at this hotel was also very good resembling more a quality boutique hotel than a large hotel. Felt positive for families and couples. ||Finally, the breakfast and service was great!
maximeXII
hace 5 meses - 5 (Experiencia positiva)
Thank you to the concierge team (Maria, Alessia, Sara & Carmen) for their kindness, assistance and their smiles ☺️
Respuesta de W Ibiza
Dear maximeXII, Thank you very much for your kind comments about our hotel and our staff. It is very gratifying for us to know that our team provided personalized and genuine service. We are proud of the special mention of Maria, Sara & Carmen, and will share it with each of them. We are very happy to know that the staff made your stay special. We hope to welcome you back soon! Sincerely, Alejandra Czermak Quality & Training Manager.
R9633BDjuliel
hace 5 meses - Sin rating (Experiencia negativa)
We didn’t stay at the hotel but went for cocktails which was an amazing experience, mostly down to Josh who went above and beyond. He made everyone around him feel incredibly welcome and is a very skilled mixologist. He listened to our preferences and made suggestions that were perfect for our tastes. We will definitely return!
adrbe69
hace 5 meses - Sin rating (Experiencia negativa)
Amazing time with friends at W Ibiza in Santa Eulalia! Thanks to Sara from the concierge team who was fantastic. We’ll definitely be back!
Malstyles
hace 6 meses - Sin rating (Experiencia negativa)
I love the band. |Was at the W two years ago and decided to come back to celebrate turning 50. |Cab from the airport was about 20 minutes and let’s say 32 Euros. The staff greeted us with a smile and a glass of Cava. |Check in was a breeze, the room was WOW! Front Ocean view suite, no complaints, the view was amazing. |Everything was clean and comfortable, |“Photos in the review” |Rooftop glow bar was nice like the last time I visited, adults only with a full bar, fresh sushi and an infinity pool. The staff in this area were very nice and friendly, plenty of seating and leading up to the weekend they have a resident DJ from 6pm until 11:30. |Days at the main pool area are nice, with just enough space for everyone to enjoy and have some fun in the sun, although I did see people early morning claiming their spots near the pool. Service at the pool for me was also excellent, the pool area was clean, this was where the family’s gathered and had fun. Food and drink services were available at the pool, one of the restaurants, “SEU Pizza” had the best pizza ever. Parents! there was a life guard at the pool and on the weekends a DJ. |Breakfast was also great, I felt like even at the peak of the breakfast rush the staff worked like a well oiled machine, attentive and friendly bringing out your orders the way you wanted and in a timely manner. The breakfast food was good, they have several options to pick from. I was surprised to see chicken sausage on the menu. Breakfast is over at 11:30|If you want to head to the beach they have a area about 50 yards down from the main hotel that’s also very nice called “Yellow Fish beach club” it’s not actually on the beach but has views of the beach. |To end my review I have to say the W brand is consistent in service, cleanliness and customer hospitality. ||Thanks for an amazing start to my 50’s.
Ali C
hace 6 meses - 5 (Experiencia positiva)
W Ibiza is a beautiful hotel, but what truly sets it apart is the outstanding customer service, especially from Samantha. As a Titanium Elite member who travels frequently, I’ve experienced many hotels, but Samantha’s exceptional service genuinely impressed me. She is highly skilled at what she does and played a big role in making my stay truly memorable. On a side note, I also tried the Steps Pizza it was excellent!
Respuesta de W Ibiza
Dear Ali C, We want to thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay with us at W Ibiza and that our team, especially Samantha, made such a memorable impression on you. Your recognition is very important, especially coming from a Titanium Elite member who travels so frequently. We will share your kind words with Samantha, who will be delighted to know that she contributed to your experience. We are also glad you enjoyed the Steps pizza! We look forward to welcoming you back soon for another wonderful stay and will strive to exceed your expectations. Sincerely, Alejandra Czermak Quality Manager.
Angies Guerrero
hace 6 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimada Angies Guerrero, Gracias por por compartir su opinión con nosotros, nos alegra saber que su experiencia en nuestro hotel ha sido placentera y hemos cumplido con sus expectativas. ¡Esperamos volver a recibirle muy pronto! Atentamente, Alejandra Czermak Quality & Training Manager
Yousef
hace 6 meses - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Yousef, We would like to thank you very much for your kind review. We are really happy to know that you have enjoyed your stay at W Ibiza and that we met most of your expectation. We look forward to welcoming you back soon and having the opportunity to enhance your experience. Sincerely, Alejandra Czermak Quality Manager.
Danielle Goto
hace 6 meses - 5 (Experiencia positiva)
I had an amazing stay at the W, room was excellent, loved the view! Pool was also immaculate with amazing food, definitely try pizza and burrata! All staff were so friendly and welcoming. But the part that really went above and beyond was the fantastic concierge team! They were total rockstars helping me secure reservations for Michelin restaurants prior to my arrival and ensuring I got tickets to events I was planning to attend. Maria, Sarah, and Carmen are phenomenal and really helped make my 40th birthday trip one of a kind! So grateful for all their help and support! Would definitely visit again!
Respuesta de W Ibiza
Dear Danielle Goto, Thank you so much for taking the time to share such a wonderful review. We're glad to hear you enjoyed your stay and that everything was to your liking, from the room, the views, and our pool. We're very proud to know that our concierge team (Maria, Sarah, and Carmen) make your 40th birthday celebration unforgettable. Your kind words mean a lot to us, and we're honored to have been part of such a special moment in your life. We look forward to welcoming you back to W Ibiza soon. Sincerely, Alejandra Czermak Quality & Training Manager
ajm154
hace 6 meses - Sin rating (Experiencia negativa)
We picked the hotel as it was in walking distance of a party we were going to in Santa Eulalia. We stayed for three nights. It was easy to get to from the airport. We were greeted warmly and offered a drink, which is a nice touch - and was accepted. The hotel was nicely designed. There were two / three pools - larger family pool area on the ground floor and rooftop pool and bar upstairs. Fantastic music was playing all the time, but wasn’t intrusive and added to the atmosphere. We booked the entry level wonderful room as we weren’t expecting to spend much time in it exceeded our expectations. Very, very comfortable bed. Breakfast was great, a la carte, which is unusual, but we really enjoyed it. Couldn’t fault the staff. Highly recommended if you want to stay in Santa Eulalia.
Karim Magroun
hace 6 meses - 5 (Experiencia positiva)
Toujours des hôtels d'exception. Le W est comme d'habitude une expérience dan le voyage. Très cozy et on s'y sent comme chez soit 😍
Respuesta de W Ibiza
Cher Karim Magroun, Merci infiniment pour votre feedback de votre sejour avec nous. Nous sommes ravis de savoir que vous vous êtes senti comme chez vous et que votre séjour au W Ibiza a été une expérience agréable et cosy. Ce sera un grand plaisir de vous accueillir à nouveau très prochainement pour continuer à créer ensemble de beaux souvenirs. Cordialment, Alejandra Czermak Quality & Training Manager
Randa Tawil
hace 6 meses - 5 (Experiencia positiva)
I am speechless to explain how awesome and fascinating everything everyone in W hotel ibiza
Respuesta de W Ibiza
Dear Randa Tawil, Thank you so much for your kind words! We are truly delighted to know that your experience at W Ibiza was so memorable and that our team made such a positive impression. It was a pleasure to have you with us, and we look forward to welcoming you back soon for another unforgettable stay. Sincerely, Alejandra Czermak Quality & Training Manager.
Lauren Watkins
hace 6 meses - 5 (Experiencia positiva)
A truly magical experience at the W Ibiza! Right from the moment we checked in the staff at the W Ibiza made sure that out experience was seamless and enjoyable. Chantal checked us in and upon finding out that it was our honeymoon, worked with Lorenzo to upgrade our room and prepare a small surprise for us. Truly all the staff in the lobby were so excited to learn that we were spending out honeymoon at their hotel. Lorenzo surprised us with the small surprise for our room, along with some complimentary drink tickets to start off our experience. All of the staff were so helpful, and went out of their way to make sure that all of our needs were met. Couldn’t recommend them enough! The room was gorgeous, the staff wonderful, an experience we won’t forget! Memories for a lifetime! Thank you W Ibiza staff for helping us make memories for life and for helping us kick off married life! We will definitely be back!
Respuesta de W Ibiza
Dear Lauren Watkins, Thank you very much for your kind words about your stay with us. It has been an honor to be part of such a special moment in your life, your honeymoon. It makes us very proud to know that our staff and specially Chantal and Lorenzo went beyond your expectations and helped to create memories that will last forever. We are delighted to hear that you enjoyed a magical experience full of little surprises, sincere attention, and unforgettable moments. Thank you for allowing us to be part of this occasion and we hope to see you again soon to create memories together. Sincerely, Alejandra Czermak Quality & Training Manager
Alaa Ghamry
hace 6 meses - 5 (Experiencia positiva)
Grazie mille stato un piacere per me stare con voi
Respuesta de W Ibiza
Caro Alaa Ghamry, Apprezziamo sinceramente il suo commento. È stato un vero piacere averla con noi e speriamo di avere presto l'opportunità di servirla di nuovo. Cordiali saluti, Alejandra Czermak Quality & Training Manager
wataru s
hace 6 meses - 3 (Experiencia positiva)
Respuesta de W Ibiza
Dear wataru s, Thank you very much for taking the time to share with us your feedback about our hotel. We are sadness to know that we did not meet all your expectations during your stay and that we did not have chance to improve. We hope you will give us another opportunity in the future to make your visit extraordinary. Sincerely, Alejandra Czermak Quality & Training Manager
SANDRA PEREDA
hace 6 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimada SANDRA PEREDA, Muchas gracias por tomarse el tiempo de compartir su feedback sobre su estancia en W Ibiza. Estamos encantado de saber que disfrutó su estancia y de que cumplimos con todas sus expectativas. Para nosotros será un placer volver a recibirle pronto! Atentamente, Alejandra Czermak Quality & Training Manager
Sean Daly
hace 6 meses - 2 (Experiencia negativa)
The service here the worst I have ever experienced in 30 years with Marriott.
Respuesta de W Ibiza
Dear Sean Daly, We sincerely regret to hear that your experience with our service did not meet your expectations or the standards we strive to provide at Marriott. We appreciate you share your feedback, as it helps us identify areas for improvement. We would like to know more details about what happened, so we can take actions in the future. Please if you can, it would be great that you contact with the hotel directly in order to have more information and help us to improve for future stays. We look forward to regaining your trust during a future visit. Sincerely, Alejandra Czermak Quality & Training manager.
mhermor
hace 6 meses - Sin rating (Experiencia negativa)
Una estancia perfecta. La habitación muy bonita, cómoda y sobre todo muy limpia. Mis felicitaciones al equipo de Housekeeping!! Muy amable David Arteta nos trató genial durante la estancia
Neil Myer
hace 6 meses - 5 (Experiencia positiva)
The W in Ibiza provided us with the most Ibiza experience one could expect, while achieving the most important goal in hospitality- making you feel at HOME. Their staff went above and beyond in making us feel this way. Each and every member of the staff does their job with love. I would like to mention Zach and Rahim, whom I now consider my brothers. They went out of their way time and time again to care for our every need. Rosa and Marga represent the Wet deck with such smoothness and subtleness. Always with a sweet and soft smile. On the rooftop Miko and Lalo were fantastic. At the front desk was Delphine, whom entered our hearts forever. In the spa Katia was welcoming, informative and always with good vibes. It’s obvious that the W made all of the right choices when selecting their staff. That’s what made our vacation Spectacular, rather than just great. Thank you very much Cannot wait to visit again in the future! Love, Neil and Alex
Respuesta de W Ibiza
Dear Neil Myer, Thank you so much for your kind words about your stay at W Ibiza. We are delighted to hear that you had a wonderful stay with us and that you felt at home because of the care and dedication of our staff. We are very proud of the personalized service you experienced from all of them –Zach, Rahim, Rosa, Marga, Mirko, Lalo, Delfina and Katia-. It means a lot to our team and they will be thrilled to know they helped make your stay memorable. It was a pleasure receiving you in our hotel and we really hope to welcome you back again very soon. Sincerely, Alejandra Czermak Quality & Training Manager
RED LINE
hace 6 meses - 4 (Experiencia positiva)
Probamos unos aperitivos (Aperol) pero no nos gustaron y mira que es fácil hacerlo bien si sigues la receta de la botella 😕
Respuesta de W Ibiza
Estimado Red Line, Muchas gracias por compartir con nosotros su opinión sobre su estancia en nuestro hotel. Lamento sinceramente que no le haya gustado nuestro Aperol y que esta experiencia haya hecho que su estancia con nosotros no fuera muy agradable. Gran parte del personal de nuestro restaurante es italiano, por lo que la receta que preparamos sigue la receta original. Tendremos en cuenta su sugerencia y esperamos volver a recibirle pronto para tener la oportunidad de prepararle el aperitivo a su gusto. Atentamente, Alejandra Czermak Quality & Traning Manager
Dimitris Marmangiolis
hace 6 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Dimitris Marmangiolis, Thank you very much for sharing your kind feedback. We are very pleased to know that you have enjoyed your stay and that we have met all your expectations. We look forward to welcome you back soon! Sincerely, Alejandra Czermak Quality & Training Manager
Jörg Böhmfeld
hace 6 meses - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Jörg Böhmfeld, We would like to thank you very much the time taking to share your feedback about your experience with us. We are glad that you were general satisfied, but we hope to have the opportunity to improve in the future to make your stay 100% pleasant, fulfilling all your expectations. We look forward to welcoming you again soon. Sincerely, Alejandra Czermak Quality & Training Manager
Jay Singh
hace 6 meses - 1 (Experiencia negativa)
Please provide a direct email for a senior member of staff who is willing to help and competent. Any emails of provided by your front desk are clearly not monotored. It has been 2 weeks and i have had no assistance. This is pathetic and frustrating. I will never recommend this hotel to anyone. The price point and service do not match at all
Respuesta de W Ibiza
Dear Jay Singh, Thank you very much for your feedback about your experience in our hotel. Unfortunately we have try to find your details and communication regarding the issue you mention, but we have not been able to find any information at this time. We would appreciate it if you could contact us and provide us with more details, as it seems to be a misunderstanding. Thank you very much in advance. Sincerely, Alejandra Czermak Quality & Training Manager
Alina Müller
hace 6 meses - 2 (Experiencia negativa)
Kein Luxushotel Die Standard-Zimmer sind klein und in die Jahre gekommen. Es gibt einen winzigen Schrank mit 4 Bügeln und zwei Schubladen (eine davon bei uns defekt) im Bad waren wenige Handtuchaufhängungen vorhanden und manche defekt. Beim Frühstück gibt es eine Karte mit einer kleinen Auswahl an Gerichten. Wir haben also 7 Tage genau das gleiche gegessen (und dabei die gesamte Karte gegessen). Hier fehlt Abwechslung. Am Strand gibt es keine hoteleigenen Liegen. Gegen Gebühr können welche von einem Anbieter geliehen werden. Für uns den Preis nicht wert.
Respuesta de W Ibiza
Sehr geehrte Alina Müller, vielen Dank für Ihr Feedback zu Ihrem Aufenthalt bei uns. Ich möchte mich aufrichtig dafür entschuldigen, dass wir Ihre Erwartungen nicht erfüllt haben, da offenbar nicht alles wie geplant verlaufen ist. Es tut uns sehr leid, dass Sie unser Hotel unzufrieden verlassen haben und wir nichts tun konnten, um Ihren Aufenthalt angenehmer zu gestalten. Alle Ihre Anmerkungen helfen uns, die Bedürfnisse unserer Gäste besser zu verstehen, und werden bei zukünftigen Verbesserungen berücksichtigt. Wir hoffen, dass Sie uns in Zukunft eine weitere Chance geben, Ihren Aufenthalt zu etwas Besonderem zu machen. Mit freundlichen Grüßen, Alejandra Czermak Quality & Training Manager
jameslG3199SO
hace 6 meses - Sin rating (Experiencia negativa)
Rooftop pool and bar, very good|Gym good|Lounge area with the steps, very good|Proximity of beach, great|Staff brilliant|Breakfast amazing||So, what is the issue? The Rooms!!|Extremely badly designed. How not to configure a hotel room. No shelving in the toilet. Why? Could be for towels, sanitary items etc…|Cushioned seat where the curtains gather. Reduces view so pointless. Over sized chair. Unnecessary. |Gap between cupboard and wall. Scruffy and looks shabby. |Sink in the corridor. Why narrow the corridor even further. |Solution:|Put up shelves in the toilet area. (Easy and cheap (e&c))|Put hooks on or side of the main door (e &c)|Get rid of curtains and put blinds. |Get rid of oversized chair. Pointless||Keeping comments constructive. Hope someone reads this. Still staying here for a week.
Worldtravel7775
hace 6 meses - Sin rating (Experiencia negativa)
Had a great experience at W Ibiza because of the concierge Maria Gorgoni. All her suggestions were great and truthful. She steered us away from tourist traps. Great customer service, checked in with us every morning. Made our stay at W very enjoyable.
Shane Jensen
hace 6 meses - 5 (Experiencia positiva)
We stayed at W Ibiza in late July 2025 and had a fantastic experience. As Platinum members, we felt genuinely welcomed from the moment we arrived—Delfina at reception was especially warm and made us feel like family. The team added a few thoughtful touches to the Marvelous Suite that made our stay feel extra special—something we’ll keep between us and the incredible crew. We loved the sunset views from the rooftop, and the poolside sound system was excellent—great sound and a chill vibe that really set the mood. The location in Santa Eulalia gave us easy access to the marina, a great mix of local restaurants, and made it easy to charter a boat to Formentera. Already looking forward to returning next summer with the kids.
Respuesta de W Ibiza
Dear Shane Jensen, Thank you so much for your kind words about your stay at W Ibiza. We’re delighted to hear that you had a fantastic stay with us and that you enjoyed so much the location, the views and our personalized service. I will pass your lovely feedback to Delfina. She will be thrilled to know she helped make your stay memorable. It was a pleasure receiving you in our hotel and we really hope to welcome you back again next summer. Sincerely, Alejandra Czermak Quality & Training Manager
Kim-Iris Koch-Langetepe
hace 6 meses - 5 (Experiencia positiva)
Das Hotel ist wunderschön. Die Zimmer sehr beeindruckend. Eine Möglichkeit um nasse Bademode auf den Balkon zu trocknen fehlt leider. Die Mitarbeiter von Rezeption, Housekeeping und die Bellboys sind unglaublich freundlich und zuvorkommend. Das Frühstück ist fantastisch. Wir hatten eine tolle Zeit.
Respuesta de W Ibiza
Sehr geehrte Kim-Iris Koch-Langetepe, Vielen Dank für Ihr freundliches Feedback zum W Ibiza. Wir freuen uns sehr, dass Ihr Aufenthalt Ihren Erwartungen entsprochen hat und Sie eine schöne Zeit in unserem Hotel verbracht haben. Ihre Rückmeldung zum Balkon werden wir bei zukünftigen Verbesserungen berücksichtigen, und Ihr Feedback zum Personal und zum Frühstück leiten wir an alle Abteilungen weiter. Wir freuen uns darauf, Sie bald wieder für einen weiteren fantastischen Aufenthalt begrüßen zu dürfen! Mit freundlichen Grüßen, Alejandra Czermak Quality & Training Manager
Luke Calvert
hace 6 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Luke Calvert, Thank you very much for taking the time to share with us your feedback about your stay at W Ibiza. We are really happy to see that you have enjoyed your stay and that we have met all your expectations. We hope to welcome you back again very soon! Sincerely, Alejandra Czermak Quality & Training Manager
Kevin Rautenberg
hace 6 meses - 5 (Experiencia positiva)
Me sentí como en casa 🩵
Respuesta de W Ibiza
Estimado Kevin Rautenberg, Darle las gracias enormemente por su tiempo y el comentario que ha compartido con nosotros sobre su estancia en W Ibiza. Nos alegra muchísimo saber que se sintió tan cómodo como en casa y que cumplimos con todo lo que esperaba cuando reservó su estancia. Para nosotros será un placer poder volver a recibirle pronto. Atentamente, Alejandra Czermak Quality & Training Manager.
Randi B
hace 6 meses - 2 (Experiencia negativa)
Respuesta de W Ibiza
Dear Randi B, Thank you for taking the time to let us know about your stay in our hotel. We are very saddened to hear that your stay was not as expected. I sincerely apologize because it seems things did not go as planned. Please if you wish to share more details and discuss your experience, do not hesitate to contact us. Hoping you give us another opportunity in the future to show you that we can exceed your expectations. Sincerely, Alejandra Czermak Quality Manager
JULIO GAGGIA
hace 6 meses - 5 (Experiencia positiva)
It’s good with points. Not very ibiza but always fun
Respuesta de W Ibiza
Dear JULIO GAGGIA, On behalf of the entire team of W Ibiza I want to thank you very much for your kind feedback. We are very happy to know that you have enjoyed your stay and that we have met your expectations. It will be a pleasure to welcoming you again on your next visit. Sincerely, Alejandra Czermak Quality Manager
Alexia Budzynski
hace 6 meses - 2 (Experiencia negativa)
We recently stayed at W Ibiza and, while the room was clean, spacious, and beautifully decorated, the overall experience did not live up to the expectations of a 5-star hotel. The service was disappointing—staff lacked attentiveness and professionalism—and the breakfast was poor in quality. Considering the high price point, the value simply isn’t there. A stylish property, but unfortunately, we wouldn’t recommend it based on our experience.
Respuesta de W Ibiza
Dear Alexia Budzynski, Thank you for taking the time to let us know about your experience during your stay with us. I want to sincerely apologize for the experience you had during your stay, because we did not met all your expectations. We are really sorry that your stay was not as expected. I assure you that we will take your comments about the staff and breakfast into accounts and will work on future improvements. I hope you will consider giving us another opportunity on your next visit to the island. We will do everything possible to show you that we only work to satisfy our guests and to ensure that your stay be exceptional. Sincerely, Alejandra Czermak Quality & Training Manager
Matteo Saba
hace 6 meses - 4 (Experiencia positiva)
Diventato il mio hotel di riferimento, lo stesso conserva a mio avviso lo stile moderno di W in un contesto piuttosto “isolato” dalla movida e dove ci si può (anche rilassare). A mio avviso potrebbe essere necessario introdurre delle fasce “adult only” per permettere di godere a pieno l’esperienza di una clientela adulta. Cibo ok, prezzi in linea con lo scenario internazionale. Struttura con grande potenziale, forse ancora da esprimere globalmente.
Respuesta de W Ibiza
Gentile Matteo Saba, La ringraziamo immensamente per aver deciso di condividere con noi la sua esperienza durante il soggiorno nel nostro hotel. Siamo molto lieti di sapere che presso il W Ibiza ha potuto godere di un ambiente tranquillo, con buoni servizi, che hanno reso il suo soggiorno piacevole. La ringraziamo anche per il suo suggerimento riguardo al segmento di clientela e al potenziale del nostro hotel. Tutti i commenti che riceviamo ci aiutano sempre a migliorare ed è per questo che valutiamo sempre con attenzione le esigenze e i gusti dei nostri clienti. Ci auguriamo di poterla accogliere nuovamente molto presto! Cordiali saluti, Alejandra Czermak Quality & Training Manager
samanta manduani
hace 6 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear samanta manduani, Thank you very much for taking the time to share with us your kind feedback about our hotel. We are thrilled to hear that your stay with us met all your expectations and that you have enjoyed a lot at W Ibiza. It will be a pleasure to receive you back soon. Sincerely, Alejandra Czermak Quality & Training Manager
Nataliya Bondarenko
hace 6 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Nataliya Bondarenko, Thank you very much for your kind feedback. We are very pleased to know that you have enjoyed your stay and that we have met all your expectations. We look forward to welcoming you back for another fantastic stay soon! Sincerely, Alejandra Czermak Quality & Training Manager
Alessio Lorenzo
hace 7 meses - 5 (Experiencia positiva)
Espectacular Experiencia ! Servicios de 10 ! Atención personalizada y Excelencia! Gracia infinitas a Lorenzo en recepción , Carmen , concierge ! Sois maravillosos. Estamos deseando regresar el próximo año.
Respuesta de W Ibiza
Estimado Alessio Lorenzo, Muchas gracias por tomarse el tiempo y hacernos llegar su amable feedback tras su estancia con nosotros. Nos alegra mucho saber que disfrutó en W Ibiza y que cumplimos con todas sus expectativas. Es un orgullo para nosotros saber que los miembros del equipo cumplieron con uno de nuestros principales objetivos, crear una atención personalizada y momentos especiales para su disfrute. Agradecerle sus amables palabras hacia Lorenzo y Carmen, las cuales les haré llegar sin lugar a dudas. Para nosotros será un placer volver a recibirle pronto. Atentamente, Alejandra Czermak Quality & Training Manager.
Carlos Clara
hace 7 meses - 4 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Carlos Clara, Agradecerle el tiempo que se ha tomado en hacernos llegar su opinión sobre su estancia con nosotros. Muchas gracias por su reseña, ya que nos permite saber si su estancia fue placentera y llegamos a cumplir con todas sus expectativas. Esteríamos encantados de saber un poco más sobre su experiencia, así que no dude en compartirla con nosotros. Esperamos volver a recibirle pronto en W Ibiza. Atentamente, Alejandra Czermak Quality & Training Manager.
Zoe Stoneley
hace 7 meses - 1 (Experiencia negativa)
AVOID THIS HOTEL Poor customer service. Double booked room terrible replacement room. Very small room absolutely no offer of change of room for what we had paid alot of money for. THEN TOOK 1.4K deposit, had the nerve to add our £700 overpayment to our room credit we didn't want. WALKED OUT OF HOTEL BY 9AM AFTER FIRST NIGHT. AVOID THIS MONEY GRABBING HOTEL AT ALL COSTS. STILL NO MONEY PUT BACK INTO MY ACCOUNT WAS AGREED REPAYMENT OF DEPOSIT AND ROOM CREDIT WHERE IS MY MONEY. As of today 15th July STILL NO REFUND OR RESPONSE FROM THIS HOTEL
Respuesta de W Ibiza
Dear Zoe Stoneley, Thank you for your time and for sharing with us your recent experience at W Ibiza. Your feedback is the most important tool we have in order to improve our service and our facilities and we appreciate your detailed comment about your experience. Please accept our most sincere apologies for the misunderstanding regarding the room and the wait for the pre-authorization return. The pre-authorization amount on your card is an automatic process done by the system for the daily room charges during the stay and as we informed you previously, we have forced the transaction from our bank platform to ensure the amount reflects on your card as soon as possible. We completely understand your concern and appreciate your patience, so we are working to solve this inconvenience quickly. We are so sorry again that you left with that impression of our hotel and we hope in the future we can do something to change this feeling and that we have the opportunity to prove you that these were punctual facts. Sincerely, Alejandra Czermak Quality Manager
david glassman
hace 7 meses - 5 (Experiencia positiva)
Beautiful hotel, nice beaches, clear water, Good food, friendly staff
Respuesta de W Ibiza
Dear david glassman, On behalf of the entire team of W Ibiza, I would like to thank you very much for your kind words about your stay in our hotel. Your compliments on the overall hotel, good food and staff mean a lot to us. We’re so pleased you enjoyed your stay and we met all your expectations. We hope to welcome you back again very soon! Sincerely, Alejandra Czermak. Quality Manager.
Mike Brand
hace 7 meses - 3 (Experiencia positiva)
The hotel is solidly fine. The rooms are stylish but small, it’s right on the beach but seems to be far from everything worth visiting.
Respuesta de W Ibiza
Dear Mike Brand, Thank you for taking the time to share your feedback with us. We really appreciate your comments as they help us to identify areas where we can improve. We are sorry to hear that your recent stay did not met all your expectations and please accept our sincerest apologies for the inconveniences you encountered. We hope you give us another opportunity in the future to demonstrate you our exceptional service and the amazing vibe of Santa Eulalia. It will be a pleasure to welcome you soon. Sincerely, Alejandra Czermak Quality Manager.
joe kr
hace 7 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear joe kr, I want to thank you very much for your kind review. We are really happy that you have enjoyed your stay at W Ibiza and we are pleased to know that we have delivery the expected service and met all your expectations. It will be a pleasure to receive you again soon. Sincerely, Alejandra Czermak Quality Manager.
Gabriel Fernandez
hace 7 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Gabriel Fernandez, Muchas gracias por compartir su experiencia con nosotros y por su amable reseña. Estamos muy contentos de que haya disfrutado de su estancia y nos complace mucho el saber que hemos cumplido con todas sus expectativas. ¡Será un placer volver a recibirle pronto en W Ibiza!. Atentamente, Alejandra Czermak Quality and Training Manager.
Pietro Fania
hace 7 meses - 5 (Experiencia positiva)
An Unforgettable Stay at W Ibiza ⭐⭐⭐⭐⭐ Our stay at W Ibiza was nothing short of incredible! From the moment we arrived, the atmosphere was vibrant, stylish, and full of positive energy. A huge thank you to Chef Federico for the delicious food – every dish was a treat for the senses. The flavors, presentation, and creativity were outstanding. Also, a special shoutout to Riccardo, the Director of Food & Beverage, for curating such a fantastic breakfast experience. Every morning felt like a celebration – the variety, quality, and attention to detail were on point. The entire team across the hotel was amazing: attentive, friendly, and always with a smile. From the beach vibes to the dining experience, everything was top-tier. Thank you, W Ibiza, for such an unforgettable experience – I can’t wait to come back!
Respuesta de W Ibiza
Dear Pietro Fania, Thank you for taking the time to share your feedback with us and for choosing to stay at W Ibiza. We really appreciate your kind words about the atmosphere of the hotel, the positive energy and the breakfast experience. It is very gratifying for us to receive comments like yours, mentioning the good service of our staff and specially remarking some of them that made you enjoyed so much your stay. This made us so proud and you can be sure that I will share your review with Federico and Riccardo. It was a pleasure receiving you in our hotel and we really hope to have the opportunity to welcome you back again soon. Sincerely, Alejandra Czermak Quality Manager
I G
hace 7 meses - 5 (Experiencia positiva)
We had a great stay at The W in Ibiza. The hotel is beautiful, modern, and well-designed. Our room was minimal yet very comfortable, with a great view overlooking the pool and a partial view of the sea. Breakfast was included and had a great variety—plus the staff throughout the property were kind, helpful, and professional. The pool area was surprisingly never too busy, which made it even more relaxing. The location is also a highlight—right on the boardwalk, perfect for an evening stroll. Would definitely recommend and would love to stay again.
Respuesta de W Ibiza
Dear I G, On behalf of the entire team of W Ibiza, I would like to thank you very much for your kind words about your stay in our hotel. We’re delighted to hear that our facilities ambience, hotel design, location in front of the sea with the promenade and comfortable room have been to your liking. It means a lot for us to know you enjoyed the breakfast and felt well cared for by our staff. They’ll be thrilled to know they helped make your stay even more enjoyable. We hope to welcome you back again very soon! Sincerely, Alejandra Czermak Quality & Training Manager.
Abhishek Puri
hace 7 meses - 1 (Experiencia negativa)
Absolutely PATHETIC experience. Warning each and every one of you reading this review to not stay here no matter what. This has been the worst experience of mine out of all hotels i have ever stayed in across the globe. The team is unprofessional , arrogant and lousy, the service is below average. The property is not as fancy and sophisticated as a Bonvoy W property should be, the food is below average too. The rooms are worn out and ridiculously overpriced, i was treated in a horrible manner despite being a bonvoy gold elite member. I regret staying here and want to warn everyone to not fall for this scam. Right from before checking in until all the way even after checking out, all i faced was unprofessionalism, from fraudulent charges to unprofessional behaviour, to not honoring reservations, name it all. BIGGEST MISTAKE EVER was choosing to stay here during my time in Ibiza, please dont make the same mistake as me. Do not waste your time , money or holiday, W Ibiza will royally destroy every bit of it.
Respuesta de W Ibiza
Dear Abhishek Puri, Thank you for taking the time to let us know about your experience during your stay with us. We are very saddened to hear that your stay was not as expected. I sincerely apologize things did not go as planned and that the service of our staff was not up to par, as well as our gastronomic offerings. I assure you that we take this into consideration and will work on future improvements. I hope you will consider giving us another opportunity on your next visit to the island. We will do everything to make your experience nothing less than exceptional. Sincerely, Alejandra Czermak Quality Manager
Inma
hace 7 meses - 4 (Experiencia positiva)
Una buena experiencia en el desayuno. Pablo, Lara, Dubi, Marga y los filipinos muy atentos y amables. La italiana de la barra también muy agradable con nosotros. Gracias a ellos nos agradó a mí y a mí marido estar allí. Buen personal profesional.
Respuesta de W Ibiza
Estimada Inma, Agradecerle enormemente su amable comentario sobre nuestro hotel y sobre nuestros empleados. Para nosotros es muy gratificante el saber que la atención fue personalizada y genuina por parte nuestro equipo. Nos sentimos orgullosos de la mención especial hacia nuestros compañeros y compartiremos su comentario con cada uno de ellos. Nos alegra mucho el saber qué la calidad del personal humano hizo de su estancia algo especial. ¡Esperamos poder recibirle pronto nuevamente! Atentamente, Alejandra Czermak Quality Manager
G Davies
hace 7 meses - 5 (Experiencia positiva)
What a fantastic hotel! We stayed here for 4 nights and can’t recommend enough. The food we had here was great and the service was one of the best I have seen from a Marriott group! Everyone was so helpful and would always go above and beyond for you! There was one American guy however I didn’t catch his name but it really made us feel so welcome and would help with anything we needed! We can’t wait to book our next trip and come back!
Respuesta de W Ibiza
Dear G Davies, Thank you so much for sharing your wonderful feedback and for recommend W Ibiza. We’re absolutely delighted to hear that our food and services have been one of the best your ever have experience in Marriott Group. Taking into account the high level and quality of our company, this pleases us very much. I will share your nice words and special mention with our colleagues. It is very gratifying to know they made you feel so welcome and delivered a personalize service. It means a lot to us to be part of such a special experience, and we hope to welcome you back soon for another unforgettable stay! Sincerely, Alejandra Czermak Quality Manager
rima patel
hace 7 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Rima Patel, Thank you very much for your kind feedback. We are very pleased to know that you have enjoyed your stay and that we have met all your expectations. We look forwards to welcome you back soon! Sincerely, Alejandra Czermak Quality Manager
Steve Davis
hace 7 meses - 5 (Experiencia positiva)
Very impressed with this hotel, the staff, the food, the location and the rooms.
Respuesta de W Ibiza
Dear Steve Davis, Thank you very much for your kind feedback about our hotel. We are thrilled to hear that your stay with us met all your expectations and that you have enjoyed a lot at W Ibiza. It’s wonderful to know that you appreciated our attentive staff, the delicious food, the location in Santa Eulalia and our beautiful rooms. We look forward to welcoming you back for another fantastic stay soon! Sincerely, Alejandra Czermak Quality Manager
Arooj Iqbal
hace 7 meses - 5 (Experiencia positiva)
Wonderful hotel with wonderful staff! We are regular visitors to Ibiza and have stayed in a few W hotels in various cities. Couldn't fault this hotel with anything! The location of the hotel is great. It's next to the beach, has great transport links and close to the town and all amenities. Evrry single member of staff were a delight to interact with. Special shout out to Martina who was absolutely amazing helping us with our check in process and took her time speaking to us and sorting our room out for us. She went above and beyond to ensure we had everything we need 😊 W Ibiza you have done a great job with your staff members and they deserve all the credit and praise for the work they do 💯 We had the wow suite and it was stunning! One of the best I have stayed in at W hotels. The property and rooms were clean and tidy, very beautifully decorated. The rooftop pool and bar are just perfect, with amazing views of the surrounding areas. Breakfast was also spot on with a wide array of options to suit every taste. I for one will definitely be returning to this hotel on my next trip to Ibiza, cannot wait already 😁 thank you Martina and everyone else for making our stay super special ❤️
Respuesta de W Ibiza
Dear Arooj Iqbal, Thank you very much for your wonderful words about your stay at the W Ibiza and for being a loyal guest visiting us every time you come to the island. We are very pleased to know that the location of the hotel, in front of the beach and close to all the amenities of Santa Eulalia, made your stay once again something special. We are very proud of our team and on this occasion, especially Martina, who met our standards of personalized attention to perfection. We appreciate very much that you mentioned her and we will be sure to pass on your kind words to her. Your compliments on the overall hotel, room, cleanliness, Glow Rooftop and our delicious breakfast mean a lot to us, and we’re so pleased you felt so special and cared during your stay. We hope to welcome you back again very soon! Sincerely, Alejandra Czermak Quality Manager
Tracy Davis
hace 8 meses - 5 (Experiencia positiva)
Beautiful hotel with wonderful staff. So many places to go and chill with the same level of service in each of them, including the beach! Totally loved the chilled, relaxed vibes.
Respuesta de W Ibiza
Dear Tracy Davis, On behalf of the entire W Ibiza team, I want to thank you very much for your kind feedback. We are delighted that you have enjoyed your stay at W Ibiza and that we have met your expectations, especially with the relaxing vibe and personalize service from our staff. It will be a pleasure to welcoming you again on your next visit. Sincerely, Alejandra Czermak Quality Manager
Paul Barnes
hace 8 meses - 2 (Experiencia negativa)
We had been looking forward to a five star experience of our hotel only to be let down our room wasn’t cleaned on two of our 7 night stay on both occasions we had to ask for it to be cleaned it was cleaned on the first occasion but the second occasion when we arrived back to go to bed it still hadn’t been cleaned I think it’s very overpriced for the service you receive it’s a shame cause we had a lovely holiday it just wasn’t as good as it should have been and for that reason we won’t stay here again
Respuesta de W Ibiza
Dear Paul Barnes, Thank you for taking the time to let us know about your experience after your stay with us. Your feedback is very important for us to identify areas for improvement, as our number one priority is to provide the highest level of service to our guests. I sincerely apologize that we did not meet your expectations and that the room daily cleanliness was not up to par. I assure you that we take this into consideration and will work on future improvements. I hope you will consider giving us another opportunity on your next visit to the island and that you will contact me directly to ensure that your stay with us is exceptional. It will be a pleasure to welcome you back. Sincerely, Alejandra Czermak Quality Manager
daniel maffett
hace 8 meses - 5 (Experiencia positiva)
Can’t say enough about this amazing spot. The food was always amazing and the rooms were comfy. The shower may have been one of my favorite things about the hotel room. But Marinela at the front desk was an absolute super star. She made sure we had everything we needed from check in to check out and helped us with several issues unrelated tot he hotel stay that we could not have solved without her help.
Respuesta de W Ibiza
Dear daniel maffett, Thank you so much for your kind words. We’re delighted to hear that you had such a great stay with us and that you enjoyed our comfortable room — it's wonderful to know you appreciated the shower — and our delicious food offer. I will pass your lovely feedback to our team and especially to Marinela. She will be thrilled to know she helped make your stay memorable. It was a pleasure receiving you in our hotel and I really hope to have the opportunity to welcome you back again soon. Sincerely, Alejandra Czermak Quality Manager
B. B.
hace 8 meses - 5 (Experiencia positiva)
Pure bliss at W Ibiza – finally, a hotel that gets it. From the moment I arrived, the service was on point — friendly, intuitive, and effortlessly cool. The crowd? Chic, relaxed, international, and refreshingly down-to-earth. The design of the hotel is gorgeous — modern, playful, with just the right amount of Ibiza flair. The rooms are spacious, beautifully styled, and (this is big for me) you can make them completely dark — a true gift if you care about sleep. By day, the vibe is calm and easy. Or, if you’re in the mood, you’ll catch some fantastic house sets by the pool — not the usual tourist trash, but real grooves, played by proper DJs. The food? Amazing. Fresh, creative, beautifully plated — and never boring. The pink-mirrored gym is adorable and surprisingly well-equipped. The spa? Pure zen. This place feels like someone took all my hotel wishes, filtered out the cringe, and made them reality. W Ibiza is exactly what I look for when I travel. I’ll definitely be back.
Respuesta de W Ibiza
Dear B. B., Thank you very much for taking the time to share with us your stay at W Ibiza. It has been a pleasure to have you in our hotel and even more to know that you were so happy and your stay was so pleasant. It is very gratifying for us to receive comments like yours, with such a positive and detailed feedback of your whole experience. This made us proud about our staff and facilities. We hope to welcome you back again very soon! Sincerely, Alejandra Czermak Quality Manager
Gianmarco Caron
hace 8 meses - 5 (Experiencia positiva)
Viaggio di lavoro Ho pernottato qui 2 notti e mi sono trovato molto bene, camere molto belle e pulite e sopratutto struttura bellissima con accesso “diretto” alla spiaggia. Essendo un viaggio di lavoro non ho potuto usufruire molto dei servizi al suo interno se non la palestra che devo dire ottima per un hotel, ha tutto il necessario.
Respuesta de W Ibiza
Caro Gianmarco Caron, Grazie mille per aver condiviso la vostra meravigliosa esperienza al W Ibiza. Siamo lieti di sapere che tutto è stato fantastico durante il vostro soggiorno e che, trattandosi di un viaggio di lavoro, avete potuto usufruire delle nostre strutture, in particolare della nostra palestra Fit Fitness. Non vediamo l'ora di riaccogliervi per un altro soggiorno indimenticabile. A presto! Cordiali saluti, Alejandra Czermak Quality Manager
James J
hace 8 meses - 5 (Experiencia positiva)
Superb stay here with my wife. We had a slight hicup on the first night where our shower didn't work which was a minor inconvenience. But the staff took care of it and moved us to a new room. They also offered my wife a free massage and dropped us a bottle of bubbly, very nice touch. The food is great, the location is right on the beach and Santa Eulalia is beautiful. We will be back for sure!
Respuesta de W Ibiza
Dear James J, Thank you very much for taking the time to share your kind review of your recent stay at W Ibiza. We are glad to hear that despite the minor inconvenience with the shower, your stay was pleasant enjoying our location in front of the beach and our delicious gastronomic offer. We apologize again on behalf of the entire team and invite you to come back soon to our hotel. It will be a pleasure to receive you! Sincerely, Alejandra Czermak Quality Manager.
clark peterson
hace 8 meses - 5 (Experiencia positiva)
Beautiful property right on the beach with a beach club and many restaurants. Spectacular hotel but even better is the extremely service oriented staff that go out of there way to provide an exceptional customer experience. Special recognition to Maria Carmen at the welcome desk who went above and beyond to make sure we got the proper room and welcome experience!
Respuesta de W Ibiza
Dear clark peterson, I want to thank you very much for your kind review of W Ibiza. We are delighted to know that your stay was so pleasant and that our staff met all your expectations. We really appreciate your recognition to Mari Carmen, who will no doubt be very happy to know that her special care and attention helped to create a memorable stay for you. We look forward to welcoming you back soon for another unforgettable stay. Sincerely, Alejandra Czermak Quality Manager.
Nastasia
hace 8 meses - 5 (Experiencia positiva)
Ich habe ein verlängertes Wochenende im W Ibiza verbracht und kann das Hotel nur empfehlen. Die Zimmer sind sehr sauber und neben den gängigen Produkten wie Shampoo, Conditioner, Duschgel und Body Lotion gab es sogar Gesichtswaschgel. Das Frühstück war a la carte und man hatte die Möglichkeit verschiedene Gerichte von der Karte zu bestellen. Von Pancakes, über Egg Benedict bis hinzu English Breakfast war alles dabei. Zudem gibt es eine sehr gute Pizzeria im Hotel. Sowohl die Pizza als auch die Pasta waren sehr lecker. Ich würde wieder ins W Ibiza gehen.
Respuesta de W Ibiza
Sehr geehrte Frau Nastasia Casper, Vielen Dank für Ihre Bewertung über Ihren Aufenthalt in unserem Hotel und die Empfehlung, die Sie uns auf Ibiza geben. Es freut uns sehr zu hören, dass Ihnen die verschiedenen Dienstleistungen gefallen haben, von unseren Zimmern über unser a la carte Frühstück bis hin zu unserem Restaurant SEU Pizza @ Steps mit seinen köstlichen Pizzen und Pasta. Es wird uns eine Freude sein, Sie bei Ihrem nächsten Besuch wieder zu begrüßen. Mit freundlichen Grüßen, Alejandra Czermak Quality Manager
Rami Traboulsi
hace 8 meses - 5 (Experiencia positiva)
Great hotel in Ibiza, the rooms are a vibe, it’s 20 minutes away from city center, the staff is very friendly and always thriving surprise events!
Respuesta de W Ibiza
Dear Rami Traboulsi, Thank you very much for your time and your kind feedback. We're really happy to hear that you had a great stay with us. Your positive comments means a lot to our team. We hope to welcome you back again soon for another wonderful experience! Sincerely, Alejandra Czermak Quality Manager.
V6977DAlorenzob
hace 8 meses - Sin rating (Experiencia negativa)
Hotel perfetto per Ibiza, concilia il buon ambiente ma allo stesso tempo rilassante. Stanze in pieno stile ibizenco e servizio molto attento. Abbiamo cenato al ristorante dell’hotel, quello italiano, buonissimo. Ci ritorneremo presto
VittorioA81
hace 8 meses - Sin rating (Experiencia negativa)
Hotel bellissimo, lussuoso. Servizi eccellenti, camere davvero belle e comode. Posizione top. La Experienze Manager Maria e la Concierge Sara ci han dato utilissime indicazioni per i locali dove andare e soprattutto dove non andare la sera. L'esperienza è stata davvero unica, andare a Ibiza in un posto simile è un sogno da ricordare a lungo. Grazie a tutto lo staff che ci ha accolto alla grande. Vittorio di Sabiana
Giorgio Matera
hace 8 meses - 5 (Experiencia positiva)
Posizione splendida vicino spiaggia, servizio 10, piacine 10
Respuesta de W Ibiza
Gentile Giorgio Matera, La ringraziamo a nome di tutto il team del W Ibiza per il Suo gentile feedback. Siamo molto contenti che il servizio, le strutture e la posizione siano stati di suo gradimento e che abbia potuto godere del suo soggiorno. Sarà un piacere per noi accoglierla nuovamente nel nostro hotel. Cordiali saluti, Alejandra Czermak
O395VQnadiab
hace 8 meses - Sin rating (Experiencia negativa)
Innanzitutto complimenti a tt lo staff, albergo bellissimo , signori c’è tt quello che serve per una vacanza10 e lode.|Volevo ringraziare Maria Guest experience manager, persona qualificata, ci ha soddisfatto in ogni ns richiesta… Alessia, Sara… concierge, brave ragazze , grazie di tutto la vacanza è stata bellissima |Nadia e Vincenzo
Carles Alias
hace 9 meses - 5 (Experiencia positiva)
Muchas gracias a todo el equipo por la amabilidad y sobretodo a Pepo y Maria de Guest Experience por los detalles que hicieron la estancia muy especial
Respuesta de W Ibiza
Estimado Carles Alias, Le agradecemos mucho sus amables palabras hacia el equipo y que haya destacado la atención de Pepo y María de Guest Experience. Nos alegra mucho saber que crearon detalles especiales y que hicieron su estancia memorable. No tenga la menor duda de que les trasmitiré su comentario de agradecimiento. Para nosotros será un placer volver a recibirle en el W Ibiza. ¡Le esperamos pronto! Atentamente, Alejandra Czermak Quality Manager
Руслан Хмеленко
hace 9 meses - 5 (Experiencia positiva)
10/10 😎👌
Respuesta de W Ibiza
Дорогий Руслан Хмеленко, Щиро дякую вам за ваш теплий відгук. Ми дуже раді, що вам сподобалося перебування в готелі W Ibiza, і нам приємно знати, що ми змогли надати сервіс, на який ви очікували. Буде приємно знову прийняти вас у найближчому майбутньому. З повагою, Alejandra Czermak Quality Manager
Zane Mercey
hace 9 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Zane Mercey, On behalf of the entire team of W Ibiza, I want to thank you very much for your kind feedback. It is fantastic to know that you have enjoyed your stay and that we have succeeded in meeting your expectations. We look forward to welcoming you back soon. Sincerely, Alejandra Czermak Quality Manager.
cris1_vol1
hace 9 meses - Sin rating (Experiencia negativa)
Un hotel precioso, moderno y con muy buena ubicación.|La atención y el servicio es excelente en todas las áreas. En particular destaca Cristina y su equipo de recepción , Angela que hace unos cafés exquisitos, Agustín en su atención super amable en el desayuno, Isabella que nos ayudó con una sonrisa.|Todos 10 puntos!
Lamadeleine Yourstyle24
hace 9 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Lamadeleine Yourstyle24, On behalf of the entire Team of W Ibiza, I want to thank you very much for your kind feedback. We are very happy that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, Alejandra Czermak Quality Manager
Sebastian G.
hace 9 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Sebastian G, En nombre de todo el W Ibiza agradecerle su amable feedback. Nos alegra mucho saber que su estancia con nosotros ha sido placentera y que hemos cumplido con todas sus expectativas. Estaremos encantados de recibirle nuevamente. Un cordial saludo, Alejandra Czermak Quality Manager
Alonso Cantero Reina
hace 9 meses - 5 (Experiencia positiva)
Estuve unos días en W Ibiza y la experiencia fue increíble. El hotel tiene un diseño moderno, con mucho estilo y un rollo muy especial y particular. Las vistas desde la terraza son espectaculares, y todo el ambiente transmite lujo moderno. El personal fue súper amable y atento en todo momento (¡un saludo a Nara y a Juanma!). Las habitaciones están cuidadísimas y son muy cómodas (la cama es otro nivel). Y el desayuno… una maravilla. Es a la carta, lo que hace que la experiencia sea mucho más personalizada, y además incluye fruta de temporada, todo súper fresco y bien presentado. Sin duda, un sitio al que volvería sin pensarlo. Perfecto para desconectar, recargar pilas y disfrutar a lo grande.
Respuesta de W Ibiza
Estimado Alonso Cantero Reina, Agradecerle en nombre de todo el W Ibiza sus amables palabras. Me alegra mucho saber que nuestro hotel cumplió con todas sus expectativas y que pudo disfrutar al máximo cada uno de nuestros servicios. Para nosotros es muy importante saber que nuestras instalaciones y espacios únicos crean experiencias especiales para nuestros clientes y que el personal brinda un servicio personalizado. Haré llegar sus comentarios a todo el hotel y en especial a Nara y Juanma. Para nosotros será un placer volver a recibirle pronto. Un cordial saludo, Alejandra Czermak Quality Manager.
309anabelh
hace 9 meses - Sin rating (Experiencia negativa)
Me encantó volver a W Ibiza, tuvimos suerte de que estuviera abierto y pillamos el fin de semana de apertura! Servicio excelente por parte de todo el personal, muy atentos especialmente el equipo de recepción. Desayuno muy rico y habitación amplia con unas vistas preciosas. Estoy deseando volver!
Anabel Hernandez Illan
hace 9 meses - 5 (Experiencia positiva)
Me encantó volver a W Ibiza, tuvimos suerte de que estuviera abierto y pillamos el fin de semana de apertura! Servicio excelente por parte de todo el personal, muy atentos especialmente el equipo de recepción. Desayuno muy rico y habitación amplia con unas vistas preciosas. Estoy deseando volver!
Respuesta de W Ibiza
Estimada Anabel Hernandez Illan, En nombre de todo el equipo del hotel, me gustaría agradecerle enormemente que haya elegido el W Ibiza y que haya dedicado parte de su tiempo a compartir su experiencia con nosotros. Es un placer escuchar que disfrutó tanto de su estancia y que el servicio del personal cumplió con sus expectativas, al igual que nuestro desayuno e instalaciones. Estaremos encantados de volver a recibirle pronto. Un cordial saludo, Alejandra Czermak Quality Manager.
MIMIRAF
hace 9 meses - Sin rating (Experiencia negativa)
Incroyable accueil ! L’hôtel est très sympa, face a la mer, la chambre est magnifique grâce à une équipe impliquée et à l’écoute des clients. Merci à David, Maria et Sara pour leurs sourires, leur bienveillance et leur professionnalisme. |Let’s enjoy !
sidati mahmud
hace 9 meses - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear sidati mahmud, On behalf of the entire team of W Ibiza, I want to thank you for your kind review. We are really happy that you enjoyed your stay with us and we hope to receive you back soon. Sincerely, Alejandra Czermak Quality Manager
Martín trujillo
hace 10 meses - 5 (Experiencia positiva)
Gabriel Tasende
hace 1 año - 5 (Experiencia positiva)
Maria Fernanda Buendia
hace 11 meses - 5 (Experiencia positiva)
Estuvimos después de la pandemia. El mejor desayuno q probé en mi vida
Adam Centers
hace 1 año - 5 (Experiencia positiva)
maria daniela ruiz santander
hace 1 año - 5 (Experiencia positiva)
Owen Garriques
hace 1 año - 1 (Experiencia negativa)
My friends wedding ring and engagement ring was stolen by the cleaner and hotel did nothing
Respuesta de W Ibiza
Dear Mr. Garriques, We are deeply sorry to hear about this situation. Please rest assured that we take such claims very seriously and prioritize the safety and well-being of all our guests. We kindly ask for more information regarding this incident so that we can investigate thoroughly and address the matter appropriately. Please contact us directly at reservations.wibiza@whotels.com so we can work together to resolve this concern. Sincerely, Csaba Boda General Manager
rohan george
hace 1 año - 2 (Experiencia negativa)
We recently stayed in one of fabulous rooms at W Ibiza. One of the connecting rooms stank of sewage for 4 consecutive days. The manager came and visited the room and apologised and sent engineers to fix it everyday. Finally they offered a partial credit over email for the inconvenience. It’s been over a month they have not paid the credit nor responding to my emails following up on the status. Very disappointed as a Gold member of Marriot I expect better and consistent experience
Respuesta de W Ibiza
Dear Rohan George, Please accept my sincere apologies for the delay in our response and certainly for the inconvenience you have experienced with one of your rooms. Following our detailed investigation, I am pleased to confirm that the refund you requested was processed by us in mid-October and should be credited to your account by the end of October. Thank you for your patience and I hope to welcome you back to W Ibiza! Csaba Boda General Manager
shelly segers
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Shelly Segers, Thank you so much for your positive rating. I am thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to welcoming you back soon. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Takeshi Hasegawa
hace 1 año - 1 (Experiencia negativa)
最悪な宿泊でした。建物は買収したホテルを改修して使っているだけと聞いていたので、ある程度貧弱なことは予想していました。ただ、醜いのはスタッフの対応です。フロントでは予約の確認作業をしながら、私用電話で平気でゲストを待たせることが日常的です。朝食の予約でも何度もスタッフ側がミスをしました。しかし、一切の謝罪はありません。極め付けはチェックアウトの際に支払う必要がない費用を計上されていたことです。修正を求めると、スタッフはとても面倒な態度で、何度も私が悪いかのように迫ってきました。我慢の限界を感じました。絶対に利用してはいけないホテルです。
Respuesta de W Ibiza
Dear Takeshi Hasegawa, Thank you for taking the time to share your feedback. I sincerely apologize for the experience you described during your stay with us. It is disappointing to hear that our service did not meet your expectations, and I understand how frustrating it must have been to encounter delays and errors. Your comments regarding the front desk service and the breakfast reservations are concerning, and I will address these issues with our team to ensure we improve moving forward. Additionally, I am sorry to hear about the confusion with your checkout charges; this is not the level of service we strive for. We value your feedback and please do not hesitate to reach out to me directly in case you want to discuss your experience further. Thank you for bringing this to our attention. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Colin Bell
hace 1 año - 5 (Experiencia positiva)
It was our first trip to Ibiza and we couldn't have chosen a better place to stay. The hotel is a stunner. Considered design throughout and the rooftop pool will blow your mind. The food was perfection too. What really elevated our stay and trip was the reception staff- we relied on Laurie heavily and she is wonderful. Their recommendations really made our experience of Ibiza truly unique- from beaches to restaurants and everything else for that matter. We had emailed with requests in advance and the hotel delivered. We were really spoiled and we'd go back in a heartbeat. Before I never understood why people went back to the same place year after year, but after staying here I get it. The highest recommendation.
Respuesta de W Ibiza
Dear Colin Bell, Thank you so much for sharing your experience. I am thrilled to hear that your first trip to Ibiza exceeded your expectations, and it sounds like our hotel played a significant role in that. I am glad you enjoyed the design and amenities, as well as the rooftop pool GLOW. It is fantastic to know that Laurie and the reception staff were able to enhance your stay with their recommendations. We pride ourselves on providing personalized service, and it is wonderful to hear that you felt supported throughout your trip. Your feedback means a lot to us, and we can not wait to welcome you back for another unforgettable experience. Thank you for your recommendation. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Wolfgang Harms
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Wolfgang Harms, Thank you for sharing your positive feedback. I am thrilled to know you had a great experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another wonderful stay in the future. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Elena Petrova
hace 1 año - 5 (Experiencia positiva)
I’m a big fan of W Hotels. And this one did not disappoint!
Respuesta de W Ibiza
Dear Elena Petrova, Thank you for being such a loyal fan of W Hotels. I am delighted to hear that your stay with us lived up to your expectations. It is always a pleasure to welcome guests like you, and we cannot wait to have you back for another great experience. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Peter Ruh
hace 1 año - 5 (Experiencia positiva)
I will come again to this hotel. Such a good Service and location. Direct at the wonderful beach. Greate. Thanks Tui Reisecenter am Kollwitzplatz in Berlin
Respuesta de W Ibiza
Dear Peter Ruh, Thank you for your kind words. I am thrilled to hear that you enjoyed your stay and appreciated our service and location by the beautiful beach. It is great to know you plan to return, and we look forward to welcoming you back for another fantastic experience. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Esther
hace 1 año - 5 (Experiencia positiva)
L'hotel W Ibiza és espectacular. El personal és extremadament atent i et fan sentir a casa des del primer moment. Les habitacions són grans i còmodes. A la nit, es pot sentir una mica de soroll de música de fora. Vam utilitzar l'studio i la ewow suite per un esdeveniment i són espais molt ben dissenyats i cuidats al detall. L'espai per esmorzar no és molt gran, però el menjar és correcte.
Respuesta de W Ibiza
Estimada Esther, Moltes gràcies per la teva fantàstica valoració. Estem encantats de saber que vas gaudir de la teva estada a l'Hotel W Ibiza i que el nostre equip et va fer sentir com a casa. Ens alegra que les habitacions i els espais que vas utilitzar per al teu esdeveniment fossin del teu grat, i apreciem molt els teus comentaris sobre la comoditat i el disseny. Prenem nota sobre el soroll nocturn i l'espai per esmorzar, ja que sempre estem buscant formes de millorar l'experiència dels nostres clients. Esperem poder donar-te la benvinguda de nou molt aviat. Cordialment, Csaba Boda General Manager W Hotel Ibiza
James Williams
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear James Williams, Thank you so much for your positive feedback. I am glad to see that you had a great experience with us. If there is anything else you would like to share or suggest, feel free to let us know. We look forward to welcoming you again soon. Sincerely, Csaba Boda General Manager W Hotel Ibiza
choupette68220
hace 1 año - Sin rating (Experiencia negativa)
Je suis passé au W lors de mon séjour à Ibiza. J'avais envie de voir l'hôtel et ses commodités. J'ai été accueillie les bras grands ouverts. L'hôtel est magnifique. Le rooftop... wouaw. On ne sait pas où s'asseoir tellement la vue est belle à 360 degrés. Un grand merci aux employés qui m'ont guidé, servi un verre... Ils etaient tous si souriants professionnels bilingues anglais... Et un chaleureux merci spécial à Lore de la reception avec qui j'ai pu échanger un moment. Merci pour les explications du fonctionnement beach club. Je sejournerai au W Ibiza la prochaine fois soyez en sûrs.
Juan Camilo Medrano
hace 1 año - 5 (Experiencia positiva)
Es un hotel muy organizado. El personal es muy atento y me gustaron muchos los espacios. La ubicación es muy buena ! Él Lobby es demasiado cómodo.
Respuesta de W Ibiza
Estimado Juan Camilo Medrano, Muchas gracias por sus amables palabras. Me alegra saber que disfrutó de su estancia en W Ibiza y que tanto el personal como los espacios fueron de su agrado. Me complace especialmente que haya encontrado nuestra ubicación conveniente y que el lobby le haya resultado cómodo. Sus comentarios son muy valiosos para nosotros y esperamos tener el placer de recibirlo nuevamente en el futuro. Atentamente, Csaba Boda General Manager W Hotel Ibiza
Emeka Eze
hace 1 año - 5 (Experiencia positiva)
Beautiful Hotel, Excellent location, close to the beach, cheerful staff. The lady that checked us in ..I think Sarah, was a perfect representation of an ideal customer service personnel. Highly recommended 👌🏼
Respuesta de W Ibiza
Dear Eze Emeka, Thank you so much for your wonderful feedback. I am thrilled to hear that you enjoyed our hotel, together with the location, and staff. Sarah, in particular, will be delighted to know that she left such a positive impression. I truly appreciate your recommendation and look forward to welcoming you back in the future. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Clara Altarriba
hace 1 año - 5 (Experiencia positiva)
Hotel meravellós i amb molt Bon tracte personal!!! Gràcies per tot!
Respuesta de W Ibiza
Benvolguda Clara Altarriba, Moltes gràcies pel teu amable comentari. Ens alegra molt saber que vas gaudir de la teva estada i del tracte personal. Esperem donar-te la benvinguda de nou aviat. Cordialment, Csaba Boda General Manager W Hotel Ibiza
andrew
hace 1 año - 5 (Experiencia positiva)
Such a cool hotel, great location really clean and decent enough food. The only 2 points of complaint are they charge €200 euros a night as a deposit for resort fees, which is really high considering much larger hotels charge less, and some of the staff just seemed a bit rude. Putting those 2 points aside, I would come back, it's a great place to chill and the beach is right outside. Rooms are comfy and the showers are really nice.
Respuesta de W Ibiza
Dear Andrew Loui, Thank you for your review. I am glad to hear you enjoyed our location, the cleanliness, and the comfortable rooms. I appreciate your feedback regarding the deposit and staff interactions, and I will have a look into the areas. I am happy to know you might return, and we look forward to welcoming you back for a more seamless experience next time. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Toni Garcia
hace 1 año - 5 (Experiencia positiva)
Hace poco me vi obligado a quedarme en este hotel porque mi monociclo de tres ruedas decidió que era el momento perfecto para pincharse en medio de la nada. Lo primero que me llamó la atención fue la entrada: un vestíbulo decorado con cuadros de gatos vestidos como caballeros medievales. El recepcionista, que llevaba un sombrero de vaquero y una camiseta de Pikachu, me dio la llave de la habitación mientras me ofrecía un cóctel extraño con un color que no lograba identificar, pero que decidí beber por pura curiosidad (error mío, aquello sabía a mezcla de hierbas ibicencas y piononos). La habitación... bueno, al entrar, me recibió una lámpara con forma de flamenco gigante y una cama redonda que giraba con solo tocarla. Intenté acostarme, pero el movimiento me mareó tanto que acabé tumbado en el suelo, donde descubrí que la alfombra era de peluche, lo que me hizo sentir como si estuviera durmiendo encima de un oso gigante. A los cinco minutos, llamaron a la puerta: el servicio de habitaciones me traía, sin que yo lo hubiera pedido, una pizza con piña y chistorra, acompañada de un batido de lentejas. En ese momento ya no sabía si me encontraba en un hotel o en un sketch de comedia surrealista, pero el hambre pudo conmigo y le di un bocado a la pizza. Sorprendentemente, no estaba mal, aunque no podría describir el sabor sin sentir que estoy faltando a la verdad. Al bajar al comedor, me encontré con que estaban celebrando una especie de bingo, pero en lugar de números, sacaban ingredientes de ensalada y quien ganaba se llevaba un aguacate de premio. Me uní, claro, y aunque no gané, me dieron un vaso de leche con hielo como premio de consolación. No pregunté por qué, ya estaba lo suficientemente confundido como para hacerlo. En resumen, fue una experiencia tan bizarra que estoy seguro de que no la olvidaré nunca. ¿Volvería? Solo si mi monociclo decide suicidarse otra vez. Gracias, Sebastián, por el servicio... único, por decirlo de alguna manera.
Respuesta de W Ibiza
Estimado Toni Garcia. Muchas gracias por tomarte el tiempo de dejarnos una valoración tan positivo y con tantos detalles. Nos alegra escuchar que tu experiencia fue tan memorable, aunque parece que, lamentablemente, no fue en nuestro hotel. No obstante, nos encantaría darte la bienvenida en el W Ibiza la próxima vez que visites la isla. Estamos seguros de que aquí también vivirás una experiencia única, aunque probablemente algo diferente. Esperamos verte pronto. Atentamente, Csaba Boda General Manager W Hotel Ibiza
Dr Rasco Brietze
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Dr Rasco Brietze, Thank you for your fantastic review. I am grateful for your score and thrilled to hear that you enjoyed your stay. Your feedback means a lot to us, and I cannot wait to welcome you back for another wonderful experience. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Ryan Cooper
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ryan Cooper, Thank you so much for your wonderful review. I am glad to hear that you enjoyed your time with us. Your feedback motivates our team to keep delivering the best experience possible. We cannot wait to have you back again soon. Csaba Boda General Manager W Hotel Ibiza
Giovanna Iovino
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Giovanna Iovino, Thank you so much for your kind review. I am thrilled to hear that you had a positive experience. It is always our goal to ensure every guest feels welcome and taken care of. We look forward to welcoming you back soon! Csaba Boda General Manager W Hotel Ibiza
Pp Mg
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Pp Mg, Thank you for your great feedback. I am pleased to know you had an enjoyable experience with us. We look forward to welcoming you back again soon. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Irina K
hace 1 año - 3 (Experiencia positiva)
I have very mixed feelings about W Ibiza: the hotel definitely stands up to the brand's quality of service and reputation. Staff are going above and beyond and premises are very well maintained. I hope that with time W can embrace island's authenticity through ambiance, decor, music and cultural events, as currently it has very little Ibiza vibes and could easily be anywhere in the world. Beware of a significant hold on your credit card, as you check in. Unlike other hotels, W places a hold per each night of stay, not per stay. So the longer your booking, the larger the hold... quite an inconveniemce during a vacation. In my case, a duplicate hold was placed "by mistake" and still not released after the check out.... depriving me more of a $1200 I could have spent during the vacation.... but now I am back home still waiting for the hold to clear.
Respuesta de W Ibiza
Dear Irina K, Thank you for your detailed feedback. We’re thrilled that our team’s dedication and the quality of our service met your expectations. Your insights on enhancing the Ibiza ambiance are invaluable, and we will certainly consider how to better reflect the island’s unique culture in our decor, music, and events. Regarding the credit card hold, we sincerely apologize for the inconvenience. We have already released the deposit on our end, but please note that it may take some time before it reflects in your account, depending on your bank's processing time. We understand how frustrating this can be, especially after your vacation, and we appreciate your patience. If you need any further assistance, please do not hesitate to contact me directly. Thank you again for your understanding. We hope to have the opportunity to welcome you back and provide an even better experience in the future. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Leana Diaz Ldpaparo
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Leana Diaz Ldpaparo, Thank you for your positive feedback! I am delighted that you had a great experience with us. We look forward to serving you again soon. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Raquel Mascaraque
hace 1 año - 5 (Experiencia positiva)
Atención increíble . Habitaciones con mucho encanto. Muy profesional todo el staff . Especialmente Martina, se encargó de mi estancia, me llamó con antelación cubriendo cada detalle la habitación (preciosa frente al mar ) hizo una experiencia genial. Volveré sin duda. Gracias .
Respuesta de W Ibiza
Estimada Raquel Mascaraque, Muchas gracias por sus amables palabras. Nos alegra mucho saber que ha disfrutado de su estancia y que le han encantado nuestras habitaciones, así como el servicio profesional de nuestro equipo que ha hecho de su tiempo en W Ibiza una gran experiencia. Me aseguraré de comunicarle a Martina que ha destacado el cuidado que ha tenido con cada detalle durante su estancia. Estaremos encantados de recibirla de nuevo. Atentamente, Csaba Boda General Manager W Hotel Ibiza
Giovanni
hace 1 año - 5 (Experiencia positiva)
Very nice 5 star hotel with great pool area and amazing breakfast in the calm town of Sant Eularia.
Respuesta de W Ibiza
Dear Giovanni, Thank you for your kind words! I am thrilled to hear that you enjoyed your stay, and the pool area and that you found our breakfast amazing. It’s wonderful to hear that you appreciated the calm charm of Sant Eularia as well. I hope to welcome you back for another relaxing visit soon! Sincerely, Csaba Boda General Manager W Hotel Ibiza
Vanness Patthana
hace 1 año - 5 (Experiencia positiva)
What a beautiful Hotel with wonderful service! Everyone from the Valet, concierge, restaurant and bar staff were amazing. We were well taken cared of with a beautiful room. You really do get what you paid for and my expectations were highly met. My wife and I had such a great experience and we have decided when we come back to Ibiza, we will stay at the W. It’s a nice distance away from the busy city. We loved visiting HiIbiza and Ushuaia for partying, but it was nice hopping in our rental car and driving back 15-20 min drive back to W. Loved the daytime chill house music for the pool and relaxing vibes throughout the facility. Used the GYM once and was impressed with the equipment, best out of all the Hotels we stayed around for our Eurotrip. Breakfast eas included with our room and it did not disappoint! Rooftop pool and bar was so fun and relaxing with a wonderful staff that was so friendly to talk to. Thank you for a great time and expect us to come back!
Respuesta de W Ibiza
Dear Vanness Patthana, Thank you so much for your kind words and for taking the time to share your experience with us! I am absolutely thrilled to hear that you and your wife had such a memorable stay at our hotel. It’s fantastic to know that everybody at W contributed positively to your visit, from the valet and concierge to the restaurant and bar staff. I am delighted that you enjoyed your beautiful room and found our location to be the perfect retreat after experiencing the vibrant nightlife at Hi Ibiza and Ushuaia. I am glad to hear that you loved the chill house music by the pool and the relaxing atmosphere throughout the hotel. It’s wonderful that you found our gym to be the best on your Eurotrip and that breakfast lived up to your expectations. The rooftop pool and bar are indeed special places, and we’re pleased you enjoyed the fun and relaxing vibes with our friendly staff. Thank you again for your glowing review and for choosing to stay with us. We can’t wait to welcome you back on your next trip to Ibiza! Sincerely, Csaba Boda General Manager W Hotel Ibiza
Alan J
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Alan J. Thank you so much for your kind rating. We're thrilled to hear that you enjoyed your experience with us. We look forward to welcoming you back soon. Sincerely, Csaba Boda General Manager W Hotel Ibiza
Fernando Gómez
hace 1 año - 5 (Experiencia positiva)
El rooftop bar con piscina está genial, ideal para tomar algo mientras te das un bañito viendo la puesta de sol a lo lejos. El chiringuito a pie de playa también genial. El personas superamable, y la dj, Neliah Kandisha, solo pone musicón.
Respuesta de W Ibiza
Estimado Fernando Gómez. Muchas gracias por sus gran comentarios. Nos alegra saber que disfruto tanto del rooftop bar Glow, así como del chiringuito Yellow Fish Beach Club. Me alegra saber que nuestro personal y la música de la DJ, Neliah Kandisha, contribuyeron a hacer su estancia aún más especial. Esperamos tener la oportunidad de recibirle de nuevo pronto. ¡Hasta la próxima! Atentamente, Csaba Boda General Manager W Hotel Ibiza
Amandine BONNEMAINS
hace 1 año - 5 (Experiencia positiva)
Nous avons séjourné une semaine dans cet hôtel, qui est incroyable. L’hôtel est moderne, décoré avec goût et très bien entretenu. Le personnel est agréable et réactif. Les restaurants de l’hôtel (la pizzeria et le Yellow Beach Club) proposent de la cuisine raffinée à des prix corrects. Nous reviendrons sûrement l’été prochain
Respuesta de W Ibiza
Merci infiniment pour votre commentaire chaleureux. Nous sommes ravis d’apprendre que votre semaine parmi nous a été un succès. C’est un plaisir de savoir que vous avez apprécié notre hôtel moderne, soigneusement décoré, ainsi que l’accueil de notre équipe. Nous sommes également heureux que les restaurants, notamment la SEU Pizza et le Yellow Fish Beach Club, aient su vous séduire avec leur cuisine raffinée. Nous serons enchantés de vous accueillir de nouveau l'été prochain pour une autre belle expérience. À très bientôt. Cordialement, Csaba Boda General Manager W Hotel Ibiza
Mehdi Bordji
hace 1 año - 5 (Experiencia positiva)
We had a pleasant week at this ideally located hotel. The welcome was very warm, and we were delighted to find a welcome card and a toy for our cat upon arrival. The staff is friendly and considerate. The facilities are well-maintained, the decor is refined, and the cleanliness is excellent. The restaurants, including the pizzeria and Yellow Beach, offer good quality dishes at reasonable prices for the area. We are considering returning next year.
Respuesta de W Ibiza
Dear Mehdi Bordji, Thank you so much for your thoughtful review! I am delighted to hear that you had a pleasant week and enjoyed our warm welcome and the special touches for your cat. It is great to know that our friendly staff, well-maintained facilities, and refined décor made your stay even more enjoyable. I am also pleased that you appreciated the quality of our restaurants, including SEU Pizza at Steps and Yellow Fish Beach Club. Knowing that you’re considering returning next year truly makes us happy. We can't wait to welcome you back for another fantastic stay! Sincerely, Csaba Boda General Manager W Hotel Ibiza
Elizabeth Rodríguez
hace 1 año - 5 (Experiencia positiva)
Todo estupendo! Fue la boda de mi hija, y realmente fue todo genial! Felicito especialmente a Carna o Karma excelente su servicio. Muchas gracias! Lo mejor es que es un hotel PETFRENDLY! Lo recomiendo! @elizabethdcrodriguez
Respuesta de W Ibiza
Estimada Elizabeth Rodriguez, Muchísimas gracias por su maravilloso comentario. Nos alegra enormemente saber que la boda de su hija fue un éxito y que todo salió genial. Gracias por el reconocimiento al gran servicio brindado por Karma; le haremos llegar sus elogios, ya que siempre se esfuerza por ofrecer un servicio excepcional. Nos alegra que haya disfrutado de nuestro ambiente pet-friendly. Su recomendación es muy valiosa para nosotros. Esperamos tener el placer de recibirle nuevamente en el futuro. Atentamente, Csaba Boda General Manager W Hotel Ibiza
Andrea Eugenia Rubiales Guerrero
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimada Andrea Eugenia Rubiales Guerrero. ¡Muchas gracias por su calificación! Estoy encantado de que haya disfrutado su experiencia con nosotros. Su opinión es muy importante y nos motiva a seguir mejorando cada día. ¡Esperamos verle pronto de nuevo! Atentamente, Csaba Boda General Manager W Hotel Ibiza
Anna Besolí Codina
hace 1 año - 5 (Experiencia positiva)
Day pass en família excepcional. Atención de Bárbara en la piscina muy profesional y amable. Lugar muy acogedor y bonito con buena comida y piscina relaxante. Una experiencia para repetir.
Respuesta de W Ibiza
Buenos días Anna Besolí Codina. ¡Muchísimas gracias por compartir tu experiencia! Me alegra saber que disfrutaste de un día excepcional en familia. Nos enorgullece que Bárbara haya hecho de tu visita algo especial con su atención profesional y amable. Es fantástico saber que te encantaron tanto el ambiente acogedor como la comida y la piscina. ¡Esperamos verte de nuevo muy pronto para repetir esta experiencia! Atentamente, Sincerely, Csaba Boda General Manager W Hotel Ibiza
Esmeralda Nogueira
hace 1 año - 5 (Experiencia positiva)
Excelente restaurante!!! Comida muito boa! Recomendo
Respuesta de W Ibiza
Dear Esmeralda Nogueira, Thank you so much for your great review! I am thrilled to hear that you enjoyed the food at our restaurant. Your recommendation means a lot to us, and we look forward to welcoming you back for another excellent dining experience! Sincerely, Csaba Boda General Manager W Hotel Ibiza
V6977DAlorenzob
hace 1 año - Sin rating (Experiencia negativa)
Hotel veramente consigliatissimo, servizio impeccabile e viste meravigliose.|La infinity pool nel rooftop è un gioiello.Il ristorante italiano nelle scalinate veramente ottimo, e lo dico da italiano. Ci ritorneremo l’anno prossimo
Delphine Bernard
hace 1 año - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Delphine Bernard, Thank you for taking the time to rate your experience with us. I am pleased to see that you enjoyed your stay at W Ibiza. Your feedback is very important to us as it help us continually improve our services. If you have any specific suggestions or additional feedback on how we can make your next stay even better, please feel free to share it with me. We are always eager to enhance our guests' experiences. We hope to have the pleasure of welcoming you back to W Ibiza in the near future and making your next stay a 5/5 experience. Sincerely, Csaba Boda General Manager W Hotel Ibiza
David Stone
hace 3 años - 5 (Experiencia positiva)
Enjoyed your staff and facilities. Breakfast every morning was great. Pizza at the Steps was so good we ate there 3 times! Well done!
Respuesta de W Ibiza
Dear Mr. Stone, We would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
ron ben
hace 1 año - 5 (Experiencia positiva)
Fabulosos!
Respuesta de W Ibiza
Dear ron benshahar, Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a fabulous stay with us. Your recommendation means the world to us, and we're delighted that we could provide you with an enjoyable experience. We look forward to welcoming you back for another fantastic stay in the future! Best regards, Csaba Boda General Manager Hotel W Ibiza
rc18maradentro
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. rc18maradentro, I would like to thank you on behalf of our entire team for your kind review. It is great to hear you enjoyed your stay at W Ibiza. It was a pleasure having you with us and we look forward to welcoming you again soon. Sincerely, Csaba Boda General Manager csaba.boda@whotels.com
Nessim Malka
hace 1 año - 5 (Experiencia positiva)
Great hotel resort vibe not busy not full of people like all the main hotels in Ibiza super relaxing great pools great service far from town 18 min drive but other then that great hotel been coming for 3 years
Respuesta de W Ibiza
Dear Mr. Nessim Malka, Thank you for your kind words and for being a loyal guest for the past three years. We're delighted to hear that you enjoy the relaxing resort vibe, the service, and the pools. It's wonderful to know that our hotel provides you with the tranquility you seek, away from the busier areas of Ibiza. We look forward to welcoming you back for many more years to come. Sincerely, Csaba Boda, General Manager
Demir Nisari
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Demir Nisari, Thank you for your fantastic 5/5 rating! We are delighted to hear that you had a great stay with us. Your positive feedback means a lot to our team and motivates us to keep providing excellent service. We look forward to welcoming you back soon. Sincerely, Csaba Boda General Manager
Willy Valdes
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Willy Valdes, Thank you very much for your kind review and rating. We are glad you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, Csaba Boda General Manager
John Guasch
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. John Guasch, Thank you on behalf of our whole team for your kind words and review. We are glad your stay at W Ibiza was amazing and we hope to see you soon. Sincerely, Csaba Boda General Manager
Nayeli Montero Montero
hace 1 año - 3 (Experiencia positiva)
Muy amables
Respuesta de W Ibiza
Dear Ms. Nayeli Montero Montero, We appreciate your rating and thank you for taking the time to share your experience with us. It is great to hear that you found our staff nice. We look forward to welcoming you back in the near future. Sincerely, Csaba Boda General Manager csaba.boda@whotels.com
Martin S.
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Martin Siedler, Thank you very much for choosing W Ibiza and for taking the time to share your experience with us. We are glad it was positive and we look forward to seeing you soon. Sincerely, Csaba Boda, General Manager
Doug Campbell
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Doug Campbell, Thank you very much for choosing W Ibiza and for taking the time to share your experience with us. We are glad it was positive and we look forward to seeing you soon. Sincerely, Csaba Boda, General Manager
Alex Maher
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Alex Maher, I would like to thank you very much for your stay at W Ibiza and for taking time to share with us your kind feedback. We hope to see you back soon. Sincerely, Csaba Boda General Manager csaba.boda@whotels.com
Katherine M
hace 1 año - 4 (Experiencia positiva)
The location is great. Many nearby restaurants. Either on the sea front or slightly further in. We booked the room and breakfast. The breakfast selection was fantastic. In addition you could order an omelette or eggs royal for example. I would suggest you train your staff better, specifically the younger nervous ones, they made constant mistakes like bringing the wrong drinks and food to your table. The staff here however were very smart, professional and friendly. I was impressed really impressed how when you arrive they immediately come to assist with luggage and then help you up to the room and talk you through the facilities in the room. Other issues we encountered; we called Room service for a bucket of ice which never turned up.. and my own hand towels & hair towel wrap was taken by mistake by the cleaning staff. I spoke to the hotel on 3 occasions asking for them to be returned, but I didn't get the impression they really cared at reception, and I was told they would be impossible to find amongst all other towels belonging to the hotel. It's just more frustrating than anything, because now I have to replace these at my own cost. Again, friendly staff (shout to Angelo), and also the effort the hotel went to, to apologise after an excursion recommendation went horribly wrong. I would not come back to stay.
Respuesta de W Ibiza
Dear Ms. Katherine M, I appreciate that you took the time of sharing your feedback with us. Your comments are invaluable in helping us enhance our service and facilities. Please accept my most sincere apologies for failing in the mentioned areas and for not giving you the service we are proud to deliver. Rest assured that I have shared with our Head of Departments all your highlighted issues to take the necessary corrective actions. It is great to hear, however, that you found the breakfast, location and staff very nice. Again, thank you very much for your feedback and for staying at W Ibiza. We hope to see you again. Sincerely, Csaba Boda General Manager
YVES BRUNNER
hace 1 año - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Yves, I would like to thank you on behalf of our entire team for your kind review. It was a pleasure having you with us at W Ibiza and we hope to welcome you again soon. Sincerely, Csaba Boda General Manager csaba.boda@whotels.com
Nicholas Devlin
hace 1 año - 3 (Experiencia positiva)
We spent four nights at the hotel in one of the higher level suites. Firstly the positives. + Loved the location. Right beside the beach, with great views from many parts of the hotel. + The interior and exterior design are very suited to the place. Contemporary, classy and fun. The property is very photogenic. + The room was comfortable, with a large bed, all the bathroom amenities you could need, plenty of towels, great shower, and a very large and usable terrace. + The staff at breakfast, lunch at Steps, and evening drinks at the rooftop bar Glow were all friendly, helpful and professional. In addition the food and drinks were of a good standard, with a decent variety during our stay. + The music throughout the day was again, well suited to the overall vibe of the hotel, and added to the atmosphere. Some of the live DJ sets were excellent. Now the Negatives. - The service at the main pool was really variable. Of the several orders we made throughout our stay, only once did the correct items arrive in a timely manner. On every other occasion, either the order was completely forgotten and had to be retaken, or there was a mix up. I would suggest a more robust ordering system (perhaps QR codes with numbered loungers). This is a high end property with room rates to match, and the service was just not in keeping with the hotel and the service we received elsewhere on site. - Some maintenance issues. Again at the pool, several of the sun parasols were damaged and could no longer be fixed in position, making it impossible to get consistent shade. In the room, there were multiple lights that didn’t work. We reported one of these and it was replaced in a timely manner, but the others would have required more extensive repairs and we didn’t want the disruption. On a room costing several hundred a night, nothing should be broken. - Housekeeping seemed very busy. Only once was our room serviced before well into the late afternoon. - The beach club, which is in the process of being renovated, was not open throughout our stay, despite it being heavily advertised on the Marriott website when we were researching our trip. I understand this was due to government permit / admin issues and out of the hotel’s control, but was still disappointing. Overall we enjoyed our stay, and would reiterate that the W Ibiza is a fun place to stay on the island. But it isn’t perfect, and given the rates being charged, we think the management could do better at being more present, more visible, and supporting the team to provide a more consistent service.
Albert Segura
hace 1 año - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Albert Segura, Thank you very much for your kind review. I am really glad you enjoyed your stay with us at W Ibiza and we look forward to having you back soon. Sincerely, Csaba Boda General Manager
Alessio Giorgio
hace 1 año - 5 (Experiencia positiva)
Espectacular! Servicio e instalaciones !!Excelencia y calidad garantizada!!
Respuesta de W Ibiza
Dear Mr. Alessio Giorgio, Thank you very much for your kind review and rating. I am really glad you enjoyed your stay with us and liked our services and facilities. It was a pleasure receiving you in our hotel and I really hope to have the opportunity to welcome you back again soon. Sincerely, Csaba Boda General Manager
Bernie Milan
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Caro Sig. Bernie, Grazie mille per la sua gentile recensione. Sono davvero felice che abbia apprezzato il suo soggiorno presso il W Ibiza e non vediamo l'ora di riaverla presto. Cordiali saluti, Csaba Boda Direttore Generale
Shivam Patel
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Shivam, I would like to thank you on behalf of our entire team for your kind review. I makes us really happy to know that you enjoyed your stay at W Ibiza and we look forward to welcoming you again soon. Sincerely, Csaba Boda General Manager
Ann Lever
hace 1 año - 5 (Experiencia positiva)
I stopped by the Steps restaurant oh boy what a treat the food and drinks were the best as was the service ! You have to try the pizza !!! I’ve never tasted anything like it
Respuesta de W Ibiza
Dear Ms. Lever, On behalf of the entire hotel team, I want to thank you for your kind words and gratitude. We are very glad to hear that you enjoyed our SEU Pizza @STEPS restaurant. We can proudly say that we have a collaboration with SEU Pizza Illuminati, which is ranked as the 3rd best pizza of Italy and the 6th Worldwide. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We hope to welcome you again soon. Sincerely, Csaba Boda General Manager W Ibiza csaba.boda@whotels.com
samuel sousa
hace 1 año - 2 (Experiencia negativa)
Pasé unos días en el hotel con mi mujer, la comida dejaba mucho que desear pero lo que menos nos gustó fueron lás formas que tenia el jefe de cocina de pelo negro con la cara redonda de tratar a los trabajadores. Una mala experiencia, no repetiría en este hotel
Respuesta de W Ibiza
Estimado Sr. Sousa, Le agradezco mucho que haya escogido nuestro hotel para disfrutar su estancia en Ibiza y que haya compartido con nosotros las impresiones de su visita. Me apena el ver que no hemos cumplido sus expectativas en algunos de los servicios y que la comida no fuese de su agrado. Le aseguro que voy a hablar con el jefe de cocina para ver que pudo haber pasado durante su estancia, que haya hecho que se llevase esta imagen sobre su gestión. Le agradezco nuevamente su comentario y le aseguro que lo compartiré con el resto del equipo para futuras mejoras. Esperamos poder verle de nuevo en W Ibiza. Atentamente, Csaba Boda, Manager general
Juergen Obermann
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Obermann, Thank you very much for your kind rating. I am glad you had a wonderful time with us at W Ibiza. We look forward to welcoming you back in the near future. Sincerely, Csaba Boda General Manager csaba.boda@whotels.com
Stephen Maidment
hace 1 año - 4 (Experiencia positiva)
Beautiful countryside and great walks, albeit rather warm...
Respuesta de W Ibiza
Dear Mr. Maidment, Thank you very much for you stay at W Ibiza and for taking time to share with us your experience. We are glad that you enjoyed the location of the hotel and we hope to welcome you again soon. Sincerely, Csaba Boda General Manager
Niklaas
hace 1 año - 5 (Experiencia positiva)
great hotel, top service in all areas.
Respuesta de W Ibiza
Dear Mr. Niklaas, On behalf of the entire hotel team, I want to thank for taking time for sharing your experience and for your nice words about our service. It was a pleasure to having you in W Ibiza and we hope to welcome you again soon. Sincerely, Csaba Boda General Manager
MarianoL_12
hace 1 año - Sin rating (Experiencia negativa)
Teníamos muchas expectativas y se cumplieron todas y cada una de ellas. Está en Santa Eulalia a 15 minutos de Ibiza ciudad y tiene todo lo que uno necesita para pasar una estadía increíble. El desayuno es un espectáculo. Destaco la amabilidad de todo el personal, pero sobre todo de Mariana que nos supo indicar lugares para conocer y visitar.
Allianz Hoch
hace 1 año - 5 (Experiencia positiva)
Super tollea Hotel mit direkter Strandlage. Das gesamte Personal war jederzeit freundlich und zuvorkommend. Wir hatten eine tolle Zeit. Alles war perfekt. Das Zimmer, Frühstück etc. Wir kommen sehr gerne wieder ins W-Hotel
Respuesta de W Ibiza
Lieber Herr Hoch, Wir danken Ihnen vielmals, dass Sie uns für Ihren Aufenthalt gewählt haben und uns Ihre Erfahrungen mitgeteilt haben. Ihr positives Feedback, bezüglich dem Service und den Mitarbeitern, hat uns sehr gefreut. Wir werden alle über Ihre freundlichen Worte informieren. Das ganze Team würde sich sehr freuen, Sie bald wieder zu sehen. Mit freundlichen Grüssen, Csaba Boda General Manager W Ibiza
Peter Strhak
hace 1 año - 1 (Experiencia negativa)
Well,.... Next year no more Mariott! No way!!!! The photos are on the way
Respuesta de W Ibiza
Dear Mr. Strhak, Thank you for taking time to value your stay with us. I am really sorry to see that we did not fulfil your expectation. We tried reaching out to you several times during your stay, however it was not possible until your last day. Unfortunately you did not want to share with us your inconveniences, therefore I would much appreciate if you can provide us some details about your stay, so we can take corrective action where needed and improve our service & facilities. I sincerely apologize any disturbance and I remain at your disposal for any kind of further assistance you may need. Sincerely, Csaba Boda General Manager
Georgina Valdez
hace 1 año - 5 (Experiencia positiva)
De lujo
Respuesta de W Ibiza
Estimada Georgina Valdez, Muchas gracias por su amable comentario y valoración. Se lo agradecemos mucho. Atentamente, Csaba Boda Director General
Lukasz Ulan
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Thank you for your kind rating! Csaba Boda General Manager
Franck LE PAPE
hace 1 año - 4 (Experiencia positiva)
Très belle hôtel, très bien situé. Personnel très sympathique et disponible. Beaucoup de choix au petit déjeuner.
Respuesta de W Ibiza
Cher Franck LE PAPE, Au nom de toute l'équipe de l'hôtel, j'apprécie vos aimables paroles sur la gentillesse de nos collègues. Je suis ravi de lire que vous avez apprécié notre petit-déjeuner, qui est sans aucun doute le point fort de chaque journée. Nous espérons vous revoir bientôt. Sincèrement, Csaba Boda Directeur Général
IbizaTaxiPrivate
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Gracias por su amable puntuación. Un saludo, Csaba Boda General Manager
Max Martinuzzi
hace 2 años - 5 (Experiencia positiva)
Great experience. The staff is very friendly and professional, the rooms are spacious with all comforts. The particularly refined and particular style. It has restaurants, 2 swimming pools, bar, billiard room, spa and gym. The beach is 20 meters away. We took advantage of the romm service and enjoyed an excellent pizza. A 5 minute walk from the center and the harbor.
Respuesta de W Ibiza
Dear Max Martinuzzi, Thank you for staying with us at W Ibiza and for your kind words. We hope to see you again soon. Csaba Boda General Manager
palucho534
hace 1 año - 2 (Experiencia negativa)
Nice hotel, but major service problems. Several dishes ordered for breakfast never arrived, or arrived much too late to have time to eat them.
Respuesta de W Ibiza
Dear Palucho534, Thank you for taking the time to tell us about your experience with us. Providing the highest level of hospitality is our number one priority and I sincerely apologise for not meeting your expectations. We have shared your feedback with the senior management team to ensure we make the necessary adjustments to our services. Please accept our sincere apologies for the inconvenience. I hope you will choose to stay with us again when your travels take you back to the area. Sincerely, Csaba Boda General Manager
Alicia Benito
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Muchas gracias Alicia por tu amable reseña! Esperamos volver a verle pronto. Csaba Boda General Manager
Lena LK
hace 1 año - 5 (Experiencia positiva)
The ENTIRE W Ibiza staff was incredibly kind and attentive. Those bartenders at the wet deck and on the rooftop bar were amazing with their service. When I told them I was leaving after a week, my gal jumped up and gave me a hug! The whole hotel has a vibe to it that makes you feel like you’re at a party. Drinks were good and food was spectacular. My only complaints were the cold (unheated) pool and the music. I was two seconds away from asking to take over the turn tables myself. But everything else was AMAZING!!!! Smack dab in front of the ocean and those gorgeous views ❤️❤️
Respuesta de W Ibiza
Dear Lena LK, We are very grateful for your stay, your kind words and for sharing your experiences. It was a great pleasure to have you with us and we hope to see you again soon. Wishing you a wonderful Summer, Csaba Boda General Manager
Colin Magor
hace 1 año - 5 (Experiencia positiva)
Great stay - in a quaint marina side town. Easy taxis to the clubs 30 euros to Pascha, 35 euro to Hi - the hotel is beautiful throughout. Modern rooms that were stylish and just the right size if planning to spend most of the time out and about. Very comfortable bed! Both pools are great. Enjoyed hookah on the rooftop bar :)
Respuesta de W Ibiza
Dear Mr Magor, thank you very much for staying with us and sharing your experience. It is very encouraging to receive such kind feedback. We hope to see you again soon. Thank you very much, Csaba Boda General Manager
Jennifer Fleming
hace 1 año - 4 (Experiencia positiva)
Lovely experience
Respuesta de W Ibiza
Dear Ms. Fleming, it is so lovely to receive your feedback. Thank you very much, Csaba Boda General Manager
Hugo Hodinka
hace 1 año - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Hodinka, your rating is highly appreciated! Csaba Boda General Manager
Pilar B
hace 1 año - 5 (Experiencia positiva)
Muy buena y muy amable todos los trabajadores.
Respuesta de W Ibiza
Muchas gracias por sus amables palabras en nombre de todos nuestros colegas. Siempre es un placer recibir un comentario tan positivo. Csaba Boda Director General
Laura Nieto Arribas
hace 1 año - 4 (Experiencia positiva)
Respuesta de W Ibiza
Muchas gracias por su amable puntuación. Csaba Boda Director General
Daniel Flores
hace 1 año - 5 (Experiencia positiva)
Fantastic stay at W Ibiza! The hotel's modern design and lively atmosphere were captivating - The views are breathtaking! Food and drinks were outstanding, offering a variety of fantastic options specifically the Italian gastronomy. The staff's hospitality was exceptional, always attentive and friendly. Highly recommend for a luxurious and memorable experience. Can't wait to return!
Respuesta de W Ibiza
Dear Mr Flores, Thank you for staying with us and for your nice review. With great pleasure your feedback has been shared with all our colleagues. The SEU pizza is always waiting for you at STEPS Restaurant any time you may return. We hope to see you again soon! Csaba Boda General Manager
Wanda Nastro
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Wanda Nastro, Your kind rating is greatly appreciated! Csaba Boda General Manager
Carmen Cappellini
hace 1 año - 5 (Experiencia positiva)
Great move by the manager. We wanted to have lunch (as not-hotel-guests), because of a misunderstanding we thought we couldnt park there - but manager heard our conversation, interrupted his lunch, followed us and parked our car then even personally. Of course thats just a small anecdote - but it says a lot about the true meaning of hospitality. We were guests in the years before, even invited familymembers - and to keep it short: one of the best places in IBZ (people, rooms, vibe etc). Especially for families.
Respuesta de W Ibiza
Dear Ms. Cappellini, It has been our pleasure to welcome you to the STEPS restaurant. Whenever you return, our valet parking service will be at your disposal. Csaba Boda General Manager
Andreas Huemer
hace 1 año - 5 (Experiencia positiva)
Hotel und Ambiente sehr empfehlenswert, war ein toller Urlaub und Aufenthalt
Respuesta de W Ibiza
Vielen Dank, Herr Huemer, dass Sie bei uns im W Ibiza gewohnt haben! Ihr freundliches Feedback bedeutet uns sehr viel. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Csaba Boda General Manager
N6739WScristinab
hace 1 año - Sin rating (Experiencia negativa)
Experiencia insuperable la que te hace sentir este maravilloso hotel y su gran equipo.||Magnífica ubicación, instalaciones y servicio. El hotel te sumerge en el espíritu de Ibiza ….Fuimos por trabajo pero el hotel hizo posible que la experiencia fuese distinta a todo. Hemos pasado unos días estupendos y el equipo del hotel nos ha tratado de maravilla.|GRACIAS
Christian Betz
hace 1 año - 5 (Experiencia positiva)
Respuesta de W Ibiza
Thank you very much Mr. Betz for taking the time to give us your nice rating! Csaba Boda Managing Director
Jean Baptiste Scellos
hace 1 año - 4 (Experiencia positiva)
Paulina Guoglielmi
hace 1 año - 5 (Experiencia positiva)
Fin de semana de descanso, disfrute y excelente servicio. Desayuno muy completo y variado. Un servicio muy comprometido y amable.
Coiffeur Narine
hace 1 año - 5 (Experiencia positiva)
twinklett 09 “twinklett09”
hace 2 años - 4 (Experiencia positiva)
Love staying at W always. The service was outstanding. If you had any issues, they were taken care of within 10 minutes. All staff are friendly and helpful. However, the room was a bit small for a family, and so was the entire ground. For example, there is no play ground near the hotel. Additionally, you have to spend an extra 30 euros to go to Ibiza city. The pool was nice, and the beach was right in front of it.
Vicente Juan
hace 1 año - 5 (Experiencia positiva)
Josep Mª. Girona Puig
hace 1 año - 3 (Experiencia positiva)
Monir El Baktit
hace 1 año - 4 (Experiencia positiva)
roberto angoelal
hace 2 años - 5 (Experiencia positiva)
Juan C. Jorda
hace 2 años - 3 (Experiencia positiva)
Pues me he sentido muy solo... sí no fuera por la compañía de mi perro, nadie me atendió, tuve que buscarme la vida, pero bueno... luego me han dicho que está cerrado...
Michał Sztorc “PremiumMoto”
hace 2 años - 4 (Experiencia positiva)
Little bit noisy at the 5th floor because of roof ventilation, but other than that cool place AFTER the season.
Pablo J. Poza Latorre
hace 2 años - 3 (Experiencia positiva)
Hotel moderno, decorado con gusto. La pena es que los ascensores no funcionan bien, las habitaciones carecen de un sitio para trabajar con el portátil, y las puertas de las terrazas no cierran.
Patxi Fernández
hace 2 años - 5 (Experiencia positiva)
Tara Hashemi
hace 2 años - 4 (Experiencia positiva)
A bit undecided about this hotel. I loved some aspects but some others were just ok. The staff were trained to offer high quality service and the decor and design is pleasant and beautiful. It was mainly a matter of "where were all the people who were staying at the hotel?!" One of the highlights was the daily breakfast, great options, good cheeses and cold cuts, and a great egg menu (to be ordered separately and not buffet style). Alcohol and fresh juices cost extra which is normal. The rooms were a bit tiny and we got one overlooking the staff parking lot, I didn't book an ocean view room but was definitely not expecting this either. The amenities were great, a bit tight to maneuver around the sink and make tea or coffee, but space is tight on this island :)) walls were thin and we woke up a few times from drunk people noises going to their rooms 4am. And the bathroom door wouldn't stay open, I know some people complained about privacy and no locks, I on the other hand would prefer a door that would stay open as there was no window or natural light in the bathroom. Restaurants were great but people were sparse. We know many were staying at the hotel as breakfast was very busy but the rest of the day they disappeared. Especially with Glow Bar which was very beautiful and had an infinity pool, I was expecting a bigger crowd but sometimes it was just the two of us. It was mid to late September but the weather was still hot. Seaside service was great and shared among a few hotels. Beds and towels were ready and the beach was clean and nice. It was a good stay but I'll choose a different hotel if I come to Ibiza next time to experience a different setting and crowd.
Leanne Johnson-Robson
hace 2 años - 5 (Experiencia positiva)
Antonio Molina Fernández
hace 2 años - 5 (Experiencia positiva)
Walter Sulser
hace 2 años - 5 (Experiencia positiva)
Benjamin Thorpe
hace 2 años - 5 (Experiencia positiva)
The pool are is just what you need either the ground floor or the one at the roof top. You always have nice music on. Amazing place. The deco is just so Ibiza
Rex N
hace 2 años - 5 (Experiencia positiva)
Great hotel conveniently located in Sta Eulalia. Personal care of Anna much appreciated. Many thanks!
Melissa Weber
hace 2 años - 5 (Experiencia positiva)
“There’s only one thing more precious than our time and that’s what we spend it on.” ~Leo Christopher I have to say, the W Ibiza is quickly becoming my favorite W Hotel. Every time we stay, we have the best experience! From reception (Carmen), service personnel (Paulo & Josh) to the manager, Manuel (thank you for taking care of us) we are constantly met with warm greetings and excellent service! No request is too small. Thank you for everything and making our trips this summer to the W Ibiza truly memorable! We’ll see you next year! xx
Florian Wenckstern
hace 2 años - 5 (Experiencia positiva)
Ein wunderschönes Hotel!!! Wir waren unglaublich begeistert, das Personal ist super aufmerksam und hilfsbereit 🔝👍🤩 Das Hotel ist so schön gestaltet man fühlt sich sehr wohl. Herzlichen Dank wir kommen wieder😊
S O
hace 2 años - 1 (Experiencia negativa)
Had 25 eur and my wifes sunglasses stolen out of the room by cleaning staff. Hotel took no responsibility. Enough said!
Chaitania Kumar
hace 2 años - 5 (Experiencia positiva)
One of the best W hotels I have stayed in
legionario ejenplar
hace 2 años - 5 (Experiencia positiva)
Lynn Stevens
hace 2 años - 5 (Experiencia positiva)
Such a fan of W Hotels. Best brand in Marriott.
elke scharwächter
hace 2 años - 4 (Experiencia positiva)
Das Restaurant Steps' besucht,direkt neben dem W Hotel! Super Cafe`mit mega Ausblick
Roland Ecker
hace 2 años - 5 (Experiencia positiva)
Habe hier eine Woche im September verbracht und bin begeistert! Empfang effizient und super freundlich! Das Zimmer ist eher eine Suite! Mit eigener Bar und Kaffeemaschine (nespresso). Toller Pool aber das absolute Highlight ist die rooftop Bar mit eigenem Pool! Preise sind allerdings gesalzen! Frühstück ist üblicher 5 Sterne Standard! Super Urlaub 100% Weiterentfehlung
Christian Toegel
hace 2 años - 1 (Experiencia negativa)
At the bar be careful to order drinks not listet in the menu, we ordered two Tinto Di Verano and they charged us 28€ !!
Eva Jacobs
hace 2 años - 4 (Experiencia positiva)
simon gladman
hace 2 años - 5 (Experiencia positiva)
What a great hotel - great location, amazing design and interiors, fantastic staff. I really loved the breakfasts with a nice buffet and a comprehensive à la carte menu. I ended up ordering eggs benedict every day because the poached eggs were perfect. Staff were professional and motivated. Special thanks to Claudio, Enrique, Pau, and Inés. Also to Raquel - the senior manager who doubled up as the best driver 🙂. It says something about how happy the staff are when the breakfast chefs are sining to themselves as they plate up during a busy service. Room design is amazing, W is super stylish with nice areas for a flop or a drink. Five stars all round, just super.
Elliott Mansfield
hace 2 años - 5 (Experiencia positiva)
The best staff I think I have ever encountered at a hotel. Wonderful people. Great attention to detail fantastic food. Wonderful space. I can’t fault it really. Except it gets expensive with taxis as it’s quite out the way of everything. The plus side of that is you do get decent down time
Alberto Cabello
hace 2 años - 5 (Experiencia positiva)
Tobias Grabus
hace 2 años - 3 (Experiencia positiva)
nico Loco
hace 2 años - 5 (Experiencia positiva)
Pilar Serrano
hace 2 años - 1 (Experiencia negativa)
PIZZERIA DEL HOTEL: Nos tuvimos que levantar y marchar sin cenar. Pedimos pizzas para los 4 y cuál fue nuestra sorpresa cuando la camarera nos dijo que debido a que amenazaba lluvia y el horno está al aire libre, lo iban a cerrar. Todavia no había empezado a llover pero pregunto al cocinero y nos confirmo que no podía servirnos. Fuimos solamente a probar las pizzas que recomiendan en tantos sitios pero creo que el restaurante no estuvo a la altura y no hizo ningún esfuerzo para dar un servicio rapido de nuestro pedido ya que estábamos sentados y nadie nos avisó en la entrada. No me pareció profesional. Lo siento, no volveremos.
jyllk2023
hace 2 años - Sin rating (Experiencia negativa)
Genoten!||Meerdere beachclubs bezocht op Ibiza maar Destino was top.||Fijne bedjes, veel zon en TOP service.|De bediening is super aardig en betrokken.|| Jemina heeft ons de hele dag voorzien van heerlijke sangria met cava en hapjes.|Goed gegeten en gedronken. ||Onze handdoeken werden gedurende de dag netjes recht gelegd en de gehele service was top. ||Volgend jaar weer!
Salvador Bermudez
hace 2 años - 5 (Experiencia positiva)
Magníficas instalaciones, el roof es fantástico, el bar que da al paseo es fabuloso. La atención de su personal es muy buena y profesional. Gracias.
Josh Oleesky
hace 2 años - 5 (Experiencia positiva)
Amazing location and property. The staff and morning breakfast was incredible
Stephen Hankinson
hace 2 años - 5 (Experiencia positiva)
This is a top hotel! Just returned from a 5 night stay with my wife and honestly think this hotel has some of the most attentive staff I have experienced. The pool area is clean with a really chilled vibe, the rooftop bar is a bit more upbeat with stunning views. Rooms are clean and comfortable with good size shower room. There's plenty of good bars and restaurants along the strip, literally as you come out of the hotel. Breakfast was good - not conveyor belt standard of food, you can order a good variety of things in addition to the buffet style layout. Good chill area in the main lobby with swinging sofa's and often a DJ playing. If you are looking for somewhere that you can hit the party scene when you want to, but then get back to a bit of upbeat luxury / chilled vibe, this is the hotel for you.
Simon Holmes
hace 2 años - 4 (Experiencia positiva)
דרורה ויינברג
hace 2 años - 5 (Experiencia positiva)
נפלא. יותר טוב מזה -אי אפשר לבקש. הכל אבל הכל נהדר. הנוף הבריכה הים הגג האנשים . כבר מתגעגעת....
Daniel L
hace 2 años - 5 (Experiencia positiva)
They finally abolished the vegan Cafe wich is great!
Noelia Gallardo
hace 2 años - 1 (Experiencia negativa)
Para ser un hotel de 5* deja mucho que desear.....en las habitaciones no había limpieza.... la gente que trabaja allí estaba más pendiente de las propinas que de dar un buen servicio..... en el dsy.... un desastre.... tenías que pedir el café 3 veces..... no estaban atentos.
Denise
hace 2 años - 5 (Experiencia positiva)
Stayed here for a week. The ups: Lovely, attentive staff (big shoutout to the amazing ladies managing the sun beds at the beach and the breakfast staff), best location in Santa Eularia with a very good beach and sun beds that are free for guests, extremely clean, wonderful breakfast, nice pools and pool beds, very comfortable beds, great views. Gym looked great, but I was too lazy to go. The downs (although nothing major): Room service could be a little more attentive: coffee sometimes wasn't replaced, milk was never replaced during a one week stay, once they forgot our water in the evening, dirty cups and glasses weren't collected on one occasion, empty products weren't replaced until we flagged it. Shower and water tap had some issues (water was often burning hot). Rooms could be a little bigger. For the price, these things shouldn't happen. Overall it was an excellent stay though and I will visit again.
Adam Domènech
hace 2 años - 1 (Experiencia negativa)
Un robo. 18€ mojito y 8€ una cerveza sin alcohol. Huir.
Trip.com Member
hace 2 años - Sin rating (Experiencia negativa)
The hotel is located in the more relax and quiet area. Good for families to enjoy. Their breakfast is very good quality and lots of options. Service team are attentive and friendly. We got a basic room which didn’t really a good view but it doesn’t matter too much if you spend more time by the pool or the beach.
Adrigu
hace 2 años - Sin rating (Experiencia negativa)
Estuvimos en agosto , el servicio excelente! Las habitaciones in cómodas y muy chicas ! Tienes que ingeniártelas para guardar la ropa ! Cambiamos de habitación a una un poco más grande pero la cama parecía un sillón cama para ingresar era por los pies !|La ubicación inmejorable !! Te dan tumbonas y sombrillas gratis !! Es perfecto para descansar ! Da al paseo marítimo vale|La pena ! Volvería a pesar de lo incómodo de la habitación
mimih475
hace 2 años - Sin rating (Experiencia negativa)
Service was echt van top kwaliteit. Personeel was professioneel en zeer vriendelijk. Alles was met een lach!! Kamers waren zeer schoon. Ik zal dit hotel iedereen aanbevelen. Met dank aan Fancesco en zijn geweldige team 😊! Ons zien ze zeker vaker terug in het W hotel
Alex Prokhorova
hace 2 años - 5 (Experiencia positiva)
Muy buen hotel, muy confortable, a pie de playa. Buena atención y todos los servicios necesarios. Tienen parking con aparcacoches por 20€ al día. Hay posibilidad de hacer late Check out en caso de haber disponibilidad ese día preguntando el mismo día de la salida. La localización es muy buena ya que está en la playa de Santa Eulalia cerca de absolutamente todo y a 20 minutos de Ibiza en coche. Tienen dos piscinas, una abajo tumbonas y cama/asientos acolchados en las escaleras que van desde la piscina a una de las entradas al hall. Y otra piscina en la azotea, ambas con bar con todo tipo de cócteles. Disponen también de tumbonas en la playa propias del hotel y gratuitas para los huéspedes. En hall tienen un gran espacio con sofás para sentarse o poder trabajar en caos d e necesidad. Tienen otra gran sala escalonada para eventos o disfrutar tomando algo con barra y una mesa de billar. El bufet del desayuno un 10, todo de alta calidad. La carta de es lo único que se me hizo un poco corta ya que eché de menos platos más sencillos. Para cenar tienen un restaurante de carnes que abre desde las 19 y a la hora de comer también hay pizzas de muy buena calidad hechas en un horno especialmente traído de Italia. En las habitaciones tuvimos todo lo imprescindible incluido una plancha a vapor. Todo el servicio del hotel fantástico. Y la limpieza y atención también impecables. Volveremos.
Annabelle Buxton
hace 2 años - 5 (Experiencia positiva)
What a wonderful hotel this is! We were staying nearby (end July 2023) and used to visit Steps and watch the world go by. Outstanding service from Telmo, who always made us feel like celebrities, always the warmest welcome and went over and above to cater to our requests. Thank you so much. I haven't seen hospitality like that in a very long time! Keep it up, we'll be back!
Ivan Lechev
hace 2 años - 4 (Experiencia positiva)
Definitely not bad. Both the pool area and, in particular, the indoors bar have the potential to be great. The issue is that, as it’s quite far, I doubt it ever gets full which is a shame. We stayed there for two nights as a detox after a few nights of carnage and, for that purpose (chill and recover away from the mayhem), it was decent. The gym is ok too.
Norbert Ford
hace 2 años - 5 (Experiencia positiva)
Paola Barrios
hace 2 años - 5 (Experiencia positiva)
Karran Sarai
hace 2 años - 4 (Experiencia positiva)
Boujie and fresh! Had some issues with our room (over booked) however the staff more than accommodating. Special shout out to Annamaria ! Cool hotel with delicious Moscow mule made by Joshua the bartender. A bit far from city centre with traffic.
D Dixon
hace 2 años - 5 (Experiencia positiva)
Great hotel. A bit pricey, but super friendly staff. They go above and beyond for their guests. Really nice place
Alasdair Graham
hace 2 años - 5 (Experiencia positiva)
Just perfect place to unwind and relax Can't wait to go back
Ragnar Loth
hace 2 años - 5 (Experiencia positiva)
Excellent food and drinks very professional staff, the view from the room was perfect .Rent a car or you have to pay a lot in taxi.
Tatiana Sultan
hace 2 años - 4 (Experiencia positiva)
Glow bar sitio increíble para pasar un rato relajado, el servicio maravilloso, María la chica que nos atendió ha sido un amor y no ha dado un trado inmejorable 💯
Jerónimo Montalbán de Vargas
hace 2 años - 1 (Experiencia negativa)
Si te sientes cómodo pagando 10.50 euros por un triste té y un café, el Steps es tu lugar. Desde luego, no el mío. ¿Un lugar agradable? Si, pero agua hervida, es agua hervida... No se trata de no pagar un producto y servicio, se trata de pagarlo por algo que merezca la pena y sea diferencial. Lástima.
George L
hace 2 años - 5 (Experiencia positiva)
Basically located and great rooms, service and ambiance! Really good 🍕😊
Michelle Rademakers
hace 2 años - 3 (Experiencia positiva)
Wij komen hier elk jaar maar het is echt niet meer wat het was. De service is erg achteruit gegaan en er wordt duidelijk op van alles bezuinigd in het hotel. Volgend jaar gaan we toch voor een andere plek.
Joseph Stein
hace 2 años - 5 (Experiencia positiva)
Vielen Dank liebes W Ibiza - Team, der Aufenthalt bei euch war für mich einfach unvergesslich. Vom check in bis zur Abreise war alles Perfekt. Vor allem ist das ganze Team unglaublich freundlich und zuvorkommend. vom Service bis zur Reinigung hat mir jeder Mitarbeiter ein Lächeln geschenkt. Ich freue mich schon jetzt auf meinen nächsten Besuch bei euch. viele Grüße, Joseph
Michael Mc Cormack
hace 2 años - 5 (Experiencia positiva)
Great service and very comfortable rooms
ramy ignite
hace 2 años - 5 (Experiencia positiva)
Stefan Riehl
hace 2 años - 5 (Experiencia positiva)
Our stay at W Ibiza was truly incredible! would recommend to anyone- theres truly something there for everyone! The Operations Manager, Telmo- whom we met during dinner at Fire- was part of the reason of our unforgettable experience at W. If we had any questions, he would be more than ready to help us. He was very kind, funny, and most importantly, a warm, bright soul- whenever we saw him, he would warm our hearts and we had the most amazing time. Thank you for everything Telmo!! But Telmo wasn’t the only member of staff to enlighten our stay at W. The reservations manager, Estefania, was so very helpful and kind to us- all questions regarding booking were immediately answered by her. Many thanks Estefania. Apart from the 2 staff members mentioned above, all of the staff were amazing and so helpful during our stay. They were part of the reason for one of our most amazing holidays up to date- thank you to everyone.
Rachael Taylor
hace 2 años - 5 (Experiencia positiva)
Second visit to the W Hotel Ibiza, we loved it so much we came back for our honeymoon. We stayed in the Marvelous Suite which was absolutely gorgeous! Spacious, stylish, so comfortable and the huge terrace with a sea view was a lovely bonus. Staff are incredible, so friendly and helpful. Pools are always immaculate with attentive staff. The Glow Bar is a brilliant place to chill out of an evening. I'm sure it won't be our last visit 🌴☺️
Paul Murphy
hace 2 años - 4 (Experiencia positiva)
Yl XVI
hace 2 años - 5 (Experiencia positiva)
He venido al glow a tomar algo y a ver la vistas del hotel. El trato perfecto y cordial de José, Joel y María a parte de el cocktail, muy bueno. Muy recomendado si quiere pasar un rato tranquilo y tomarse un buen cocktail.
Osama Al-Alao
hace 2 años - 5 (Experiencia positiva)
Estefania es una recepcionista increíble. Siempre me ha recibido con una sonrisa cálida y amable, lo que hace que mi visita sea aún más agradable. Su actitud profesional y cortés crea un ambiente acogedor y acogedor. Además, su eficiencia y organización se reflejan en su habilidad para manejar múltiples tareas al mismo tiempo. Sin duda, es una gran adición al equipo y ha hecho que mi experiencia en el lugar sea excelente. ¡Gracias, Estefania, por tu excelente trabajo! ¡Altamente recomendada!
Bjorn Schuurmans
hace 2 años - 3 (Experiencia positiva)
Mixed experience. Rooms showed multiple defects (leaking A/C, not properly working shower, etc). Initially the manager was not very receptive, but after a conversation she really did her best and understood the issues. The staff Overall very friendly, rooftop pool staff is great. Public very diverse, very W style
Vasilicas
hace 2 años - 3 (Experiencia positiva)
La struttura è molto bella e di recente costruzione, le camere sono in puro stile W, ma la posizione non è delle migliori, lontano dalla città e il personale spesso non all'altezza di un 5 stelle.
S Ale
hace 2 años - 2 (Experiencia negativa)
Todo estaba bien hasta decidí arreglarme las uñas en el spa, súper caro, 285€ por hacer las uñas y un masaje en los pies que no lo sentí, en las manos estuvo mejor pero desafortunadamente me dejaron las uñas horribles ni en los chinos me las habían dejado así. Mal limadas, deformes, y mal pintadas como si me hubiese pegado plastilina. Horrible
Juan Perez
hace 2 años - 5 (Experiencia positiva)
Rui Cordeiro
hace 2 años - 4 (Experiencia positiva)
Hotel altamente reconfortante, de algum luxo mas altamente clean. Local onde dá para qualquer um se sentir bem, passar um bom bocado e estar em perfeita harmonia consigo próprio. Pequeno almoço de altíssima qualidade.
Amparo Cardona
hace 2 años - 3 (Experiencia positiva)
Petar Duvnjak
hace 2 años - 4 (Experiencia positiva)
A Tranquil Haven with Urban Chic: W Ibiza Review For those seeking a tranquil escape from the vibrant energy of Ibiza town without compromising on style and luxury, the W Ibiza offers an oasis of serenity that surpasses expectations. As a seasoned traveler, I recently had the pleasure of experiencing this gem of a hotel, and it truly impressed me with its peaceful ambiance, modern decor, outstanding amenities, beach services, and impeccable service. 1. Quiet Alternative to Ibiza Town: Nestled away from the hustle and bustle of Ibiza town, the W Ibiza is a hidden gem that allows guests to embrace the beauty of the island while enjoying a more serene environment. The hotel's location provides a peaceful retreat, offering a welcome escape from the lively atmosphere of the town's famous nightlife. Here, you can unwind and enjoy the natural beauty of Ibiza without compromising on convenience. 2. Modern Decor: Upon stepping into the W Ibiza, you'll be captivated by the hotel's contemporary design that exudes urban chic. The sleek and stylish decor creates a sense of sophistication throughout the property. From the common areas to the elegantly appointed rooms, the modern aesthetics blend seamlessly with the tranquil surroundings, creating a harmonious and visually stunning environment. I opted for a “Cozy Room” and while tiny it felt much larger than it was due to the smart design of the room. However, my only complaint is that the shower and toilet room was tiny and felt cramped. 3. Outstanding Amenities: The W Ibiza leaves no stone unturned in catering to its guests' desires. The hotel boasts a wide range of amenities, all designed to elevate your stay to a level of unparalleled comfort. The infinity pool overlooking the Mediterranean Sea is a particular highlight, offering breathtaking views and a peaceful ambiance. Additionally, the hotel's fitness center is well-equipped, making it easy to maintain your exercise routine while on vacation. I would recommending opting in for the breakfast buffet, which was incredible. Eggs can be prepared in any way you’d like, and they even offered an eggs Benedict, my personal favorite. Also included in the buffet, were an assortment of fresh pastries, fruits, cheeses amount others. 4. Beach Services: The allure of Ibiza lies in its pristine beaches, and the W Ibiza takes full advantage of its coastal location. With direct access to a picturesque beach, you can indulge in moments of relaxation under the sun or take refreshing swims in the crystal-clear waters. The hotel's beach services, including comfortable sun loungers, umbrellas, and beach towels, ensure that you have everything you need for a day of seaside bliss. 5. Impeccable Service: The W brand is renowned for its exceptional service, and the Ibiza property lives up to that reputation in every way. The staff's warm welcome and attentive nature make you feel like a cherished guest from the moment you arrive. Whether you need assistance with arranging activities, dining recommendations, or any other request, the team is always at hand, ready to ensure your stay is nothing short of perfection. In conclusion, the W Ibiza offers a tranquil haven that serves as an enticing alternative to the livelier scenes of Ibiza town. The modern decor and outstanding amenities create a sense of urban sophistication, while the beach services and direct access to the sea make for unforgettable moments of relaxation. However, it is the impeccable service and genuine hospitality of the staff that truly elevate the experience to a level of unparalleled luxury. If you're seeking a peaceful retreat with contemporary flair, the W Ibiza should be at the top of your list for your next Ibiza getaway.
Bilana Nikolin
hace 2 años - 5 (Experiencia positiva)
Great!
Tim Cordova
hace 2 años - 4 (Experiencia positiva)
Service was outstanding as it always is at most W hotels. All the staff here were very friendly & social. Everything was great here the only bad thing I would have to say about staying here is the taxis. You are looking at a minimum of 30-35 euros each time you need to get to old town Ibiza. If you have a rental car it’s no problem. If not you will run up a hefty taxi bill. Great views from the rooftop here I witnessed one of the greatest sunsets I’ve ever seen here.
Landon Ledbetter
hace 2 años - 5 (Experiencia positiva)
This hotel was everything we were looking for and more when we visited the island of Ibiza. We did not have any interest in staying in Ibiza Town around all the partying but wanted somewhere that was lively where we could experience the island. This was it. The views from the rooms were perfect, it was slightly secluded but had access to the town via a short distance down the board walk along the beach. The rooms and service was absolutely fantastic. We actually had the best drinks and food inside the hotel at the restaurant/bar. The staff was so friendly and professional. To top it all off, we had access to our own private cabanas right on the beach! Perfect place for a couple or even a family to get away and not get sucked into the typical reputation of Ibiza. Not saying it’s quiet and boring, it had the perfect balance between relaxation and opportunities to get a little crazy. Highly, highly recommend!
Bojan Miskovic
hace 2 años - 5 (Experiencia positiva)
E M
hace 2 años - 5 (Experiencia positiva)
Sonja Nube
hace 2 años - 4 (Experiencia positiva)
Sal Saturn
hace 2 años - 5 (Experiencia positiva)
Great place, 30 minutes from the town beat to get a car if you want to explore
Simran Kaur
hace 2 años - 5 (Experiencia positiva)
Amazing vibe excellent service.. amazing valet parking service.. rooms were nice and spacious.. loved the view from the room .. rooftop pool was closed which was a bummer but all in all great experience. As always mariott come through..
Jordi Gil de Bernabe
hace 2 años - 5 (Experiencia positiva)
Patxi Martínez
hace 2 años - 4 (Experiencia positiva)
ouzé helene
hace 2 años - 5 (Experiencia positiva)
Nous avons des Amis qui séjournent actuellement, ils sont très contents, il faut savoir que c'est un Hôtel 5 étoiles, forcément les tarifs sont élevés, mais tout est relatif.
Pere Morros i Esteve
hace 2 años - 5 (Experiencia positiva)
Espectacular hotel en Santa Eulàlia. Muy buen servicio. Gastronomia espectacular. 100% recomendable.
Alberto Fraile
hace 2 años - 5 (Experiencia positiva)
Cita obligada todos los veranos
pauline leonard
hace 2 años - 4 (Experiencia positiva)
Popped in for late lunch at Steps.. Best ever quinoa salad. Staff uber friendly and helpful. You get what you pay for. Defo go back
belenim
hace 2 años - Sin rating (Experiencia negativa)
Desde el momento que cruzas sus puertas encuentras personas con gran simpatía y amabilidad. Después de un paseo por el hall, la piscina y demás estancias cenamos en el nuevo restaurante Fire.||Promete una combinación de sabores con productos km0, usando su punto fuerte, las brasas.||Desde luego, cada plato es especial y te ofrece una experiencia única, pero la berenjena con salsa de jengibre es un must. Espectacular y altamente recomendable.||Volveremos pronto a probar los demás platos, sin duda! |Os deseo mucha suerte!|Gracias al equipo, en especial a Leticia C.
R9206YVsergiod
hace 2 años - Sin rating (Experiencia negativa)
Me encantó Fire. Sobretodo su concepto donde lo que en un primer momento puede parecer simple se convierte en una elaboración supercuidada. Un ambiente cuidado, cocina vista y servicio especial. Lo recomiendo y volveré!
Gabriel Antonio
hace 3 años - 5 (Experiencia positiva)
My wife and I spent 8 wonderful nights in June 2022. The service and friendliness is outstanding. The bellboys are extremely welcoming, and all the staff from check in to room service to breakfast to bars and restaurants. I'm a Bonvoy Titanium member and the breakfast is included for me and my wife. The presentation and quality of the breakfast is one of the best I've seen. Just delicious. I used my suite nights and got the room with the pool for all 8 nights. It was absolutely amazing to have the room with own private pool. The terrace and pool is completely private, nobody can see you there. The sun is there during the morning and until afternoon. As a Bonvoy Elite I absolutely can recommend the Hotel, I can guarantee they will do the best to accommodate any whishes and room preferences. It's up to availability, but they will definitely do their best. It's a rather small Hotel with just 160 rooms and completely booked over the season, which is no surprise. They even just open for the summer months and are closed over winter. The Chiringuito is the restaurant right at the beach and has excellent service. You can relax there on a sunbed or at the lounge. Night time there's a party in the pool bar and after midnight the crowd is moving to the own club "Below", which is next to the pool. I will definitely return to this hotel.
Respuesta de W Ibiza
Dear Gabriel Antonio, First we would like to thank you for taking the time to write this lovely review. It is very gratifying to read comments like yours that encourage us to continue giving our best. We strive to reach and go above and beyond our guest’s expectations, and we are very happy that on this occasion we have exceeded your expectations. Thank you for your kind comments about our staff and hotel because it is really important for us to know that we are on the right track. We cannot wait to see you and your wife again here at W Ibiza!! Best wishes Csaba Boda General Manager
Filippo Formenti
hace 2 años - 3 (Experiencia positiva)
Overall a big miss… For 500€ (or more) a night you would expect something outstanding. And yet, service is ridiculous: I had to wait 30min for an espresso one morning and 1hr for a lunch by the pool another day. Moving onto the room, it just doesn’t feel luxurious at all and the shower door is poorly designed so all the water gets out. Last but not least, there’s MOSQUITOS EVERYWHERE! They are all over the pool area, inside the hotel and in the rooms (coming from the ventilation?!). Put some repellent around for god’s sake! The only thing that saves this W is the location and the inner view from the pools.
Kavita Sutaria
hace 2 años - 5 (Experiencia positiva)
Nick G
hace 2 años - 5 (Experiencia positiva)
Great experience.. great location, not too close to the crazyness, not too far but just right! Muchas gracias to the entire staff and especially to Pau at the Breakfast and Diogo the concierge who gave us amazing recommendations!
Arnaud Bughon | Latin Exclusive
hace 2 años - 5 (Experiencia positiva)
Lisa Botta
hace 2 años - 5 (Experiencia positiva)
Hotel bellissimo a 5 stelle di design ubicato a Santa euralia a 10 minuti dal centro di evissa .le zone comuni sono favolose sembra di essere in un film . La mia camera affaccia sul mare e la piscina . Breakfast a 6 stelle e servizio top . La piscina e molto grande e tutto intorno ci sono i lettini grandi e comodi. Inoltre attraversando una porta ti trovi direttamente sulla spiaggia ( non attrezzata ) . L’hotel non dispone di spiaggia privata . Bravi
Enrique Rodriguez Roldán
hace 2 años - 5 (Experiencia positiva)
David Martín Suárez
hace 2 años - 5 (Experiencia positiva)
Genial la piscina. Camas cómodas y excelente servicio
Wim van Bergen
hace 2 años - 5 (Experiencia positiva)
Annette Muller
hace 2 años - 4 (Experiencia positiva)
AZIZ T
hace 2 años - 5 (Experiencia positiva)
Good place I’m a titanium membership with MARRIOTT Those guys upgraded my room to a sweet and I really would like to thank the night shift manager. I don’t know what his name but he’s one of the best and the concierge they do their work professionally they gave me a good deal for renting a car. Also whenever you need a table just ask them and they will book it for you with a good price
Gladys 2840
hace 2 años - 5 (Experiencia positiva)
Nina Beier
hace 2 años - 5 (Experiencia positiva)
The most beautiful hotel in the world. No words can describe the beauty of this hotel. It feels like coming home every time you are greeted by Alejandro Nico or Carlos at the entrance. As well as the warm check in from Celeste and Alejandro. At breakfast Federica even remembered what my favorite breakfast was last year. Spectacular. Also at the pool all our wishes were fulfilled, especially by Julen. And a special thanks to Giada from the reservation, for the professional and helpful support at all times. See you soon!
Yvette Leopold
hace 2 años - 5 (Experiencia positiva)
Über das Hotel kann ich nichts sagen aber der Standort genial.
Anna
hace 2 años - 5 (Experiencia positiva)
Love this hotel right on the beach and location to everything. This is a must stay hotel
Melina Destein
hace 2 años - 2 (Experiencia negativa)
Beautiful location but unfortunately the showers and water heaters did not work.
rosa rivera
hace 2 años - 4 (Experiencia positiva)
senja s
hace 2 años - 5 (Experiencia positiva)
Carlos Vieira
hace 2 años - 5 (Experiencia positiva)
Efificio muito interessante pelas suas linhas que se destaca na zona mais in da cidade
Csaba Kuttor
hace 2 años - 5 (Experiencia positiva)
Sergio García Sánchez
hace 2 años - 5 (Experiencia positiva)
Snel Sneladvies
hace 2 años - 5 (Experiencia positiva)
Marina Johnson
hace 2 años - 5 (Experiencia positiva)
Khalid Asseri
hace 2 años - 1 (Experiencia negativa)
I would stay away from this hotel! Horrible experience with the front desk staff and manager at this hotel. My review is similar to several people. I wish I had read it before booking. The only pros were the valet, and the bartenders. I was given a disabled room which is not what I booked ( downgraded as I was told this was the only room available and they will move me to a better one once available, didnt happen) and the shower floods the room floor ( the hotel knows this problem, several guest before me complained without fixing it).. I wanted to extend book a suit (hoping that this may turn around) and change the room but the front desk told there are no availabilities and I had to leave the hotel next day ( I checked the bonvoy app and there were rooms available and told hotel staff that but they denied and still said there is no room available and that I had to leave. I booked it anyways via application to see, and I did get it confirmed) the same front desk who told me to leave and check out due to no availability acted as if nothing happened and I was checked in by another staff member (no apology no citrusy, nothing) The manager even was worse. front desk supervisors with highly unprofessional attitudes argued with me literally in the lobby in front of people checking in. These people don’t recognize ambassador or Lifetime Titanium Elite status and are extremely rude/unprofessional and may act rasict to certain nationalities ( weird to find in developed countries). Have stayed in Marriott’s and other brands all over the world and never been treated like this. managers and front desk are terrible. There a tons of other hotels in Ibiza that will treat you with respect I would recommend 3 or 4 star hotel over W ibiza in terms of quality and professionalism
Miguel Garcia Mojon
hace 3 años - 5 (Experiencia positiva)
Bueno. Ahora esta cerrado hasta q mpiece temporada. Pero es muy chulo. Yo trabaje dentro y kas instalaciones son un lujo. Hay que venir.
Deepak Nath
hace 3 años - 5 (Experiencia positiva)
Roon are very comfortable staff are good
Debojyoti Deb
hace 3 años - 5 (Experiencia positiva)
nitish jha
hace 3 años - 5 (Experiencia positiva)
ms sajid
hace 3 años - 5 (Experiencia positiva)
Had some fun filled moments here.
prashant Palekar
hace 3 años - 5 (Experiencia positiva)
Nice place
Rupal Vora
hace 3 años - 5 (Experiencia positiva)
Must visit once
Pardeep Gujjar
hace 3 años - 5 (Experiencia positiva)
Gud
Thiyagarajan Kumaraja
hace 3 años - 5 (Experiencia positiva)
Pravin Gorivale
hace 3 años - 5 (Experiencia positiva)
Very nice experience
suraj kadam
hace 3 años - 5 (Experiencia positiva)
Adrián
hace 3 años - 5 (Experiencia positiva)
Se ve muy bien, un buen lugar para pasar el rato.
Wanda Lammers
hace 3 años - 5 (Experiencia positiva)
Luis Carlos Molina Vergara
hace 3 años - 5 (Experiencia positiva)
fran gonzalez
hace 3 años - 4 (Experiencia positiva)
Alberto del RIo
hace 3 años - 5 (Experiencia positiva)
Amazing place with amazing parties
Greta Baee
hace 3 años - 4 (Experiencia positiva)
Phyllis Dunn
hace 3 años - 4 (Experiencia positiva)
Stephane Champrigaud
hace 3 años - 5 (Experiencia positiva)
Great location, next to the sea and close to the village of Santa Eularia, 15mnfrom Ibiza. Realy nice swimming pool. Great service during the whole stay!!
Respuesta de W Ibiza
Dear Ms Champrigaud, First, we would like to thank you for the score that you gave us! We would love to read your comments about your stay with us because it is one of the best ways that we have in order to improve. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Margo Peeters
hace 3 años - 5 (Experiencia positiva)
Superb hotel, beautiful design and great location. The best staff, extremely friendly and helpful. Will surely recommend and come back 😊
Pigoilcake
hace 3 años - 5 (Experiencia positiva)
very cool hotel, love the designs. staffs are very nice and helpful. bar, restaurant and cafe are all good. beautiful swimming pool. posh spa and sauna. cool gym as well. also very good location, can walk to everywhere within 5-10 mins.
M van der L
hace 3 años - 5 (Experiencia positiva)
Mooi en modern hotel. Prachtige lobby en lounge en restaurant. Het ligt perfect aan het strand en aan de boulevard van Santa Eulària.
Dorioan Willingham
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Dorioan Willingham, We would love to read your comments about your stay with us because it is one of the best ways that we have in order to improve. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Alex Sacchetti
hace 3 años - 5 (Experiencia positiva)
I had an awesome time staying at the W Ibiza. The service was amazing the rooms were great and the breakfast was refreshing each day. The location on Ibiza is also perfect for relaxing.
Katrina Performance Art & Consulting (FitFlex)
hace 3 años - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Katrina, We would love to read your comments about your stay with us because it is one of the best ways that we have in order to improve. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
João Serra
hace 3 años - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Serra, We would love to read your comments about your stay with us because it is one of the best ways that we have in order to improve. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Dana Toledano
hace 3 años - 5 (Experiencia positiva)
We very much enjoyed our stay. The staff was lovely, very attentive and welcoming, always happy to help my son and I in any way. We will definitely be coming back.
Anthony Cruze
hace 3 años - 5 (Experiencia positiva)
...and God said to the people of ibiza: "I'm going to build the best ever hotel that blends in perfectly with the earth and sea of the island". And with my own eyes, I saw this. The hotels theme is "chic, hippy era ibiza, modernised" themed and caters for those who are done with the doof doof and want to dance in the calm, sea breeze spanish style. The room corridors are underwhelming, but there's a story to "why" as well! This is the perfect resort getaway for matured ibiza peeps that want to relive their past only at their pace. A "bucket list" property to see! Thankyou for the experience!
Matt Primus
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Primus, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Lila Herovits
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Herovits, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Myriam Sánchez Chamorro
hace 3 años - 5 (Experiencia positiva)
Best service ever! Great location and the staff is 🥰🥰🥰🥰. Paula the concierge is just THE BEST. Whatever, whenever. Thank you for an AWSOME stay.
Honest Clara
hace 3 años - 2 (Experiencia negativa)
Not worth the price. For €700 per night (in September) doesn’t offer what you would expect from a W (which usually are fun, couples oriented, and upscale). 1- It doesn’t have its own beach umbrellas, so they have an agreement with Chiringuito Blue, across the street. The problem is: A- you have to bring towels from the hotel (and return them at the hotel) and B- the ladies at the umbrellas doesn’t give you the first line umbrellas because they are NOT part of the agreement!?? So, even at 10AM with the beach empty, we didn’t get the front row beach umbrellas/beach beds. 2- The hotel is full of families and kids. Somehow all the other W I’ve tried are adults only (even when they don’t advertise them as such)… so, since there is kids involved, there are no pool parties like other W (like the Barcelona one). 3- 90% of the rooms look to each other and the pool. So, unless you have the roof top suite, you will barely if nothing, see the sea… and actually, you will need to have your curtains close all the time so the front building doesn’t see you. Won’t be back.
Respuesta de W Ibiza
Dear Honest Clear, We really appreciate you for taking the time to let us know about your experience while staying with us. I would like to extend my most sincere apologies for not meeting your expectations regarding the W concept in this property. Each W has its own personality even having the same values but we are sorry if this is not what you expect from us. Regarding the beach umbrellas, we are sorry for that but as the beach is public the concessions are granted by the town hall. We are doing our best to offer you the best experience possible within our possibilities. Please, accept our sincere apologies again for the inconvenience that this may have caused during your stay. Best regards, Csaba Boda General Manager
Károly Kazi
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Kazi, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Athena Kakoliri
hace 3 años - 5 (Experiencia positiva)
Amazing Bedouin 🔥🔥🔥
Respuesta de W Ibiza
Dear Ms. Kakoliri, First of all, we would like to thank you for your review and the score that you give us! We would be very happy to welcome you back in the future. Best regards, Csaba Boda General Manager
Filip Rangelov
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Rangelov, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Lara Rodríguez
hace 3 años - 5 (Experiencia positiva)
Hotel Super!!!!(
Respuesta de W Ibiza
Estimada Sra. Rodríguez, Muchas gracias por su comentario! Esperamos que nos visite muy pronto de nuevo!! Atentamente, Csaba Boda General Manager
Joel Teitelbaum
hace 3 años - 5 (Experiencia positiva)
Good service very friendly atmosphere
Respuesta de W Ibiza
Dear Mr. Tietelbaum, First of all we would like to thank you for taking the time to write this lovely review. It is very gratifying to read comments like yours that encourage us to continue giving our best. A big thank you for your comments about our atmosphere and our wonderful staff. We can't wait to see you again at W Ibiza! Best regards, Csaba Boda General Manager
vicente orden
hace 3 años - 5 (Experiencia positiva)
La terraza es genial
Respuesta de W Ibiza
Estimado Sr. Orden, Muchas gracias por su comentario sobre W Ibiza. Esperamos que nos visite de nuevo pronto! Atentamente, Csaba Boda General Manager
shalom levy
hace 3 años - 5 (Experiencia positiva)
I spent over 2 weeks in 4 different hotels in Ibiza Nothing compares to the W Ibiza the work force is like in Haven from the bellboys to the reception and the bartender to the spa crew the rooms are super comfortable and you will never hear no as a answer. Everyone has a excellent English and a perfect understanding it’s one of my last nights here I just don’t wanna leave🤣 I wish I could rate this place more then 5*. Ps the staff are like family here Do your self a favor get the best for the best thank you for the stay Sol levy
Respuesta de W Ibiza
Dear Mr. Levy, Thank you very much for sharing your experience with us. What a lovely review about W Ibiza, thank you!! At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you. It is very gratifying to read comments like yours that encourage us to continue giving our best. We really hope to see you again very soon because we will exceed your high expectations if you give us the opportunity! We can't wait to see you again at W Ibiza! Best regards, Csaba Boda General Manager
עדי אלבחר
hace 3 años - 5 (Experiencia positiva)
Amazing hotel! Great restaurants we loved it and we will back next summer 😀
Respuesta de W Ibiza
Dear עדי אלבחר First of all we would like to thank you for taking the time to write this lovely review. At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you. We cannot wait to see you again at W Ibiza! Best regards, Csaba Boda General Manager
JAYDS
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Jayds, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Mariano Sanz Grande
hace 3 años - 5 (Experiencia positiva)
Muy bonito y buena atencion
Respuesta de W Ibiza
Estimado Sr. Grande, Nos encanta que comparta su experiencia sobre su estancia con nosotros en W Ibiza. Comentarios como el suyo hacen que demos lo mejor cada día. Muchísimas gracias por su comentario sobre nuestro staff y hotel. Estamos deseando que vuelva a visitarnos muy muy pronto! Atentamente, Csaba Boda General Manager
María Ortiz Pérez
hace 3 años - 5 (Experiencia positiva)
Un sitio muy bonito. Muy buenas vistas y muy decorado
Respuesta de W Ibiza
Estimada Sra. Ortiz, Muchas gracias por compartir su experiencia en W Ibiza. Nos hace muy felices que haya disfrutado tanto de su estancia! Nos encantaría que nos visitara de nuevo pronto. Atentamente, Csaba Boda General Manager
Anastasia U
hace 3 años - 5 (Experiencia positiva)
Amazing service! special thanks to Silvia from the reception who was doing her best to provide a great service that overcame all the expectations!
Respuesta de W Ibiza
Dear Anastasia, Thank you so much for taking the time to leave us such a lovely review of our staff we will share this comment with her and we are sure that that will make her very happy! It is very gratifying to read comments like yours that encourage us to continue giving our best. It is our goal to create unique, memorable and fun experiences so we will be more than happy if we can welcome you in the future. Best regards, Csaba Boda General Manager
Sukha Fernández
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Fernández, We would love to read your comments about your stay with us because it is one of the best ways that we have in order to improve. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Carlos Robles
hace 3 años - 4 (Experiencia positiva)
Buen desayuno, incluye opciones veganas
Respuesta de W Ibiza
Estimado Sr. Robles, Muchas gracias por compartir su experiencia sobre W Ibiza. Nos hace muy felices que haya disfrutado del desayuno de nuestro hotel :) Esperamos verle de vuelta muy pronto. Atentamente, Csaba Boda General Manager
rafar290
hace 3 años - Sin rating (Experiencia negativa)
Wir waren einen Abend in der Glow Bar und empfanden es als mega Abzocke! Der Wein wird in Plastik-Bechern/Gläsern serviert zu einem Preis von 14! EUR pro Glas! Purer Touristen Rip-OFF! Keine Empfehlung! Wir kommen nicht wieder. Ibiza hat Top Rooftop Bars wie zb das ONE in Figuretas wo der Wein im Glas zum Preis von 4,5 EUR serviert wird und man einen wunderschönen Meer Blick hat.
Shelia Thomas
hace 3 años - 1 (Experiencia negativa)
Really wouldn’t recommend staying at that hotel. The room was dirty, the cleaning was not done one of the two nights. They always try to overcharge so check your receipts before paying.
J M
hace 3 años - 3 (Experiencia positiva)
Booked for a room with a view and got one on the ground floor. Rooms get a bit warm.
Respuesta de W Ibiza
Dear JM, We really appreciate you for taking the time to let us know about your experience while staying with us. We are very sorry about the temperature in the room. We apologize for that. Thank you very much for your comment because it is one of the most important tools that we have in order to improve. We really hope to see you again at W Ibiza soon. Best regards, Csaba Boda General Manager
Ujjwal Sachdeva
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ujjwal Sachdeva, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Andrés Alonso Rodríguez
hace 3 años - 5 (Experiencia positiva)
We got the daypass and we stayed on the glow bar. The food was perfect ( W Burger & Sushi). Staff was nice and kind!!! We recommend it!
Respuesta de W Ibiza
Dear Mr. Alonsi, Thank you very much for sharing your experience with us. We are very happy that you enjoyed your day pass at Glow. We hope to see you again very soon at W Ibiza. Best regards, Csaba Boda General Manager
Matthias Claudius Reef
hace 3 años - 5 (Experiencia positiva)
Sehr tolles Hotel mit überaus netten Mitarbeitern, welche den Aufenthalt unvergesslich machen. Das Frühstücksbuffet hat eine große Auswahl und es ist auch möglich beim Kellner ausgewählte Speisen frisch zu bestellen. Auch das Zimmer hat mich überzeugt. Sauber und modern eingerichtet mit großen Balkon. Es hat mich jedoch gestört, dass es kein Turndown Service gab.
Respuesta de W Ibiza
Dear Mr. Reef, First of all we would like to thank you for taking the time to write this lovely review. At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you during your stay. A big thank you for your comment because this really encourage us to give the best of ourselves. Regarding your comment about the turndown, we are very sorry for the mistake we will speak with our team in order to avoid similar situations in the future. We hope to see you again soon at W Ibiza! Best regards, Csaba Boda General Manager
Reaper
hace 3 años - 4 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Antonio Muchas gracias por alojarse con nosotros en W Ibiza. Nos encantaría saber que tal fue su estancia con nosotros por lo que si lo desea puede mandarnos sus comentarios a ww.wibiza@whotels.com y estaremos encantados de leerlos. Esperamos una visita suya de nuevo muy muy pronto! Atentamente, Csaba Boda General Manager
Ali Maarrawi
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Maarrawi, First of all, we would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Saskia Redondo Bauer
hace 3 años - 5 (Experiencia positiva)
Una experiencia maravillosa. Pasamos alli una noche y solo puedo dar las gracias por el trato recibido. El desayuno increible, el diseño y limpieza de las habitaciones perfectos y la amabilidad y atención de todos sus trabajadores intachable. Estuvimos en pleno agosto, con el hotel lleno, y en ningún momento notamos saturación. Disfrutamos de la piscina de la azotea sin apenas gente. Muy recomendable!
Respuesta de W Ibiza
Estimada Sra. Redondo, Muchísimas gracias por su increíble comentario. Nos sabe a poco el que sólo se haya quedado una sola noche con nosotros, esperamos una visita más larga la próxima vez! Comentarios como el suyo hace que tengamos una sonrisa constante y sigamos dando lo mejor de cada uno de nosotros. Estamos deseando que nos visite de nuevo muy muy pronto y así superaremos sus expectativas en W Ibiza. Un saludo, Csaba Boda General Manager
Jesus Sendon Perez
hace 3 años - 1 (Experiencia negativa)
Me gustaría explicar la situación ya que no me hospedé en el hotel… fui a un evento de moda y mi sorpresa es que pido 3 Mojitos, por llamarlos de alguna forma!! 3 hielos grandes, gaseosa o sprite, mucha hierbabuena pero de Mojito tenía nada … cuando digo nada es que ni azúcar le habían puesto……. 3 Mojitos 54€ en vaso de plástico!!! 18€ cada “imitación de mojito” Una auténtica vergüenza para un hotel supuestamente de 5 estrellas… pero siempre está la frase de “esto es ibiza”.. vergonzoso
Respuesta de W Ibiza
Estimado Sr. Sendon, Lamentamos mucho que los mojitos no hayan sido de su agrado. En cuanto a los vasos de plástico, al tratarse de un desfile alrededor de una piscina, por seguridad, todos los vasos/copas deben ser de plástico y no de cristal. Revisaremos junto con nuestro equipo su comentario para evitar situaciones así en un futuro. De nuevo, sentimos mucho no haber estado a la altura de sus expectativas. Atentamente, Csaba Boda General Manager
Man from Z Man
hace 3 años - 1 (Experiencia negativa)
Worest ever They lie... Stay away .. not worth it .. I will write the full story later on
Respuesta de W Ibiza
Dear Man from Z Man, First of all we would like to thank you for staying with us at W Ibiza. We strive to reach and go above and beyond our guest’s expectations, and I am sorry to read that on this occasion we failed. We would very much appreciate if you could send us more details about your experience please at ww.wibiza@whotels.com. We will definitely review it carefully. Best regards, Csaba Boda General Manager
Martina Benvenutto
hace 3 años - 5 (Experiencia positiva)
Unos días maravillosos; creando una atmósfera única de descanso y de buena gastronomía. Lo recomiendo al máximo; los camareros súper atentos y amables. Martina Benvenutto
Respuesta de W Ibiza
Estimada Sra. Benvenutto, Muchísimas gracias por este gran comentario. Comentarios como el suyo nos animan a seguir trabajando duro para que todos nuestros clientes disfruten tanto como lo ha hecho usted. Esperamos que nos visite muy pronto de nuevo ya que estaremos deseando superar sus expectativas! Un saludo, Csaba Boda General Manager
marga torres torres
hace 3 años - 3 (Experiencia positiva)
Respuesta de W Ibiza
Estimada Sra. Torres, Muchas gracias por alojarse con nosotros en W Ibiza. Nos encantaría saber que tal fue su estancia ya que es nuestra herramienta para mejorar por lo que, si lo desea, puede mandarnos sus comentarios a ww.wibiza@whotels.com y estaremos encantados de leerlos. Atentamente, Csaba Boda General Manager
Todd Smith
hace 3 años - 5 (Experiencia positiva)
Unbelievable hotel! Absolutely beautiful location on the beach! Some great restaurants to walk to. Shops right by the hotel as well. Highly recommended.
Respuesta de W Ibiza
Dear Mr. Smith, Wow, wow, wow . . . what a lovely comment about your stay with us ! ! Thank you so much for your review. At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you. It is very gratifying to read comments like yours that encourage us to continue giving our best. We cannot wait to see you again at W Ibiza!! Best regards, Csaba Boda General Manager
Abdellah El azzouzi
hace 3 años - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Abdellah, Thank you for taking the time to let us know about your experience while staying with us because it is one of the most important tools that we have in order to improve. If you would like to share your comments about your stay, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Samuel Schurman
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Schurman, First, we would like to thank you for your review and the score that you give us!! We would love to read your comments about your stay with us. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Manu Tello
hace 3 años - 1 (Experiencia negativa)
Accedimos informando que íbamos a subir a la terraza de arriba del hotel con nuestra perrita pomerania y muy amablemente nos invitaron a subir. Nuestra sorpresa fue que al subir y darnos la bienvenida e invitarnos a sentarnos donde quisiéramos ,una vez sentados la camarera traía agua para nuestra perrita, al segundo llega otro camarero y nos dice que el encargado por cierto muy mal educado nos dice que NO podemos estar con perrita y nos invitan a irnos. Todo esto teniendo en cuenta que es un hotel que dice ser pet friendly. TODO UN ENGAÑO, o se admiten perros o no se admiten.
Tony M. Sijo
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Sijo, First, we would like to thank you for your review and the score that you give us!! We would love to read your comments about your stay with us. If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
David Lindland
hace 3 años - 5 (Experiencia positiva)
Service was phenomenal. All the staff was wonderful.
Respuesta de W Ibiza
Dear Mr. Lindland, Thank you so much for taking the time to leave us such a lovely review of our staff and hotel. A big thank you for your comments about our service and our wonderful staff. We can't wait to see you again at W Ibiza! Best regards, Csaba Boda General Manager
Derek Atiat
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Atiat First, we would like to thank you for your review. We would love to read your comments about your stay with us at W Ibiza! If you would like to share your comments, you can send them to ww.wibiza@whotels.com and we will be more than happy to read them and learn from them. We hope to see you again soon at W Ibiza. Best regards, Csaba Boda General Manager
Leo Nuñez
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Sr. Nuñez, Muchas gracias por alojarse con nosotros en W Ibiza y por la puntuación que nos ha dado. Nos encantaría leer sus comentarios sobre su estancia por lo que, si le apetece, puede escribirnos a ww.wibiza@whotels.com. Esperamos verle de nuevo muy pronto en W Ibiza. Un saludo. Csaba Boda General Manager
734vitob
hace 3 años - Sin rating (Experiencia negativa)
Soggiornato una notte a luglio. Alle 3.30 del pomeriggio camera non era pronta e ci hanno assegnato una camera disabili con vista parcheggio( la 423) Il bagno oltre ad avere sanitari e doccia per diversamente abili era anche difettosa. Dopo qualche minuto di doccia l acqua andava verso camera e non bagno allagando tutto. Abbiamo richiesto un servizio housekeeping extra per limitare allagamento camera e non e mai arrivato. Al check out non ci hanno nemmeno chiesto come era andato il soggiorno. In piscina tanti bambini che giocavano a palla incuranti degli altri ospiti. In questi casi un manager dovrebbe intervenire e richiamare i genitori alle loro responsabilità . Questo era il mio quarto W hotel e dopo le belle esperienze passate mi aspettavo altrettanto. Deluso
vito bellino
hace 3 años - 2 (Experiencia negativa)
The hotel Is beautiful but the service is poor for the price you pay. At check in at 3.30 pm They gave us a disabled room without telling us. The shower was not working properly and the water goes everywhere in the room After a couple of minutes of shower. I think the room They assigned us should not be sold. We requested a couverture service for dry the water and replace the towels that we used for this problem and nobody came. At check out They don't even ask how was our stay. Not value for Money
Respuesta de W Ibiza
Dear Mr. Bellino, Thank you for taking the time to let us know about your experience while staying with us. We really apologize for the inconveniences regarding the room, we will definitely review with our team your comments in order to avoid situations like this in the future. I would like to extend my most sincere apologies for the inconvenience with the room. I hope we will have a second chance to welcome you at W Ibiza. Thank you very much again, Csaba Boda General Manager
Gunther Wagner
hace 4 años - 5 (Experiencia positiva)
Rooftop bar finally open! Also at night
Respuesta de W Ibiza
Dear Mr. Wagner, Thank you very much for your review! Glow is waiting for you from 12am until midnight! We cannot wait to see you again at W Ibiza Best regards, Csaba Boda General Manager
Roos Oudemans
hace 3 años - 1 (Experiencia negativa)
The hotel was great, people very friendly! The only problem is the 'post service', for our company we needed an invoice, we informed the hotel before arrivinf about the details. Almost 2 months later, probably 30 phonecalls later and some emails later...I received an email with the invoice, incorrect....the sum of the totals wasn´t correct and there was no invoice number. Every day employees told me that someone would contact me...unfortunately they didn´t. So still no correct invoice before closing the quarter. A pity that such a great hotel is making promises and lacks in keeping their promises.
Respuesta de W Ibiza
Dear Ms. Oudemans, Thank you for taking the time to let us know about your experience while staying with us at W Ibiza. Thank you for your comments about our staff and hotel, that make us really happy! Regarding the invoice, please contact us by the following email ww.wibiza@whotels.com. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Klim
hace 3 años - 2 (Experiencia negativa)
Definitely way below Marriott Luxury and W standards :( AC just stopped working on the second day I stayed three nights at W Ibiza and was disappointed by the quality of services. As a titanium elite member, I got free breakfast, welcome gift (snacks). Staff was hiding upgrade options from me. After asking politely they offered me to wait until evening to get room upgraded even if seven room types were available online. No elite lounge available at all. Another fight was for GUARANTEED late check out. I had to escalate it to the hotel manager twice to get this arranged. Manager apologized and blamed high peak season. Unfortunately I cannot recommend this hotel :(
Respuesta de W Ibiza
Dear Mr. Klim, Thank you for taking the time to let us know about your experience while staying with us because it is one of the most important tools that we have in order to improve. We would like to apologize for the misunderstanding with the upgrade, probably we had the room available but not ready at the moment of the check in, we are very sorry for that. As a W resort we do not have elite lounge available in this property, sorry for the inconvenience that this may have caused during your stay. Regarding the aircon we are very sorry about it and we will speak with our team in order to avoid this kind of situations in the future. I would like to extend my most sincere apologies for your experience in general terms. We would be delighted if you would give us a second chance to experience W Ibiza as you deserve. Best regards, Csaba Boda General Manager
toni moreno
hace 3 años - 5 (Experiencia positiva)
excelente hotel, buen trato del personal, sobre todo en la piscina Yulen nos atendio magnificamente recomendable
Respuesta de W Ibiza
Estimada Sra Moreno. Primero de todo, agradecerle el haberse alojado con nosotros en W Ibiza. No hace muy felices que haya disfrutado tanto de su estancia. Comentarios como el suyo nos animan a seguir dando lo mejor de nosotros cada día. Felicitaremos al compañero de su parte :) Esperamos que venga muy pronto a visitarnos de nuevo, le estaremos esperando en W Ibiza! Un saludo, Csaba Boda General Manager
RafaGasss
hace 6 años - 5 (Experiencia positiva)
El.mejor hotel de ibiza
Respuesta de W Ibiza
Querido Rafa, Muchísimas gracias por su comentario! Comentarios como el suyo nos hacen seguir dando lo mejor de cada uno de nosotros. Esperamos que nos visite muy pronto de nuevo! Un saludo, Csaba Boda General Manager
Matthew Huggins
hace 3 años - 5 (Experiencia positiva)
Fantastic service from Peter and his team great hotel and the moment you walk in the smiles hit you
Respuesta de W Ibiza
Dear Mr. Huggins, First of all we would like to thank you for taking the time to write this lovely review. It is very gratifying to read comments like yours that encourage us to continue giving our best. We will congratulate the team :). At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you. We cannot wait to see you again at W Ibiza!! Best regards, Csaba Boda General Manager
Jacqueline Star
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Star, We would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Amalia Romero Collado
hace 3 años - 5 (Experiencia positiva)
Súper Súper amables, servicio muy bueno.
Respuesta de W Ibiza
Estimada Amalia, Muchas gracias por haberse alojado con nosotros en W Ibiza. Nos encanta saber que han disfrutado durante su estancia y comentarios así nos hacen muy felices. Esperamos de nuevo una visita suya pronto :) Un saludo, Csaba Boda General Manager
Robbie K
hace 3 años - 5 (Experiencia positiva)
Stunning. What more can I say! Stunning!!
Respuesta de W Ibiza
Dear Robbie K, Wow, wow, wow what a lovely comment! Thank you for your kind comment about your stay. Also, we would like to thank you for taking the time to write this review and we will wait for a new visit of you soon at W Ibiza! Best regards, Csaba Boda General Manager
Adam Nordin
hace 3 años - 5 (Experiencia positiva)
We went for a short holiday and I must admit that I couldn’t find any fault with the hotel and service. The room was immaculate and well designed and I love the view from our room. On the first night, we went to the club at the hotel and I was very impressed with the DJ that performed that night! It was so good and we didnt get back to our room until 3am. The next day we went to the hotel spa for massage and facial. The best 90 mins and so glad we did it there. After reading reviews about the restaurant at the hotel, we decided to try it on our last night. The food was amazing, especially the steak and the waiter was so attentive and helpful. Overall I had a very pleasant and enjoyable stay with the W hotel. Great hotel, service and staffs!
Respuesta de W Ibiza
Dear Mr. Nordin, First of all we would like to thank you for taking the time to write this lovely review. We are speechless with your review, wow this make us really happy. At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you. It is very gratifying to read comments like yours that encourage us to continue giving our best. We will congratulate the team :). We cannot wait to see you again at W Ibiza!! Best regards, Csaba Boda General Manager
Andrea Mereghetti
hace 3 años - 4 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Mereghetti, We would like to thank you for staying with us at W Ibiza. We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Lucía Medina
hace 3 años - 5 (Experiencia positiva)
El servicio de los camareros es fantástico, las instalaciones preciosas y pulcras. Nos atendió Julen en la piscina muy atento y simpático. Volveremos.
Respuesta de W Ibiza
Querida Sra. Medina, Muchas gracias por haberse alojado con nosotros en W Ibiza. Nos hacen muy felices comentarios como el suyo que nos animan a dar lo mejor de nosotros cada día. Estaremos encantados de que vuelva a visitarnos pronto :) Un saludo, Csaba Boda General Manager
Rob Henderson
hace 3 años - 5 (Experiencia positiva)
Incredible staff. Beautiful views. They helped my stay in Ibiza a dream.
Respuesta de W Ibiza
Dear Mr. Henderson, First of all we would like to thank you for taking the time to write this lovely review. We cannot wait to see you again and we will do our best to turn your next holidays into a dream too. We will congratulate the team for you and hope to see you again soon at W Ibiza. Best regards, Csaba Boda General Manager
Ramiro Suarez
hace 3 años - 5 (Experiencia positiva)
Summer best island to be
Respuesta de W Ibiza
Dear Mr. Suarez, We would like to thank you for the score that you give us! We really hope to see you again at W Ibiza soon. Best regards, Csaba Boda General Manager
Marie-Anne Pioger
hace 3 años - 5 (Experiencia positiva)
J’ai eu la chance de séjourner 2 nuits dans ce magnifique hôtel, chambre spacieuse au décor moderne et bohème. Literie extrêmement confortable, l’ensemble est un savant mélange de chic et bohème. L’ensemble du personnel est disponible et accueillant. Buffet petit déjeuner copieux et variés. J’ai aussi eu l’occasion de tester leur spa pour un massage détente, ambiance zen et contemporaine, expérience visuelle et olfactive au top. N’hésitez pas et faites vous plaisir !
Respuesta de W Ibiza
Dear Ms. Pioger, First of all we would like to thank you for taking the time to write this lovely review. At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you and that you enjoyed your stay with us, you should come more than 2 nights next time!! To read such friendly comments about our hotel and our staff makes us really happy. We would be very happy to welcome you back in the future. Best regards, Csaba Boda General Manager
Alison Haddad
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Ms. Haddad, We would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Antonio Covone
hace 3 años - 5 (Experiencia positiva)
Bellissima location bella musica peccato per la poca gente era quasi vuoto
Respuesta de W Ibiza
Dear Mr. Covone, We really appreciate you for taking the time to let us know about your experience while staying with us. We are very pleased that you found our location and music beautiful :). We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Pablo Peralta
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimado Sr. Peralta, Muchas gracias por alojarse con nosotros en W Ibiza y por la puntuación que nos ha dado. Nos encantaría leer sus comentarios sobre su estancia por lo que, si le apetece, puede escribirnos a ww.wibiza@whotels.com. Esperamos verle de nuevo muy pronto en W Ibiza Un saludo. Csaba Boda General Manager
Julian Krenge
hace 3 años - 2 (Experiencia negativa)
Hotel is okay, staff service not great. Turn down service forgets to refill something different every day and crazy disgusting shower smell was only fixed after I asked for it multiple times.
Respuesta de W Ibiza
Dear Mr. Krenge, Thank you for taking the time to let us know about your experience while staying with us. We really apologize for the inconveniences regarding the smell. And we will definitely review with our team your comments in order to avoid situations like this in the future. I hope we will have a second chance to welcome you at W Ibiza. Thank you very much again, Csaba Boda General Manager
Marco Zavattaro
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Zavattaro, We would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Manuel León
hace 3 años - 5 (Experiencia positiva)
Hotel precioso, nada que envidiar a los más famosos de la isla, atención y habitaciones top. Quizás un poco lejos de todo.
Respuesta de W Ibiza
Estimado Sr. León, Muchas gracias por alojarse con nosotros en W Ibiza y por la puntuación que nos ha dado. Nos hace muy felices saber que ha disfrutado de su estancia y le haya gustado tanto W Ibiza :) Esperamos que venga pronto a visitarnos de nuevo!! Un saludo, Csaba Boda General Manager
Fanny8608
hace 3 años - Sin rating (Experiencia negativa)
Magnifique hôtel|Les chambres sont très jolie ( la salle de bain mériterait d’être plus grande)|L’un des meilleurs petit dej ( un énorme choix)|Accès à la plage direct, les transats sont gratuits mais cela n’est pas dit à l’accueil dommage |Et la piscine mériterait d’être une peu plus chaude |Un grand merci à Mat pour son professionnalisme
M P
hace 3 años - 5 (Experiencia positiva)
Excellent place with beautiful and helpful staff.
Respuesta de W Ibiza
Dear Mr. Pambar, First of all we would like to thank you for taking the time to write this lovely review. It is very gratifying to read comments like yours that encourage us to continue giving our best. We will congratulate the team for you and hope to see you again soon at W Ibiza. Best regards, Csaba Boda General Manager
Matteo Pellicani
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Mr. Pellicani, Thank you for staying with us at W Ibiza and for the perfect score!! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We really hope to see you again at W Ibiza soon. Best regards, Csaba Boda General Manager
moty2 2
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Dear Moty2 2, We would like to thank you for the score that you give us! We would love to read your comments about your stay at W Ibiza so it will be very helpful for us if you would like to share your comments you can send them to ww.wibiza@whotels.com and we will be more than happy to read them. We hope to see you again at W Ibiza. Best regards, Csaba Boda General Manager
Julie Garcia
hace 3 años - 5 (Experiencia positiva)
Hôtel de luxe
Respuesta de W Ibiza
Dear Ms Garcia, First, we would like to thank you for your review and the score that you give us. We would be very happy to welcome you back in the future. Best regards, Csaba Boda General Manager
Renate
hace 3 años - 5 (Experiencia positiva)
Great hotel
Respuesta de W Ibiza
Dear Renate, Thank you so much for staying with us at W Ibiza and for your rating! We hope to see you again at W Ibiza soon. Best regards, Csaba Boda General Manager
Mark Craddock
hace 3 años - 5 (Experiencia positiva)
Beautiful hotel and wonderful staff. We booked this hotel via British Airways and my partner called the hotel in advance to say we were celebrating a special event. The hotel staff are amazing. Upgrading our room to a sea view. Decorating the room for us and including daily treats in the room. We are Marriott Titanium so your mileage may vary, but we did ask politely and expected nothing, but hoped for the best. The team here are fantastic.
Respuesta de W Ibiza
Dear Mr. Craddock, We really appreciate you for taking the time to let us know about your experience while staying with us. At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you and your partner during your special event. It is very gratifying to read comments like yours that encourage us to continue giving our best. We will congratulate the team for you and hope to see you again soon at W Ibiza. Best regards, Csaba Boda General Manager
Celine Mezouar Disch
hace 3 años - 5 (Experiencia positiva)
Geweldig hotel, ook met (kleine) kinderen. Super locatie, veel restaurants in het hotel of op loopafstand. Team was heel behulpzaam en maakte ons verblijf nog fijner.
Respuesta de W Ibiza
Dear Ms. Mezouar, We are delighted that you have chosen us for your family holidays. To read such friendly comments about our hotel and our staff makes us really happy. Also, we would like to thank you for taking the time to write this review and we will wait for a new visit of you and your family soon at W Ibiza! Best regards, Csaba Boda General Manager
Sascha Meier
hace 3 años - 5 (Experiencia positiva)
Wow, what an amazing stay and experience. The quality of service is 5* level. Every single W employee made me feel like home. I am a Titanium member and stay at many Mariott hotels worldwide, but this team at W Ibiza is just amazing. Thank you to Celeste & Manuel for being so nice and welcoming during the whole time and especially at the check in. Thanks again for the beautiful room upgrade. Thank you also to Giorgia and Maria from the W Insider Team who tried everything to make our trip even more special. If you stay at the W you must definitely try the breakfast. It’s insanely tasty! I would recommend to rent a car, in order to be more flexible. I can’t wait to come back 🙏😊
Respuesta de W Ibiza
Dear Ms. Meier, Thank you so much for taking the time to leave us such a lovely review of our staff. Wow! We love it!! At W Ibiza we always try to exceed our guests' expectations and we are very happy that we did it with you and you enjoyed your stay :) It is very gratifying to read comments like yours that encourage us to continue giving our best. We will congratulate the team for you and we cannot wait to see you again soon at W Ibiza. Best regards, Csaba Boda General Manager
Jordan Dyce
hace 3 años - 1 (Experiencia negativa)
Marriott Bonvoy elite members PLEASE read this and stay away !!!! Horrible horrible horrible experience with the front desk staff at this hotel. My review is basically the same as Ryan’s below. And I wish I had read it before booking. The only pros were the valet(Alejandro), the cleaning staff and the bartenders. We flew to Ibiza for a birthday trip and over a month in advance requested suite night rewards upgrades and then upon check in was told that I was denied. So the room we were expecting to receive was not available. They said they were going to upgrade me as courtesy, yet the room we were given must have been the worst in the hotel. It was extremely small and the balcony was facing someone’s house and backyard and alley, where I could hear children yelling all day and men cursing in Spanish. Not my idea of a luxury vacation experience in Ibiza. I kindly requested to leave the hotel the same night and I was told everything was fine and that I could leave without issue in the morning. The next morning two front desk supervisors with highly unprofessional attitudes argued with me literally in the lobby in front of people checking in that they refused to do a waive the cancellation fee due to their “policy” and rudely saying they were giving me a convenience of not charging me for my entire stay. I then escalated to the GM who gave the same aggressive attitude and said he would “investigate” and if I was given the wrong information that he might waive the fee. I called Marriott Bonvoy who also called the hotel and explained that I shouldn’t be charged the fee and they still refused. I filled a complaint with the district manager but who knows what will come from it, if they are anything like the front desk staff here. These people don’t recognize Lifetime Titanium Elite status and are extremely rude/unprofessional. I would implore elite Marriott members to please read this review before booking and stay away. Have stayed in Marriott’s all over the world and never been treated like this. There a tons of other hotels in Ibiza that will treat you with respect and are much cheaper.
Nestor Acebal
hace 3 años - 5 (Experiencia positiva)
Bien dependiendo del precio 200€ esta bien. Mas seria caro. Amables, corteses, pero el servivio de habitaciones no repone bien las cosas gastadas. Racanos om eso
Respuesta de W Ibiza
Estimado Sr. Acebal, Primero de todo, agradecerle el haberse alojado con nosotros en W Ibiza! Muchas gracias por los comentarios acerca de nuestro staff. Hablaremos con nuestro equipo para que no vuelva a suceder lo ocurrido con el servicio de habitaciones. De nuevo, muchas gracias por su visita y esperamos verle de nuevo muy pronto por W Ibiza!! Atentamente, Csaba Boda General Manager
Esther Jimenez De Andtes
hace 3 años - 5 (Experiencia positiva)
Respuesta de W Ibiza
Estimada Sra. Jimenez, Muchas gracias por alojarse con nosotros en W Ibiza y por darnos la mejor puntuación! Nos encantaría saber que tal fue su estancia por lo que si lo desea puede mandarnos sus comentarios a ww.wibiza@whotels.com y estaremos encantados de leerlos. Esperamos una visita suya de nuevo muy pronto! Atentamente, Csaba Boda General Manager
Richard Easter
hace 3 años - 5 (Experiencia positiva)
Great rooms. Amazing staff. Very tentative.
Respuesta de W Ibiza
Dear Mr. Easter, Thank you so much for taking the time to leave us such a lovely review of our staff and hotel. That's make us very happy! It is very gratifying to read comments like yours that encourage us to continue giving our best. We hope to see you again at W Ibiza soon. Best regards, Csaba Boda General Manager
Mr webb
hace 3 años - 5 (Experiencia positiva)
Amazing place.
Respuesta de W Ibiza
Dear Mr. Webb, Thank you so much for taking the time to leave us a review. It has been a great pleasure for us to welcome you and we hope that you will find the opportunity to come back to W Ibiza soon. Best regards, Csaba Boda General Manager
Elia R
hace 3 años - 4 (Experiencia positiva)
Montserrat Dalmau Corral
hace 3 años - 1 (Experiencia negativa)
Una decepció petit i molt car
Manuel Montero
hace 3 años - 4 (Experiencia positiva)
Constructora JP Ibiza
hace 3 años - 5 (Experiencia positiva)
Para nosotros es el Hotel mejor decorado del momento, muy enhorabuena !!! Buena piscina y Restaurante
Eduardo
hace 3 años - 5 (Experiencia positiva)
Al decoración y diseño, cocteles y música genial, la piscina es un placer y frente al mar, te sientes bien en cualquiera de sus espacios, buen parking
Maria Cerdán
hace 4 años - 5 (Experiencia positiva)
Un hotel fantástico a todos los niveles. Personal muy agradable, instalaciones limpias y un entorno perfecto para pasar unos días en la isla. Volveré sin duda.
Ana Mari Cruz Lozano
hace 4 años - 5 (Experiencia positiva)
205kaid
hace 4 años - Sin rating (Experiencia negativa)
Das W Hotel Ibiza ist nur (fast) komplett fertig und geöffnet. Die Zimmer sind sehr groß und in einem Ibiza Typischen Style eingerichtet. Das Badezimmer ist Teilweise zwei geteilt oder in einem extra Raum je nach Zimmer Typ. Die Suiten sind einfach nur der Hammer. Du hast einen super Blick aufs Meer und denn normalen Pool. Das High light ist aber der Roof Top Pool und die dazugehörige Bar. Beides wurde erst 2021 eröffnet. Es ist einfach ein Traum ein super 360 Grad Blick über die Region bis hin zu Formentera. Das Essen und die Getränke sind gut, abends gibt es sogar einen Sushi Meister der auch sehr gut ist. Tagsüber legt am unteren Pool ein DJ auf und Abend im Roof Top Bereich. Im Frühjahr oder bei schlechtem Wetter legt der DJ auch im Lounge Bereich im Hotel auf dieser Bereich ist wie ein Atrium aufgebaut.||Das Frühstück hat sich zu letztem Jahr sehr stark verbessert und ist wirklich sehr gut geworden. Man sollte es aber mit Buchen, da es sonst sehr teuer ist.||Der Fitness Bereich ist hoch Modern und groß. Selbst bei Corona konnte man ihn gut nutzen. Für Eltern mit Kindern gibt es auch einen sehr guten Kids Club. ||Ich habe oben ja geschrieben fast fertig, damit ist gemeint das der Hotel eigene kleine Club noch nicht offen hat. Ich hoffe das dieses in 2022 geschehen wird. Die Mitarbeiter sind super nett und hilfsbereit. Viele von ihnen sprechen sogar Deutsch. Ich habe mich jeder Zeit wie Zuhause gefühlt. Ich muss dazu sagen ich war diese Jahr 4 mal in in diesem Hotel! ||eigentlich muss ich alle Mitarbeiter loben, aber die Jungs vom Park- und Kofferservice waren der Hammer. So schnell und immer egal zu welcher Zeit freundlich und gut drauf. Sie haben sich auch schnell an jeden Gast erinnert.||||Für bonvoy Member: Ich habe immer ein schönes Upgrade bekommen. Frühstück war für Ambassador Member kostenlos. WLan war gut und kostenlos.
Camilla Lawson
hace 4 años - 4 (Experiencia positiva)
Anonymous
hace 4 años - Sin rating (Experiencia negativa)
Estancia espectacular, servicio, comida e instalaciones excelentes. Un hotel impresionante en un lugar encantador.
Carlos
hace 4 años - 5 (Experiencia positiva)
Hotel espectacular
Monic
hace 4 años - Sin rating (Experiencia negativa)
Excellent hotel to stay. A breakfast to wake up for ..:-) really Nice rooms with a good bed !
Daniele Rinalducci
hace 4 años - 5 (Experiencia positiva)
FrequentTraveler
hace 4 años - Sin rating (Experiencia negativa)
We read excellent reviews about W Ibiza and decided to spend one week there. Everything that we read, about great breakfast, excellent elite recognition, fantastic roof top bar, very good responsiveness of the stuff to every small request that you might have and brand new fitness center is true. We had also no issues to find free sun-bed around pool and we cannot confirm that there were issues with not enough sun-beds being available. They made their best to make our Fantastic Suite ready for early check-in, being greatly appreciated after long flight. The view from our Suite was even better than expected, as some reviews were warning about restricted views that Fantastic Suites have. We were able to enjoy nice view to pool, promenade and Mediterranean see and spent nice time at the balcony. Finally, we got 4pm late check-out, meaning that if they could they will honor the request, and this is what matter the most and why we would definite come back.
Pablo
hace 4 años - Sin rating (Experiencia negativa)
From the check in to the check out was absolutely perfect! Staff was great! Breakfast was great!. Housekeeping was great! Chiringuito was great! Indonesian hut barthender.. amazing! We really enjoyed!
NickRCheshire
hace 4 años - Sin rating (Experiencia negativa)
Fabulous experience on our 3rd and final visit to W Ibiza in 2021. Location, hotel facilities, food/drink offering, room, cleanliness and amenities all top-notch however it's the amazing hotel team that continues to encourage our return visits (already booked for 2022) - every single team member (cleaners, bar staff, reception, breakfast team etc.) provides a warm and sincere greeting and this continues throughout the stay.
MelanieA
hace 4 años - Sin rating (Experiencia negativa)
Der Empfang von Carlos war schon toll, unser Taxi fuhr vor und er kam sofort heraus und nahm unsere Koffer, wir erhielten einen Willkommengetränk direkt beim Einchecken und fühlten uns direkt auch willkommen. Die Atmosphäre war sofort sehr angenehm. Die Mädels am Empfang waren super nett und immer hilfsbereit. Das Frühstück lässt keine Wünsche offen. Die Zimmer sind sauber und schön eingerichtet. Die Liegen direkt am Strand sind super. Der Blick von der Rooftopbar ist sensationell.
anitatillmann
hace 4 años - Sin rating (Experiencia negativa)
Das Hotel hat uns positiv überrascht! ||Alles hat gepasst! Super Design, top Essen, direkt am Strand, extrem guter Service! ||Die Dj's, Playlisten und die Bar, richtig gut! Das Niveau der Gäste - alles super.||St. Eularia hat eine neue Strasse.
VincentT
hace 4 años - Sin rating (Experiencia negativa)
Stayed in multiple W’s in Europe over the years and we must say W Ibiza is on top of the list. The staff is extremely helpful, with an attention to detail. One downside, food/drinks can be pricy sometimes…
KalliM
hace 4 años - Sin rating (Experiencia negativa)
Das W Ibiza ist klasse! Die Mitarbeiter sind alle super nett und hilfsbereit. Wir kommen gerne wieder!
psychomille
hace 4 años - Sin rating (Experiencia negativa)
We would recommend the W hotel at Ibiza to everyone. The rooms are very nice, the food is great. Staff is very friendly and helpful.Service at the beach was great.We would certainly come back, thanks
GH
hace 4 años - Sin rating (Experiencia negativa)
W Ibiza is a wonderful hotel, beautifully decorated and had lovely touches. The staff were exceptionally friendly and helpful. We love working at the lounge and the pool bar - wifi was excellent for conference calls. The hotel is well situated in front of the beach and had a free car parking. Overall an amazing W Ibiza experience… highly recommended.
Diego Castro
hace 4 años - 5 (Experiencia positiva)
Amazing service and incredible place . Highly recommend!
Carmen Hervas
hace 4 años - 5 (Experiencia positiva)
Natalie
hace 4 años - Sin rating (Experiencia negativa)
An amazing stay. The hotel is beautiful and the staff were so helpful and friendly…nothing was too much trouble. Can’t wait to return.
JosephWillems
hace 4 años - Sin rating (Experiencia negativa)
Very comfi. Staff professional and friendly. Upgrade to very nice suite. Location is complete with Beach. Restaurant Blue is ok, could be better
Sheila Harjani
hace 4 años - 5 (Experiencia positiva)
Cozy sunken lounge, beautiful pool and cool rooftop bar coupled with great hospitality make this a good choice for your stay in Santa Eulalia.
George Harjani
hace 4 años - 5 (Experiencia positiva)
W IBIZA W is for Wonderful Best hotel in Ibiza, exceptional service from the entrance, receptionists, bar attendants, and everyone in the hotel. Beautiful decorations as everyone expected in a W hotel. Rooms are amazing, beds are comfortable. Bars in the room as well as much needed Nespresso machine to wake up. I enjoyed working in the balcony overlooking the waters.
TollerAufenthalt
hace 4 años - Sin rating (Experiencia negativa)
Ausgezeichnet, toller Service. Sehr freundlich und hilfsbereit.
KV73
hace 4 años - Sin rating (Experiencia negativa)
Beautiful hotel, staff okay. The Rooftop Bar could have better drinks. Take care with “Fantastic Suite”, because there are some with a very restricted view on the balcony. Great breakfast. The area around is nice for family. I can use SNA. No late check out (the recepction called me at 12:05, so fanny).
Gill
hace 4 años - Sin rating (Experiencia negativa)
For the following reasons my overall review rating is 'average'. At check-in I was told that we were upgraded from a 'wonderful' to a 'fabulous' room. I was a bit suspicious and requested the receptionist to give us the biggest room. She replied that the 'fabulous' room was bigger and had a better view (pool and a bit of sea view). When entering the 'fabulous' room (21-23 sqm) I immediately saw that it was much smaller than the 'wonderful' room that I had booked online (36 sqm). We went back down to the receptionist and explained the problem. We were told that the 'wonderful' room that I booked was not (yet) available but we could use the upgraded room in the meantime. There were no real apologies for not having the booked room ready. Later in the evening we were eventually given a 'wonderful' room... for disabled people. However, it was much bigger and had a lovely view on the old city. Moreover, there was no vis-à-vis from the other rooms like in the 'fabulous' room and we were not bothered by the poolside music from the DJ. There was no shower curtain available so each time I took a shower the bathroom looked like it had been flooded. There was a Nespresso machine but no decaffeinated coffee cups were provided. A water kettle was also available in the room but no tea bags. There was no light on the balcony so one had to sit in the dark in the evening. Outside, there was an annoying sound of water dripping from a floor above. This leakage had already resulted in peeling paint on one of the walls of the balcony. The pool was long and had an original shape. However, the water was rather cold and with staircases at both ends it was not ideal for lap swimming. Towels were not on the sun beds so one had to ask them each time at one of the staff members. The breakfast room was rather small fur such a hotel and it was overcrowded as a result. The buffet was, for its price, not at all impressive and the choices were rather limited. We were only able to get a coffee after more than 30 minutes waiting and asking it three times. Also for an omelette one had to wait 20 minutes. After this experience, we decided to have breakfast outside the hotel.
TB
hace 4 años - Sin rating (Experiencia negativa)
Schöner Kurzurlaub im W Hotel Ibiza. Das von mir gebuchte Zimmer Cool Corner King mit eigener Terrasse war einfach klasse.
MarkvanBoven
hace 4 años - Sin rating (Experiencia negativa)
Excellent location at the beach Best service from super friendly staff Very nice and spacious room
Helen
hace 4 años - Sin rating (Experiencia negativa)
Staff members are most friendly and nice. Everything I asked for got in few minutes of time. Thank you
AsyaE
hace 4 años - Sin rating (Experiencia negativa)
W Ibiza is very modern and full of good music. The hotel has modern hippy interior design and there are very nice touches every where. Check-in is super fast and all the requirements are met immediately, such as sunbed or restaurant booking. I was welcomed with 2 free of charge cocktails voucher. I had a free of charge upgrade to a suite which I appreciated very much. I love my spacious room, the pool lounge area and every night DJ music in the rooftop. The staff was very attentive all the time.
HEvert
hace 4 años - Sin rating (Experiencia negativa)
Ein rundum Sorglos-Paket mit bezauberndem Flair.
Heidi
hace 4 años - Sin rating (Experiencia negativa)
Rundum zufrieden, komme gerne wieder!
982fabricem
hace 4 años - Sin rating (Experiencia negativa)
Très bel hôtel chic et moderne à la fois et haut en couleurs. Personnel accueillant et agréable, toujours disponible, jeune et dynamique. Coté Suite Fantastic, franchement rien a redire, très propre, spacieuse, très bien équipée., vue sur mer et terrasse, le seul bémol manque un peu de lumière pour le soir. Le petit-déjeuner, très bien lui aussi, que des produits frais tout les jours. Bravo.
Paul
hace 4 años - Sin rating (Experiencia negativa)
Extremely friendly staff, great suite, solid gym, and a great restaurant. We're already planning to go back in early 2022.
Henri Chicheportiche
hace 4 años - 5 (Experiencia positiva)
Tres bel hotel sur front de mer
Gary Barnsley
hace 4 años - 5 (Experiencia positiva)
Lovely atmosphere and rooftop bar
Jessica Banol
hace 4 años - 5 (Experiencia positiva)
342
hace 4 años - Sin rating (Experiencia negativa)
Violotion of trust and privacy. Personal member enter room un authorised without knock on door while my wife was naked in room
Regina G
hace 4 años - 5 (Experiencia positiva)
Best W I've been to so far. First of all I have to compliment the amazing and super welcoming staff! We visited all venues of the Hotel several times and I just had a exceptional experience. The sushi in the Glow Bar was seriously good. Shout out to the 2 Suhsi chefs Alberto and Amica (sorry if I spelled it wrong). We had a room with a private pool and it was wonderful!
Alex Fiegen
hace 4 años - 5 (Experiencia positiva)
Frank Jost
hace 4 años - 5 (Experiencia positiva)
KaiR
hace 4 años - Sin rating (Experiencia negativa)
We had a great stay. Staff was amazing and the property is very nice too!
HandRugby7410
hace 4 años - Sin rating (Experiencia negativa)
Bel hôtel, bien équipé, personnel agréable et aux petit soins, franchement rien a redire.
Benjamin Jaupart
hace 4 años - 5 (Experiencia positiva)
Nice Rooftop
KLM
hace 4 años - Sin rating (Experiencia negativa)
Amazing hotel and the staff are definitely the greatest asset. Everyone was super friendly and always willing to help. The hotel has a boho vibe, modern and clean. The room was lovely with great sea view and specially decorated for our anniversary with photos and messages. The pool was great with big comfy beds, music from DJs and the food was great. We had a wonderful stay and can’t wait to visit again! Thanks W Ibiza :)
BesartZeqiri
hace 4 años - Sin rating (Experiencia negativa)
……………………………………………………………...
Mehreen Asad
hace 4 años - 1 (Experiencia negativa)
I am extremely disappointed after paying such a huge price for a one night stay at this hotel.There is boiling water both in the sink and the shower.one could easily get burnt had I gone in for a shower before washing m hands!could have resulted in a serious accident.never known such a hotel!waiting to use the bathroom and the manager wants us to bear With him!!
Andrew
hace 4 años - 3 (Experiencia positiva)
There's no question, this is a luxury hotel. Striking design and everything's really well maintained. Food and drinks are excellent. Highly recommend "The Yellow One" drink. Staff are incredibly friendly and professional. They even change the floor mats in the lift to say "Good Morning", "Good Afternoon" etc. And this is one of the few hotels I've been to that gave us a late checkout until 3pm. But there are some quite annoying design decisions in the rooms. For example, some of the rooms have a basin in the room instead of the bathroom. Personally, I like to have some private time in the bathroom and find this pretty inconvenient. They moved us to another room thankfully (special thanks to Hugo). Another annoying design decision is no locks on the bathroom doors. I have no idea why they did this. The designer has obviously never had a toddler. Also, no-one wants to be walked in on when they're on the loo. And no-one wants to announce to their partner every time they go to the loo so that they don't get walked in on. "Darling, I'm going to the loo so please don't come in. Due to the spicy dinner last night, I may be some time." Very romantic! There's music playing throughout the hotel all, day, long. And it gets louder and louder as the day progresses. Loudest at night up until around midnight and sometimes beyond. If you're there to party then you'll love it. If you're not, it might annoy you. And if you want to get to sleep before midnight or 1am, bring some earplugs. Yes, I'm not in my 20's or 30's anymore - can you tell? Beach loungers are managed by a different company and very hard to come by. You need to book them well in advance.
Ed
hace 4 años - Sin rating (Experiencia negativa)
All round excellent hotel. Highly recommended!
Mildred Paz
hace 4 años - 5 (Experiencia positiva)
MSimancas
hace 4 años - Sin rating (Experiencia negativa)
Loved the hotel, the location and the staff. Felt totally at home. Just wish the rooms were a tad bigger.
Vanai Ibiza
hace 4 años - 5 (Experiencia positiva)
Precioso Hotel
Gerardo Urios
hace 4 años - 5 (Experiencia positiva)
Lujoso Hall del hotel con un muro verde singular en Santa Eularia.
Osvaldo Soler
hace 4 años - 5 (Experiencia positiva)
Great hotel with very friendly and helpful staff. Shoutout to Camila at the front desk, Giovani at the door was very helpfull and everybody else that helped made our stay a great one. Thanks!
Rosario PEREZ VAZQUEZ
hace 4 años - 5 (Experiencia positiva)
DANIEL Arias
hace 4 años - 4 (Experiencia positiva)
Un poco bullicioso
Rob
hace 4 años - Sin rating (Experiencia negativa)
We had an incredible time at the W Ibiza. Special thanks to Paula at the Concierge for always going above and beyond to help.
Mimi
hace 4 años - Sin rating (Experiencia negativa)
The staff is the best thing about staying at the W Ibiza. They were all very nice and helpful. The hotel is nice but not nice enough to recommend it or return. The communal areas are good but the accommodation was very disappointing, especially the bathroom set up which simply isn't up to scratch.
Angela Fuentes Villa
hace 4 años - 5 (Experiencia positiva)
J
hace 4 años - 5 (Experiencia positiva)
Increible
Ianire P S
hace 4 años - 5 (Experiencia positiva)
Ideal!!!!!!! Trato exquisito. Instalaciones de 10. Personal súper competente. La playa al lado. Volvería una y mil veces. Súper súper recomendable
Julibe Benibe
hace 4 años - 5 (Experiencia positiva)
Una experiencia inolvidable, fantásticas instalaciones un servicio amable, que se puede pedir más, buena compañia
xyz
hace 4 años - Sin rating (Experiencia negativa)
die geduld und das verständnis für die gruppe war gross. das hotel sehr sauber, angenehm und modern. der service top und sehr freundlich. schade war nur dass wir bereits ab 23:00 nichts mehr trinken konnten.
BoatyMcBoatface
hace 4 años - Sin rating (Experiencia negativa)
A great example of the W brand in a wonderful location but made stand-out by the friendly professionalism of every single staff member that we encountered. Thanks so much to you all.
saar 2255
hace 4 años - 5 (Experiencia positiva)
RoxyFielding
hace 4 años - Sin rating (Experiencia negativa)
Staff and service was 10/10 but the room size was small and room cost was way over priced.
Jayne Dolby
hace 4 años - 5 (Experiencia positiva)
Friendly welcome
Maria Ruiperez
hace 4 años - 5 (Experiencia positiva)
La atención del servicio fue muy rápido y agradable, cenamos sushi y tomamos unos cócteles estupendos, además las vistas de la bahía espectacular y buen ambiente musical. Repetiremos sin duda
SN
hace 4 años - Sin rating (Experiencia negativa)
En general fue muy bien aunque al principio tuvimos algún problema de comunicación pero en general muy bien
Sonia Vancolard
hace 4 años - 4 (Experiencia positiva)
Was heel goed
Javier MD
hace 4 años - 5 (Experiencia positiva)
Amazing hotel, best I’ve ever stayed at! It has great pools, lovely atmosphere with great amenities and the icing on the cake, the amazing staff! It’s worthy to highlight the concierges’ so their friendly and professional attitude really create that unforgettable holiday stay!
Zahid Hashim
hace 4 años - 3 (Experiencia positiva)
PaulS
hace 4 años - Sin rating (Experiencia negativa)
Great hotel, warm welcome and service, nice rooms, good location by the beach, relaxing pool area, food was ok. Really nice destination for a short break. The Bonvoy status room upgrade helped. All this comes at a cost (or points) in August in Ibiza.
Chris
hace 4 años - 1 (Experiencia negativa)
Stef
hace 4 años - 5 (Experiencia positiva)
Beautiful spot
Beatriz Salcedo Gorostieta
hace 4 años - 5 (Experiencia positiva)
Estuve con mi marido en el W la primera semana de agosto, el hotel fantástico pero lo que quiero destacar es la atención del personal, exquisita y siempre con muy buena predisposición. Con los tiempos que corren es complicado encontrar tam excelente servicio, dar la enhorabuena a todos los q lo hacen posible pero sobre todo a las personas. Zoe, gracias por todos los desayunos que tan amablemente y siempre de buen humor y alegre nos has brindado, eres una joya!! Muchas gracias x todo y de nuevo mi más sincera enhorabuena.
Joe J
hace 4 años - 2 (Experiencia negativa)
Very chill vibe and location, but my god the customer service here is horrible and not on-par with other W Brands. I have been to 10+ W Hotels across the world and the service at this one has to be the worst Front Desk - Lie and are dismissive Food and Bev - make you feel like your should eat elsewhere or not at all Such a terrible experience from a customer service perspective
Catalin Draga
hace 4 años - 4 (Experiencia positiva)
Laura Albornoz Damme
hace 4 años - 5 (Experiencia positiva)
Muy lindo! El bar de arriba es imprescindible
Daliana Suarez
hace 4 años - 2 (Experiencia negativa)
Maria Salas
hace 4 años - 5 (Experiencia positiva)
All lovely!! Decoration, service , pool, views.. The best was the breakfast, just incredible! food and service !! my only complaint, the COFFEE! You cannot believe such an ugly coffee with that amazing buffet , it seems like water without grace… NEED TO CHANGE 👌🏼
Ariel Erosa
hace 4 años - 5 (Experiencia positiva)
Deborah Granato
hace 4 años - 4 (Experiencia positiva)
Ryan
hace 4 años - 1 (Experiencia negativa)
My husband and I are Marriott Ambassador and Lifetime Titanium members. We have stayed over 1,200 nights in Marriott hotels around the world. This hotel is a beautiful property and the bell, bar, and housekeeping staff is generally friendly and helpful. However, don’t expect a great deal in terms of recognition of your loyalty status at this property. Even as ambassador members using suite night rewards, we were not upgraded to the best (or even second or third best) room available. There were three categories of rooms over ours, all of which sat vacant for the duration of our stay rather than us being upgraded to those. We asked and were told those categories of room were “ineligible” for upgrades. Additionally when requesting a 3pm checkout we were given a very hard time, with, Igor, the manager arguing with us and eventually acting like he was doing us a big favor by granting the request. We really didn’t appreciate the attitude and willingness to argue with guests - something we found unusual for a hotel manger of such an otherwise pretty property. In fact, the last email he sent us was so argumentative, we didn’t even respond. It’s because of that, we are leaving a poor review. My advice would be to lower your expectations if you are Platnium, Titanium, or Ambassador staying here.
RomainL703
hace 4 años - Sin rating (Experiencia negativa)
Nous avions déjà séjourné dans des W, à Bali et à Miami. Et on retrouve tout le côté bohème chic d’Ibiza et de la marque W dans cet hôtel. Nous sommes très à cheval sur l’hygiène et de ce côté là, rien à redire, tout est au top, le hall, les piscines, les chambres. ||Nous choisissons souvent le W pour la nourriture et le confort des installations. Encore une fois, c’est une réussite : les restaurants proposent de très bonnes viandes, de belles salades detox et le petit déjeuner est soigné même s’il est évidement moins varié qu’à Bali, vu la plus petite taille de l’hôtel. ||Les plus de l’hôtel, le rooftop au top, la nourriture, le service (chambre à disposition pour les départs tardifs), les bouteilles d’eau et serviettes à disposition pour les sorties, le parking gratuit. ||Petits bémols : il faudrait dire à tout le monde de porter le masque au petit déjeuner et aussi offrir du champagne à l’hôtel pas du cava en cas de souci de chambre. Enfin, la taille des chambre est un peu juste, on aurait aimé quelques mètres carré de plus :)))||Merci à Angelo et Maria Carmen pour leur accueil +++
Paco Aguado
hace 4 años - 4 (Experiencia positiva)
Totalmente remodelado y adaptado a nueva categoría
andres francisco moreno yuste
hace 4 años - 3 (Experiencia positiva)
Atento servicio y amable. Un poco estrecho, pero interesante ambiente.
Yaron Benichoov
hace 4 años - 5 (Experiencia positiva)
Awesome staff and amenities, would love to stay here again. Two pools And amazing breakfast were our favorite features………………………….
blok
hace 4 años - Sin rating (Experiencia negativa)
Lage, service, Zimmer, pool - alles top
Yuly Frias
hace 4 años - 5 (Experiencia positiva)
fabuloso
María Fernanda Buendía
hace 4 años - 5 (Experiencia positiva)
Desayuno impecable. Exquisitas preparaciones, buenísima atención. Detalles, como traernos cava sabiendo que era un festejo Buenísimo W Ibiza!
nicolocurioso
hace 4 años - Sin rating (Experiencia negativa)
Hotel molto curato nuovo fresco ideale per coppie e amici giovani , clientela di livello . Ristorante llama all’ interno favoloso . Dopo qualche disguido avuto a causa dell’ hotel completamente full nella settimana di ferragosto sono stato particolarmente colpito dal manager e dallo staff del||Ricevimento di come hanno risolto la questione facendo sentire il cliente comunque importante . Bravi !
Tim Ward
hace 4 años - 5 (Experiencia positiva)
ASalem
hace 4 años - Sin rating (Experiencia negativa)
Poor overall… no customer mind
Josep Antoni R.R.
hace 4 años - 5 (Experiencia positiva)
Uno de los hoteles con má propuesta de la zona de Santa Eulária en Ibiza! Con dos piscinas, una en el rooftop con servicio de bar, y otro bar con un estilo y arquitectura magníficos!
Thomas Li
hace 4 años - 5 (Experiencia positiva)
Great hotel, with great pools and amazing staff. One of the best hotels I’ve stayed at, where the staff’s friendly and positive attitude really create that W holiday vibe.
Fran
hace 4 años - Sin rating (Experiencia negativa)
Desde el momento que hicimos la reserva con Carina, el recibimiento en el hotel por parte de Adrian y su equipo, las recomendaciones de Anabel han hecho que nuestra estancia haya sido genial.
GD
hace 4 años - Sin rating (Experiencia negativa)
Estancia bien. Personal amable. La habitación no se limpió hasta que lo dije... No se repuso el material de aseo
Kathe
hace 4 años - Sin rating (Experiencia negativa)
Wibiza est un hôtel très agréable doté de deux piscines dont une en roof-top adult-only. Il y en a donc pour tout le monde! Le personnel y est très agréable et la décoration est splendide. On y dort très bien et la vie y est douce. Parfait pour le repos et la détente.
Pat Tops
hace 4 años - 4 (Experiencia positiva)
Schitterende rooftop met zwembad. Prachtig zicht.
Jakes Lizarazu Jauregi
hace 4 años - 5 (Experiencia positiva)
Alejandro Del Valle Sierra
hace 4 años - 5 (Experiencia positiva)
Loisa Malena
hace 4 años - 5 (Experiencia positiva)
Wow! The W Ibiza is absolutely amazing. We loved and enjoyed our stay so much. And for sure we will return to this hotel when we come back to Ibiza. You can expect the most friendliest and kindest staff, they are helpful with anything. They treated us so nice, even surprised us twice with a lovely surprise in our room. They printed photos from us and hang them in the room and even gave us a bottle of nice champagne. The interior design at W is super unique and special, it's very cozy and luxury. The whole building is so beautiful. The rooms are big and contain everything you need while your stay. Each room has a beautiful balcony where you can enjoy free coffee in the morning. The breakfast was another suprise, they had simply everything, from healthy to sweet. Also amazing options for vegans / vegetarians. The hotel pool is also amazing, there is a nice DJ and you can order amazing food. We went swimming everyday, in the pool and also directly in front of the hotel is a beautiful beach. The location of the hotel is great. Also 3 nice restaurants and an amazing rooftop bar with music and cocktails and sea view. Honestly it was the best hotel we have ever stayed and we cannot wait to come back. Thank you to the whole team at W hotel. We'll see you soon. The Twins.
C
hace 4 años - 5 (Experiencia positiva)
Best room decor from all the hotels we've stayed at on the island (Oku, Hard Rock, Montesol). Good breakfast. Rooftop pool is fantastic. We paid £613 for a Wonderful Room with breakfast which I think it's excessive. I would expect to pay that for a room at the Belmond not the W.
Suzie Ray
hace 4 años - 1 (Experiencia negativa)
Too expensive
Anthony R
hace 4 años - 5 (Experiencia positiva)
La localisation est top, la vue depuis le bar est canon, le staff est serviable et très aimable. La chambre est joliment décorée et très confortable, je recommande vivement cet hôtel.
Amber H
hace 4 años - 5 (Experiencia positiva)
I came for the Day Pass 'Wet Deck' so can only speak to that service but of that's anything todgo by then this hotel is a must stay. When you enter the hotel, you're immediately greated by someone and the take your details and warmly wish you a good stay. Once you're at the Pool Area there are 2 Day Pass options. 1 to stay at the main pool with DJ (€70) - this area was more popular with families and older couples and entitles you to €50 to spend on food and drink. 2 to stay at the Glow rooftop bar and pool that's adults only €100 - this entitles you to €70 to spend on food and drinks. I went for the 2nd as I was traveling solo and wanted an adult only environment. Option 1 is still really good! At Glow (rooftop bar and pool) there is a great choice of cocktails and food that you can view via the app. The wait staff are attentive and very friendly - prompt with drinks too.i would recommend the avocado salad with burrata and a The Yellow One mocktail or a Watermelon Froze Cocktail. The beds are comfortable and the views are great. On the lift down another member of staff hoped in and asked me if Id had a good day - which I had. They acknowledged I looked like I was going out and asked if I'd like a bottle of water to go. A small gesture but it was the little gestures like checking in and making sure you were comfortable that makes you feel good about this place. I am now very much looking forward to booking a future stay at the W.
Murhaf Aljawad
hace 4 años - 5 (Experiencia positiva)
jorgeeantonio
hace 4 años - Sin rating (Experiencia negativa)
Fizemos uma escapadela a Ibiza durante 5 noites no início de Agosto. Embora a cidade continue atrativa, percebeu-se que ainda não acordou completamente da Covid-19, sendo que o espírito de “sempre em festa” ainda não regressou.||Escolhemos o Hotel W Ibiza para ficarmos e desde já podemos dizer que esteve muito aquém das nossas expetativas e, assim, vamos tentar fazer uma avaliação pormenorizada para que outros clientes habituados ao luxo que normalmente a brand W oferece não sejam apanhados desprevenidos como nós fomos.||Reservámos o W Ibiza através de pontos rewards Marriott Bonvoy e Suite Night Awards. O hotel fica a cerca de 30 minutos de táxi do aeroporto (preço 35 euros cada sentido), localizando-se em Santa Eulália del Rio, em frente à praia, apenas separada desta pelo passeio marítimo. A propriedade é recente, mas resultou da recuperação do Aparthotel Orquídea que aí havia previamente. Embora não consideremos que os materiais aplicados na renovação sejam de qualidade nobre, reconhecemos que tenha sido conseguida uma arquitetura contemporânea e de acordo com o espírito da brand W. Infelizmente, apesar de recente, a restauração dá sinais de imperfeições várias, tal como fissuração em várias paredes e pavimento. As áreas comuns baseiam-se no conceito de open-space, sendo utilizadas as escadarias como assentos, repletos de almofadas coloridas, que lhe dão um toque final “cozy”, mas de um modo nitidamente barato. ||A planta do hotel tem o formato de um V, o que faz com que muitos dos quartos estejam voltados uns para os outros, tornando-se algo indiscretos. As duas piscinas principais ficam “entaladas” entre os dois corpos do dito V. Cremos que foi a solução possível que os arquitetos tiveram com um resultado engraçado, mas não formidável. Aqui situa-se o Wet Deck, onde se pode desfrutar do ambiente esperado para um W, com música selecionada por um DJ residente e também relaxar na piscina em confortáveis espreguiçadeiras e ter refeições ligeiras ou desfrutar apenas de um cocktail.||No entanto, o nosso local de eleição foi o rooftop, onde se situa o Glow Bar, que tem vistas soberbas e uma extraordinária infinity pool. Pena que o local encerre às 20:00 aos domingos, segundas e terças-feiras, sendo que apenas nos restantes dias se possa permanecer até às 00:00. Também aqui comemos alguns snacks e apreciámos alguns cocktails. O menu do Glow Bar é idêntico ao do Wet Deck. Embora a variedade de bebidas disponíveis seja enorme a oferta de comida é muito limitada. Também aqui o ambiente é muito “cool”.||No dia em que chegámos ao hotel, o check-in foi rápido, embora ninguém tenha aparecido quando saímos do táxi para nos acolher. Foi-nos oferecida água fresca e 2 cupões para usarmos em 2 cocktails ao nosso gosto, nos bares do hotel. Fomos acompanhados ao quarto com amabilidade e foram-nos dadas as explicações necessárias acerca da propriedade.||O quarto atribuído foi o #209, apelidado de “Fantastic Suite”. Desilusão! Uma anedota! De suite, na realidade, só mesmo o nome! Desde logo ficámos arrependidos de termos usado as nossas Suite Night Awards neste quartinho de 28 metros quadrados. A cama King tinha um colchão confortável, mas ficava entalada entre paredes, o espaço de estar não estava realmente separado da zona de dormir, como anunciado, e a casa de banho era mínima, apenas com uma cuba de lavatório, praticamente sem bancada e apenas com um chuveiro, sem banheira. Os produtos de banho Bliss e toalhas eram de boa qualidade, mas o papel higiénico era péssimo. Os cabides dos robes estavam posicionados de modo que quando estes estavam colocados roçavam o caixote do lixo. O roupeiro do quarto era ridiculamente pequeno. O AC trabalhava silenciosamente, mas na primeira noite não conseguíamos dormir por este não arrefecer adequadamente. Chamámos um técnico ao quarto que chegou à conclusão que o problema não era dali, mas da programação informática central. Assim, lá foi resolvida a questão e passada cerca de 1 hora conseguimos adormecer. Da pequena varanda tinha-se vista para alguns quartos em frente, piscina, passeio marítimo, praia e mar. Os toldos coloridos existentes nas janelas dos quartos são um apontamento elegante. No quarto houve água e Nespresso gratuitos e repostos diariamente. O serviço de housekeeping foi apenas razoável. O serviço de turndown diário não foi feito uma noite, quando dele mais precisámos e quando exatamente foi pedido através do chat online. Criou-se uma situação muito desagradável quando reclamámos, pois foi-nos dito que o serviço não tinha sido feito por termos o Do Not Disturb posto na porta, insistindo sempre nisso, embora tenhamos a certeza que das 19:00 às 23:00 este sinal tenha sido retirado. Imagine-se que inclusivamente nos disseram que tinham tirado uma foto da porta do quarto... Verdade? A que horas tiraram a foto?... E era a porta do nosso quarto?... A propósito deste facto, devemos dizer que a maioria dos elementos do staff do hotel desempenham um serviço excelente, mas há outros que nem tanto, nomeadamente este elemento que utilizou um tom na conversa, parecendo, no final, que os hóspedes é que tinham sido culpados pelo turndown não ter sido feito!... Pior do que a falha, foi perpetuar a falha com mais falhas! Apesar de tudo foi-nos oferecido o turndown por volta da meia-noite o que obviamente recusámos dada a hora tardia.||Outro dos pontos negativos são os corredores estreitíssimos da zona dos quartos, quase impedindo a passagem quando há carrinhos de housekeeping.||No restaurante La Llama tomámos todos os dias o pequeno-almoço buffet, o qual foi de boa qualidade, mas para um hotel dito de luxo não compreendemos que não se possam pedir alguns tipos de ovos a gosto, como por exemplo ovos Benedict, sem ter de pagar um extra. Relativamente ao funcionamento do buffet não nos sentimos muito confortáveis por, em tempo de Covid-19, todos os hóspedes se utilizarem dos mesmos utensílios para se servirem.||A praia do hotel tem também alguns procedimentos que são surpreendentes e que não condizem com serviço de luxo. Por exemplo, apesar das espreguiçadeiras estarem incluídas na tarifa do hotel, estiveram sempre todos os dias todas reservadas, tendo nós ficado suplentes dia após dia e apesar de termos feito marcações desde o dia da nossa chegada ao hotel, não podendo ter acesso às espreguiçadeiras da praia antes das 11:00 da manhã, mesmo que estas estivessem todas vazias... As espreguiçadeiras em si são confortáveis, mas os funcionários servem os clientes sem máscaras de proteção!... A praia não é limpa adequadamente, tendo-se acumulado montes de algas no areal.||Jantámos uma vez no Chiringuito Blue e desfrutámos da refeição e do anoitecer. Apesar de um de nós fazer anos e o restaurante ter tido conhecimento não houve uma especial atenção por parte deste. O hotel deixou alguns balões e postais no quarto para lembrança do dia.||Apesar de um de nós ser membro Lifetime Titanium Bonvoy não se sentiu qualquer personalização nem deferência no atendimento. Nem sequer o requisito de um quarto em andar superior foi atendido (o nosso ficava num segundo andar), estando o hotel longe de uma ocupação completa... A Marriott Bonvoy tem de cuidar melhor dos seus clientes fiéis e de longa data, pois são os alicerces da companhia e deve prestar atenção aos seus hotéis que a isso não atendem. Os membros Elite não devem ser encarados como um peso, mas sim como um sinal de prestígio para o hotel que os recebe.||Em suma, achamos que o W Ibiza, embora tenha um conceito atrativo e boémio, não tem instalações nem preparação suficientes para disponibilizar o luxo que a brand W exige. Por isso, caro leitor, pense bem antes de reservar para não sair dececionado como aconteceu a nós. O W Ibiza pede demais para o que consegue oferecer! Esperamos tê-lo ajudado com a nossa avaliação no TA.
SC
hace 4 años - Sin rating (Experiencia negativa)
This is a very new hotel but they haven’t worked well on outdoor lighting around pools and roof top bar. No ambiance and could do so much better. Food choice is limited and the Ve Cafe so poor in service and food quality. Couldn’t even understand what is gluten free or lactose free etc for a vegan and healthy cafe. Just a shame. Nice pool area for the daytime and close to beach. The needed to have more going on and show people the gym, spa etc. Just didn’t have an edge on other hotels I’ve stayed in Ibiza
Max Ibiza
hace 4 años - 5 (Experiencia positiva)
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